Stopped by Easter Sunday with a big order. I’ve never had good experiences at jack in the box but tonight I did. Trey did a great job and was VERY polite. Trey definitely deserves recognition!
Atmosphere: 5
Food: 5
Service: 5
Brody & Che
Great service and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Cindy Guthrie
I stopped in the Clute,Tx Dixie Dr location by the Walgreens to grab a quick "something". I had errands to run and I'd been in a hurry so skipped breakfast at home. That wasnt smart because now my sugar had dropped and I was shaky. Told the smiling young man behind the counter man behind just take a small fry which variety of regular or curly didnt matter, to please just make it whichever was hottest. I didn't want to eat big meal and ruin my appetite for dinner so fries would be enough. meal. I guess I looked kind of shaky and pale because he shoved some fries into a bag, handed it to me telling me to sit down and eat. I started to pull out my wallet to pay, explaining that my order hadn't been totaled up yet. I wish I'd gotten the young mans name because he was so kind, telling me eat first and pay afterwards. I couldn't have run if i had to because I was so shaky and the fries did their trick, thank goodness. You don't see that type of thoughtfulness around these days especially in the food service area. The store counter, the floor and, the benches for seating were all clean. The fries were hot and a perfect shade of gold.
Me and my fiancé were there for a door dash. This lady named Kimberlly that was 1 of 2 ppl working tn she was the most sweetest and respectful person. she also was to the other person who she was serving. I had a great encounter here with her. (if she sees this) HIIIIII I ur my favorite worker at any restaurant. ty for your kind words.
Carson Dilbert
I used to come to this Jack in the Box all in the time back in 2014 but nowadays it seems like this location isn't that great anymore. Every-time I tend to go to this place it seems like they're out of fries or sometimes the ingredients for the food. I understand sometimes restaurants and fast food places run out of some items on the menu but at least put a sign/ note listing the items that are not in stock in the menu.Whenever I ordered a Bacon & Swiss Buttery Jack, they gave me white sandwich bread on the bun and it tasted old and dry. The fries were also kinda hard to bite and the lemonade just tasted like water. I honestly am just not going to buy from this place anymore I rather go to the one in Lake Jackson instead.The only reason why I am giving this a 2 star rating is because the drive-thru employee was friendly he apologized for the long wait because he had to do something while he was busy.This place needs improvement on food stocking and atmosphere.
Atmosphere: 2
Food: 2
Service: 3
Harper Meredith
Dietary restrictions: Keto for me, cut the bun and ketchup and most of their burgers are keto friendly.
Atmosphere: 2
Food: 4
Service: 3
Jeannie Dollison
The bathroom was not cleaned, and it took 20 min just to get our food, and we were the only
Atmosphere: 1
Food: 3
Service: 1
nwad
Honestly, it’s been so long I can’t
Atmosphere: 3
Food: 3
Service: 3
Margaret mcclanahan
The wait is sometimes a bit long but, worth it to me.
The tacos were underdone for a change. Maybe that's better than overdone like the Jack in the crack in Alvin, TX.
Atmosphere: 2
Service: 4
R C.
We generally use this location and have never had an issue. In fact the food is usually hot, fresh and the wait time is quick (unless they're really busy).This past weekend, we picked up tiny tacos and, I'm guessing they were out of taco sauce, so someone put what seemed like a cup of catsup on them!It was disgusting and we tossed them out when we got home because there was so much on it, we couldn't even scrape it all off.So please: if you're out of something, say so!
Larry H
The breakfast jacks are addictive the best sandwich for the morning and the money
Food: 5
Service: 5
Jaid H.
Went to this location to order food before I went to work. And upon arrival im guessing an inspector was walking in. We get to the counter and the lady that was taking our order was talking very quietly so it was hard to hear. Then while sitting there, there was flies literally everywhere. The back of the house was like gross. The floor was nasty walls were nasty like I couldn't even express how I felt. Then we get our drinks. Literally no carbonation in either drink. So we went back up to the counter. Waited and waited and waited everyone in the back was staring at us not helping. Then I'm guessing she was a manager literally ignored us and told the person behind us that's she would be right with him. I'm like okay hello we're here too. So when she FINALLY came I told her that our drinks had no carbonation at all. I honestly just asked for a refund and she tried offering us free food when we came in next time. All I can say is do not recommend this location. It's terrible
Eduardo Beltran
I wasn't able to get my lunch, because they had the lobby doors closed/locked. Employee was signaling me to go threw drive thru but I couldnt I have a trailer hooked to my pick-up. I even pointed to employe that i had a trailer and just threw his hands to his side like ?♂️. Disappointed with this location and with the attitude of the employee.
