None of the additional toppings on the delivery order was added when asked for toasted sandwiches they were stone cold. Some of the deli slices almost felt like they were frozen. Sauce was put on unevenly almost globed on Simmons and dry on the other end and sandwich is not cut completely
Atmosphere: 3
Food: 2
Service: 1
Todd
Order a $6.99 any Foot-long sandwich for pick up 5/15/25. Meat measured on small kitchen scale, Meat measured 3.1 ounces not 5 ounces. Four 1-1/2” small Thin tomatoe slices. A tiny bit of lettuce. Correct amount of cheese. Now I know why store was empty at 6:30 PM! Subway corporate needs to come look at the store immediately.
Atmosphere: 2
Food: 1
Service: 3
Martha Thompson
I always get the Veggie Delight, and the staff are very good in preparation. My only concern is that the breads are shrinking, I felt as if my sandwich was made on a long hot dog bun, very narrow 🤦♀️😔
Atmosphere: 5
Food: 4
Service: 5
Maggie Marie
Jessie put me on to this sandwich and even remembered like a week later what’s on it, i’m unable to leave my job when it’s just me and she hooked me up to where I can come in quickly to grab it. AWESOME and very kind people there. Thank you ♥️
Atmosphere: 5
Food: 5
Service: 5
Veronica Vaughn
We ordered $98.00 worth of food from this deplorable restaurant. When they immediately took the money out of our account we made TWO phone call attempts to confirm the order. The employees never answered the phone. The order said it would be ready at 5:30pm. Conveniently when we arrived to pick up the sandwiches they told us they had never once received the order. They asked for us to check that it wasn't the Keene Subway. Of which it was not. The address on the receipt was for the Cleburne location. Had any of the people working inside this restaurant answered the phone we could of known well in advance that the order wasn't there. I advise that in the future you answer your phones so you don't get complaints.
Atmosphere: 1
Food: 1
Service: 1
Justin Snyder
I went there and the young man didn’t say a word, his hair was covering his face. I paid $40 for 4 sandwiches and I got the bear minimum put on my food, I ate more bread than veggies, protein, and cheese combined. I didn’t get a military discount and lastly when I said thank you at the end I just got stared at.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Sandwich
Stephanie
Food always tastes great and the employees are friendly
Atmosphere: 5
Food: 5
Service: 5
Cecil Britton
Came in for lunch and a $50 bill they wouldn't take it said that we can't accept anything larger than a $20 bill nothing posted about this come on this is 2025 it's not like I had $100 bill and they had plenty of change in the drawer not to mention their little slow at this location no personalization at all
Atmosphere: 3
Food: 4
Service: 2
J0J0 M0M0
Soon as i walked in i was glared at by everyone, specially the blond one, i think her name is sarah? through the entire process of me ordering. Big bulky guy literally yelling at his staff instead of saying her name and asking nicely. j an anxiety ridden experience. Not coming back.
Service: 1
Recommended dishes: Sandwich
The Boi Who Kraves Krave
The manager was managing his employees efficiently during a rush and he made sure we got served.
came down to subway today and had the worst experience ever. some tall, heavy built man was yelling at this employee about her jacket. right in front of all the customers.
Atmosphere: 1
Food: 1
Service: 1
Madison Rhodes
I went to subway tonight and it was the worst experience of my life. Hands down the worst customer service ever. I went in and ordered a 6 inch. Dustin made my food. I found a peice of hair in my food when I got home. It was blonde and short. He was the only one there with blondish short hair. He was very rude. Yelling at his employees. He than walked away and used the same gloves on my sandwich when coming back. I asked for extra meat knowing I had to pay for it and he was very rude and made sparky comments. He then turned around and made a comment about my friends weight to an employee when he's bigger than them. He was very rude. When I said something about it he told me to get my food and get out.
Recommended dishes: Sandwich
Darryl Mitchell
Quick friendly service. Sub was well made.
Atmosphere: 5
Food: 5
Service: 5
Tanya Shelinbarger
Extremely helpful, polite and professional staff. Clean and prompt attention.
