Very goodđđ. Love the fried chicken and mac and cheese.
Atmosphere: 5
Food: 5
Service: 5
PAUL F Newman
I ordered a 8pc family meal and they told me to pull to the front they have to make the extra fry as I was thinking in the car I remembered I forgot to say all dark because our family doesnât eat white meat well I went in to tell the young man and he gladly said no problem he can change it when he attempted to the Hispanic lady from the drive through told him no donât change it I have to take it like that I shouldâve said something before she didnât know I could hear her. So he comes back with the food and says he didnât have enough to do all dark. The audacity of him to lie in my face a customer thatâs paying his hard earned money. So I politely ask for a refund so the lady from the drive through came Iâm assuming the manager and said whatâs the problem I said Iâm sorry but we donât eat white meat can I get a refund now all of a sudden they have enough dark meat to give. She was rude straight up told me I should of ask for all dark from the start
Atmosphere: 3
Food: 5
Service: 1
Dan
Terrible experience, ordered my food on line, waited 35 until the all said it was done. Show up to get my food and they are out of part of it and do not have enough wings to make my order. Understand that fully, no problems. But if you don't have the food then cancel the order, don't make the customer wait 35 minutes and tell them the order is complete. Cancel the order.
Then to get a refund I have to get on the app, waited 45 minutes and finally gave up and called the 1-800 number. Took them 5 minutes to process my refund
Atmosphere: 1
Food: 4
Service: 1
Rachel Ingram
This is the second time this location has gotten our order wrong and they take over 30 minutes to fix their mess up. Guess we won't be eating here any more
Atmosphere: 1
Food: 1
Service: 1
Leticia Gonzales
With my youngest son having a dairy allergy, there arenât many restaurants that we can eat at. However KFC in Cleburne, is one of our favorite fast food places, where we can grab food and feel safe about it. Alan always makes sure to double check our order, and has great customer service, along with his team. While the wait can sometimes be a little long, itâs definitely worth it.
Atmosphere: 5
Food: 5
Service: 5
David Saldivar
Yeah honestly this place needs a little help. Understaffed and in need of remodel.
Atmosphere: 1
Food: 3
Service: 2
Nicole S
I have absolutely no idea how this place has stayed open this long. EVERY single time we come they are ALWAYS out of something. This time they are out of French fries & potpies... it's 6:30 on a Sunday night how are you out of French fries of all things and didn't even offer a time frame for potpies... needless to say we left and guess from now on we'll got to the burleson location, they seem to know how to run their location.
Atmosphere: 1
Food: 1
Service: 1
Trey Spady
I donât know how this place stays open, ridiculous wait times for trash food every single time..
Atmosphere: 1
Food: 1
Service: 1
Angela Jones
Ordered online and picked up through the drive thru. Chicken tenders were lukewarm and could tell they had been sitting for quite a while. Mac and cheese was actually cold- like from the refrigerator. Biscuits were ok. Fries were hot and tasty. Gravy was lukewarm. Did not get any of the dipping sauces we ordered.
Atmosphere: 3
Food: 1
Service: 3
Toni Stegemoller
12:02 pm and no biscuits. We paid for 1 original recipe breast with biscuit and 1 extra crispy breast with biscuit. They were out of biscuits but had to still charge for biscuits. They offered for us to wait 16 min for biscuits to cook. We were in the drive through. If they were out of biscuits, they should have already some in the oven. Not wait until someone ordered them.
Not impressed by their $7 fill ups. Most of my tenders tasted so hard and cartlidgey. The mash potatoes were okay, the imitation canes sauce was better than the KFC sauce. The apple pie poppers were mid. Only in cleburne do you hear about people's marital problems while their preparing food.
Atmosphere: 1
Food: 2
Service: 3
Manuel Murillo
This is the second time we attempt to get chiken. When we pull to the drive through they tell us they are out of chikenâŠ.how are you a fried chiken fast food place and not have chiken!! This was 3pm on Saturday!!
Service: 1
Shelley Renae
Katelynn was absolutely perfection as far as customer service and Hometown friendliness and the place couldâve been a little bit cleaner, but the food was great and exactly what we wanted and asked for
Atmosphere: 3
Food: 5
Service: 5
David Compian
A lot better experience I had at this place than two months ago food was hot and service was excellent so I don't know what the manager did it it's the same one from two months ago but I enjoyed it
Atmosphere: 5
Food: 5
Service: 5
Laine Hollis
Horrible service, placed order online ahead of time, still had to wait over 30 mins on arrival for food to be made, and on top of it they made a walk in customers order before mine.