Stopped by Easter Sunday with a big order. I’ve never had good experiences at jack in the box but tonight I did. Trey did a great job and was VERY polite. Trey definitely deserves recognition!
Atmosphere: 5
Food: 5
Service: 5
Great service and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
I stopped in the Clute,Tx Dixie Dr location by the Walgreens to grab a quick "something". I had errands to run and I'd been in a hurry so skipped breakfast at home. That wasnt smart because now my sugar had dropped and I was shaky. Told the smiling young man behind the counter man behind just take a small fry which variety of regular or curly didnt matter, to please just make it whichever was hottest. I didn't want to eat big meal and ruin my appetite for dinner so fries would be enough. meal. I guess I looked kind of shaky and pale because he shoved some fries into a bag, handed it to me telling me to sit down and eat. I started to pull out my wallet to pay, explaining that my order hadn't been totaled up yet. I wish I'd gotten the young mans name because he was so kind, telling me eat first and pay afterwards. I couldn't have run if i had to because I was so shaky and the fries did their trick, thank goodness. You don't see that type of thoughtfulness around these days especially in the food service area. The store counter, the floor and, the benches for seating were all clean. The fries were hot and a perfect shade of gold.
Atmosphere: 4
Food: 4
Service: 5
The #24 is THE BOMB! ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Hash Browns, Onion Rings, Ultimate Breakfast Sandwich, Double Jack, Seasoned Curly Fries, Jumbo Breakfast Platter, Sausage Egg & Cheese Biscuit, Bacon Ultimate Cheeseburger
Me and my fiancé were there for a door dash. This lady named Kimberlly that was 1 of 2 ppl working tn she was the most sweetest and respectful person. she also was to the other person who she was serving. I had a great encounter here with her. (if she sees this) HIIIIII I ur my favorite worker at any restaurant. ty for your kind words.
I used to come to this Jack in the Box all in the time back in 2014 but nowadays it seems like this location isn't that great anymore. Every-time I tend to go to this place it seems like they're out of fries or sometimes the ingredients for the food. I understand sometimes restaurants and fast food places run out of some items on the menu but at least put a sign/ note listing the items that are not in stock in the menu.Whenever I ordered a Bacon & Swiss Buttery Jack, they gave me white sandwich bread on the bun and it tasted old and dry. The fries were also kinda hard to bite and the lemonade just tasted like water. I honestly am just not going to buy from this place anymore I rather go to the one in Lake Jackson instead.The only reason why I am giving this a 2 star rating is because the drive-thru employee was friendly he apologized for the long wait because he had to do something while he was busy.This place needs improvement on food stocking and atmosphere.
Atmosphere: 2
Food: 2
Service: 3
Dietary restrictions: Keto for me, cut the bun and ketchup and most of their burgers are keto friendly.
Atmosphere: 2
Food: 4
Service: 3
The bathroom was not cleaned, and it took 20 min just to get our food, and we were the only
Atmosphere: 1
Food: 3
Service: 1
Honestly, it’s been so long I can’t
Atmosphere: 3
Food: 3
Service: 3
The wait is sometimes a bit long but, worth it to me.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
The tacos were underdone for a change. Maybe that's better than overdone like the Jack in the crack in Alvin, TX.
Atmosphere: 2
Service: 4
We generally use this location and have never had an issue. In fact the food is usually hot, fresh and the wait time is quick (unless they're really busy).This past weekend, we picked up tiny tacos and, I'm guessing they were out of taco sauce, so someone put what seemed like a cup of catsup on them!It was disgusting and we tossed them out when we got home because there was so much on it, we couldn't even scrape it all off.So please: if you're out of something, say so!
The breakfast jacks are addictive the best sandwich for the morning and the money
Food: 5
Service: 5
Went to this location to order food before I went to work. And upon arrival im guessing an inspector was walking in. We get to the counter and the lady that was taking our order was talking very quietly so it was hard to hear. Then while sitting there, there was flies literally everywhere. The back of the house was like gross. The floor was nasty walls were nasty like I couldn't even express how I felt. Then we get our drinks. Literally no carbonation in either drink. So we went back up to the counter. Waited and waited and waited everyone in the back was staring at us not helping. Then I'm guessing she was a manager literally ignored us and told the person behind us that's she would be right with him. I'm like okay hello we're here too. So when she FINALLY came I told her that our drinks had no carbonation at all. I honestly just asked for a refund and she tried offering us free food when we came in next time. All I can say is do not recommend this location. It's terrible
I wasn't able to get my lunch, because they had the lobby doors closed/locked. Employee was signaling me to go threw drive thru but I couldnt I have a trailer hooked to my pick-up. I even pointed to employe that i had a trailer and just threw his hands to his side like ?♂️. Disappointed with this location and with the attitude of the employee.