Atmosphere: 5
Food: 5
Service: 5
UwU MAE
The lady didn’t even acknowledge me, doesn’t speak English, chicken was expired, food made us sick. I will never be eating here again, I hope for the safety and health for your family, you don’t either.
None of the additional toppings on the delivery order was added when asked for toasted sandwiches they were stone cold. Some of the deli slices almost felt like they were frozen.
Sauce was put on unevenly almost globed on Simmons and dry on the other end and sandwich is not cut completely
Atmosphere: 3
Food: 2
Service: 1
Order a $6.99 any Foot-long sandwich for pick up 5/15/25. Meat measured on small kitchen scale, Meat measured 3.1 ounces not 5 ounces. Four 1-1/2” small Thin tomatoe slices. A tiny bit of lettuce. Correct amount of cheese. Now I know why store was empty at 6:30 PM! Subway corporate needs to come look at the store immediately.
Atmosphere: 2
Food: 1
Service: 3
I always get the Veggie Delight, and the staff are very good in preparation. My only concern is that the breads are shrinking, I felt as if my sandwich was made on a long hot dog bun, very narrow 🤦♀️😔
Atmosphere: 5
Food: 4
Service: 5
Jessie put me on to this sandwich and even remembered like a week later what’s on it, i’m unable to leave my job when it’s just me and she hooked me up to where I can come in quickly to grab it. AWESOME and very kind people there. Thank you ♥️
Atmosphere: 5
Food: 5
Service: 5
We ordered $98.00 worth of food from this deplorable restaurant. When they immediately took the money out of our account we made TWO phone call attempts to confirm the order. The employees never answered the phone. The order said it would be ready at 5:30pm. Conveniently when we arrived to pick up the sandwiches they told us they had never once received the order. They asked for us to check that it wasn't the Keene Subway. Of which it was not. The address on the receipt was for the Cleburne location. Had any of the people working inside this restaurant answered the phone we could of known well in advance that the order wasn't there. I advise that in the future you answer your phones so you don't get complaints.
Atmosphere: 1
Food: 1
Service: 1
I went there and the young man didn’t say a word, his hair was covering his face. I paid $40 for 4 sandwiches and I got the bear minimum put on my food, I ate more bread than veggies, protein, and cheese combined. I didn’t get a military discount and lastly when I said thank you at the end I just got stared at.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Sandwich
Food always tastes great and the employees are friendly
Atmosphere: 5
Food: 5
Service: 5
Came in for lunch and a $50 bill they wouldn't take it said that we can't accept anything larger than a $20 bill nothing posted about this come on this is 2025 it's not like I had $100 bill and they had plenty of change in the drawer not to mention their little slow at this location no personalization at all
Atmosphere: 3
Food: 4
Service: 2
Soon as i walked in i was glared at by everyone, specially the blond one, i think her name is sarah? through the entire process of me ordering. Big bulky guy literally yelling at his staff instead of saying her name and asking nicely. j an anxiety ridden experience. Not coming back.
Service: 1
Recommended dishes: Sandwich
The manager was managing his employees efficiently during a rush and he made sure we got served.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Restaurantji Recommends
came down to subway today and had the worst experience ever. some tall, heavy built man was yelling at this employee about her jacket. right in front of all the customers.
Atmosphere: 1
Food: 1
Service: 1
I went to subway tonight and it was the worst experience of my life. Hands down the worst customer service ever. I went in and ordered a 6 inch. Dustin made my food. I found a peice of hair in my food when I got home. It was blonde and short. He was the only one there with blondish short hair. He was very rude. Yelling at his employees. He than walked away and used the same gloves on my sandwich when coming back. I asked for extra meat knowing I had to pay for it and he was very rude and made sparky comments. He then turned around and made a comment about my friends weight to an employee when he's bigger than them. He was very rude. When I said something about it he told me to get my food and get out.
Recommended dishes: Sandwich
Quick friendly service. Sub was well made.
Atmosphere: 5
Food: 5
Service: 5
Extremely helpful, polite and professional staff. Clean and prompt attention.
Atmosphere: 5
Food: 5
Service: 5
The lady didn’t even acknowledge me, doesn’t speak English, chicken was expired, food made us sick. I will never be eating here again, I hope for the safety and health for your family, you don’t either.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
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