Very goodđđ. Love the fried chicken and mac and cheese.
Atmosphere: 5
Food: 5
Service: 5
I ordered a 8pc family meal and they told me to pull to the front they have to make the extra fry as I was thinking in the car I remembered I forgot to say all dark because our family doesnât eat white meat well I went in to tell the young man and he gladly said no problem he can change it when he attempted to the Hispanic lady from the drive through told him no donât change it I have to take it like that I shouldâve said something before she didnât know I could hear her. So he comes back with the food and says he didnât have enough to do all dark. The audacity of him to lie in my face a customer thatâs paying his hard earned money. So I politely ask for a refund so the lady from the drive through came Iâm assuming the manager and said whatâs the problem I said Iâm sorry but we donât eat white meat can I get a refund now all of a sudden they have enough dark meat to give. She was rude straight up told me I should of ask for all dark from the start
Atmosphere: 3
Food: 5
Service: 1
Terrible experience, ordered my food on line, waited 35 until the all said it was done. Show up to get my food and they are out of part of it and do not have enough wings to make my order. Understand that fully, no problems. But if you don't have the food then cancel the order, don't make the customer wait 35 minutes and tell them the order is complete. Cancel the order.
Then to get a refund I have to get on the app, waited 45 minutes and finally gave up and called the 1-800 number. Took them 5 minutes to process my refund
Atmosphere: 1
Food: 4
Service: 1
This is the second time this location has gotten our order wrong and they take over 30 minutes to fix their mess up. Guess we won't be eating here any more
Atmosphere: 1
Food: 1
Service: 1
With my youngest son having a dairy allergy, there arenât many restaurants that we can eat at. However KFC in Cleburne, is one of our favorite fast food places, where we can grab food and feel safe about it. Alan always makes sure to double check our order, and has great customer service, along with his team. While the wait can sometimes be a little long, itâs definitely worth it.
Atmosphere: 5
Food: 5
Service: 5
Yeah honestly this place needs a little help. Understaffed and in need of remodel.
Atmosphere: 1
Food: 3
Service: 2
I have absolutely no idea how this place has stayed open this long. EVERY single time we come they are ALWAYS out of something. This time they are out of French fries & potpies... it's 6:30 on a Sunday night how are you out of French fries of all things and didn't even offer a time frame for potpies... needless to say we left and guess from now on we'll got to the burleson location, they seem to know how to run their location.
Atmosphere: 1
Food: 1
Service: 1
I donât know how this place stays open, ridiculous wait times for trash food every single time..
Atmosphere: 1
Food: 1
Service: 1
Ordered online and picked up through the drive thru. Chicken tenders were lukewarm and could tell they had been sitting for quite a while. Mac and cheese was actually cold- like from the refrigerator. Biscuits were ok. Fries were hot and tasty. Gravy was lukewarm. Did not get any of the dipping sauces we ordered.
Atmosphere: 3
Food: 1
Service: 3
12:02 pm and no biscuits. We paid for 1 original recipe breast with biscuit and 1 extra crispy breast with biscuit. They were out of biscuits but had to still charge for biscuits. They offered for us to wait 16 min for biscuits to cook. We were in the drive through. If they were out of biscuits, they should have already some in the oven. Not wait until someone ordered them.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Not impressed by their $7 fill ups. Most of my tenders tasted so hard and cartlidgey. The mash potatoes were okay, the imitation canes sauce was better than the KFC sauce. The apple pie poppers were mid. Only in cleburne do you hear about people's marital problems while their preparing food.
Atmosphere: 1
Food: 2
Service: 3
This is the second time we attempt to get chiken. When we pull to the drive through they tell us they are out of chikenâŠ.how are you a fried chiken fast food place and not have chiken!! This was 3pm on Saturday!!
Service: 1
Katelynn was absolutely perfection as far as customer service and Hometown friendliness and the place couldâve been a little bit cleaner, but the food was great and exactly what we wanted and asked for
Atmosphere: 3
Food: 5
Service: 5
A lot better experience I had at this place than two months ago food was hot and service was excellent so I don't know what the manager did it it's the same one from two months ago but I enjoyed it
Atmosphere: 5
Food: 5
Service: 5
Horrible service, placed order online ahead of time, still had to wait over 30 mins on arrival for food to be made, and on top of it they made a walk in customers order before mine.
Service: 1
Loading...