Let’s dive in ! This #Burgerking in Cleveland tx needs help , can’t understand the workers ( not good English) husband got the #1 it was fine . I got the chicken wrap ! Ok let me tell you that there was something wrong with the chicken ! Omg instantly was nauseous and in the bathroom ! Not good at all will not get them again !!!
Atmosphere: 1
Food: 1
Service: 1
Agustin Toledo
Place looks like it needs interior update Seats and tables look old
Atmosphere: 4
Food: 5
Service: 5
Kim T
Staff is great. Unfortunately the food quality and size and cost has gone down hill.
Atmosphere: 4
Food: 3
Service: 5
Robert Fowler
I really like Burger King but man the prices sure have gotten high. It cost me way more than it used to.
Atmosphere: 4
Food: 4
Service: 5
greisy aquino
Yesterday I went around 6.30 am as a costumer every Wednesday, the service was excellent 👌 the manager is a super friendly and nice woman always with a smile on her face, she offered me cookies and the new cini minis and of course I bought them, it is a privilege that B.k has her.
Atmosphere: 5
Food: 5
Service: 5
Kat Murray
Ordered directly from the menu. Lady running the window said they dont have those choices. Went to McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Mrs. Adams
This Burger King location at 601 West Southline Street is unprofessional, disrespectful, and biased. I came in at around 9:30–9:36 PM to pick up an order and showed the employee the customer’s name. She stayed completely silent, and when the food and drinks were ready, she looked at me and simply said, ‘Come on.’
That tone was unnecessary and condescending. I’m a 32-year-old independent contractor—not a child—and I’ve worked in fast food before; I’ve never had anyone talk to me like that. Another customer, an older Black gentleman, even asked her if she was okay because of the way she treated me.
What made this worse is that when she dealt with a white customer before me, she was polite and professional. But when it came to me, her whole demeanor changed. That shows clear bias, and it is unacceptable.
Delivery drivers are business partners, not your employees. We deserve basic respect just like paying customers. If that’s too much to ask, maybe this isn’t the right job for you.
I will be reporting this incident to corporate and filing a complaint with the Better Business Bureau (BBB) to make sure this behavior is addressed.
Atmosphere: 1
Service: 1
Dewayne Bowen
The employees that were working 8/22 at 8pm were the nicest food service workers I’ve come across in a long time. I hope they have a wonderful night keep these employees happy!
Street entry needs to be better lit up so customers can see driveway from ditch
Atmosphere: 5
Food: 5
Service: 5
Ricky Hernandez
Tortilla burrito was not cooked as well
Atmosphere: 1
Food: 1
Service: 1
George Espinosa
Good service
Danitza Aguilar
food is good and all nothing wrong with it,service is that the people are not happy they just take your order, i went to the bathroom HORRIBLE there was ants dead roches omg it was horrible i didn't even wanted to pee there overall 3 stars
Roberto Torres
Very slow, I had to wait more than 20 minutes for a hamburger
Always a great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Let’s dive in ! This #Burgerking in Cleveland tx needs help , can’t understand the workers ( not good English) husband got the #1 it was fine . I got the chicken wrap ! Ok let me tell you that there was something wrong with the chicken ! Omg instantly was nauseous and in the bathroom ! Not good at all will not get them again !!!
Atmosphere: 1
Food: 1
Service: 1
Place looks like it needs interior update
Seats and tables look old
Atmosphere: 4
Food: 5
Service: 5
Staff is great. Unfortunately the food quality and size and cost has gone down hill.
Atmosphere: 4
Food: 3
Service: 5
I really like Burger King but man the prices sure have gotten high. It cost me way more than it used to.
Atmosphere: 4
Food: 4
Service: 5
Yesterday I went around 6.30 am as a costumer every Wednesday, the service was excellent 👌 the manager is a super friendly and nice woman always with a smile on her face, she offered me cookies and the new cini minis and of course I bought them, it is a privilege that B.k has her.
Atmosphere: 5
Food: 5
Service: 5
Ordered directly from the menu. Lady running the window said they dont have those choices. Went to McDonald's.
Atmosphere: 1
Food: 1
Service: 1
This Burger King location at 601 West Southline Street is unprofessional, disrespectful, and biased. I came in at around 9:30–9:36 PM to pick up an order and showed the employee the customer’s name. She stayed completely silent, and when the food and drinks were ready, she looked at me and simply said, ‘Come on.’
That tone was unnecessary and condescending. I’m a 32-year-old independent contractor—not a child—and I’ve worked in fast food before; I’ve never had anyone talk to me like that. Another customer, an older Black gentleman, even asked her if she was okay because of the way she treated me.
What made this worse is that when she dealt with a white customer before me, she was polite and professional. But when it came to me, her whole demeanor changed. That shows clear bias, and it is unacceptable.
Delivery drivers are business partners, not your employees. We deserve basic respect just like paying customers. If that’s too much to ask, maybe this isn’t the right job for you.
I will be reporting this incident to corporate and filing a complaint with the Better Business Bureau (BBB) to make sure this behavior is addressed.
Atmosphere: 1
Service: 1
The employees that were working 8/22 at 8pm were the nicest food service workers I’ve come across in a long time. I hope they have a wonderful night keep these employees happy!
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and fast.
Food: 5
Service: 4
Restaurantji Recommends
Street entry needs to be better lit up so customers can see driveway from ditch
Atmosphere: 5
Food: 5
Service: 5
Tortilla burrito was not cooked as well
Atmosphere: 1
Food: 1
Service: 1
Good service
food is good and all nothing wrong with it,service is that the people are not happy they just take your order, i went to the bathroom HORRIBLE there was ants dead roches omg it was horrible i didn't even wanted to pee there overall 3 stars
Very slow, I had to wait more than 20 minutes for a hamburger
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