The staff here/Dixie Drive in Lake Jackson, lady up front working the register is just not friendly, rude at times. My second visit here within 6 months and same attitude. Please, get another job if you're not hapoy working there. Greeting your customer with a smile and answering questions is simple and costs nothing, your customers will keep coming back! 7/15/24, Went back to the LJ Shipleys, same experience. Unfortunately it's the only Shipleys in town. Please work on getting customer service oriented staff...your business will benefit.
Atmosphere: 1
Food: 2
Service: 1
brittney gravino
Had to call the POLICE because I received incorrect items and was refused a refund. Not only was I refused a refund, the two ladies were VERY belligerent! Save your money AND time, and just drive the extra bit to go anywhere else.
AS ALL THE OTHER REVIEWS SAY, THEY DONT UNDERSTAND WHAT YOU ARE ASKING FOR, BUT WILL COMFORTABLY CHARGE YOU AND GIVE YOU INCORRECT STUFF.
Janice Broussard
The shop was busy with customers, the donuts were fresh & warm, and the service at the drive-thru was great! I was thanked for my business and wished a good day. Happy customer. ?❤️?
Atmosphere: 5
Food: 5
Service: 5
Aaron Stahl
Very rude and unprofessional at this location.
Atmosphere: 1
Food: 1
Service: 1
E, Servin
The staff doesn't listen to a thing. I said, "Just try to throw whatever they think they heard in there and say that's it." I probably had to check so many times and still get my order wrong
Atmosphere: 2
Food: 5
Service: 1
nova
I like donuts🙂 Mr monkey approves🦧👍🏾
Velma Feldman
I wouldn't give this s*** please any stars if I could. I would actually give them negative stars. The last 6 times I've went to them. They have gotten my order completely wrong. I've had to drive all the way back to Get the correct order and then they act like it's no biggie to waste my time,gas and energy to come all the way back to their store. Cause they can't get their orders right. I will not be going back to that Shipley's.I recommend the other Shipley on the other side of town or in Angleton At least they get their orders right.
Went there this afternoon at the drive through asked to buy a donut gave her my card and she says 3 dollars because I’m using my credit card I go there a lot but no more they lost a customer and the clerk didn’t speak English stay far away wanted to rob me 3 dollars for one donut there prices are extremely expensive for coffee juice and donuts also staff doesn’t understand English but knows how to take money
Atmosphere: 1
Food: 1
Service: 1
Stacy Echeozo
Told lady order. She got mad at me for misunderstanding me. Then changed her whole attitude at me like it was my fault. I was going to tell her I was sorry but she iced me with her attitude.
Atmosphere: 1
Food: 3
Service: 1
King West
First time in 40 years, I've eaten at a Shipley and asked for hot donuts, and the lady says okay but brings you cold donuts instead. When you tell her no, I said hot, and she then tells you no more hot donuts at 630 in the morning. Also to top it off my first time getting a lukewarm kolache, too. Lady got mad that I asked for my money back.
They are quick and kind
Atmosphere: 5
Food: 5
Service: 5
The staff here/Dixie Drive in Lake Jackson, lady up front working the register is just not friendly, rude at times. My second visit here within 6 months and same attitude. Please, get another job if you're not hapoy working there. Greeting your customer with a smile and answering questions is simple and costs nothing, your customers will keep coming back!
7/15/24, Went back to the LJ Shipleys, same experience. Unfortunately it's the only Shipleys in town. Please work on getting customer service oriented staff...your business will benefit.
Atmosphere: 1
Food: 2
Service: 1
Had to call the POLICE because I received incorrect items and was refused a refund. Not only was I refused a refund, the two ladies were VERY belligerent!
Save your money AND time, and just drive the extra bit to go anywhere else.
AS ALL THE OTHER REVIEWS SAY, THEY DONT UNDERSTAND WHAT YOU ARE ASKING FOR, BUT WILL COMFORTABLY CHARGE YOU AND GIVE YOU INCORRECT STUFF.
The shop was busy with customers, the donuts were fresh & warm, and the service at the drive-thru was great! I was thanked for my business and wished a good day. Happy customer. ?❤️?
Atmosphere: 5
Food: 5
Service: 5
Very rude and unprofessional at this location.
Atmosphere: 1
Food: 1
Service: 1
The staff doesn't listen to a thing. I said, "Just try to throw whatever they think they heard in there and say that's it." I probably had to check so many times and still get my order wrong
Atmosphere: 2
Food: 5
Service: 1
I like donuts🙂
Mr monkey approves🦧👍🏾
I wouldn't give this s*** please any stars if I could. I would actually give them negative stars. The last 6 times I've went to them. They have gotten my order completely wrong. I've had to drive all the way back to Get the correct order and then they act like it's no biggie to waste my time,gas and energy to come all the way back to their store. Cause they can't get their orders right. I will not be going back to that Shipley's.I recommend the other Shipley on the other side of town or in Angleton At least they get their orders right.
Easy pickup for breakfast before school!!!
Food: 5
I like donuts?
Mr monkey approves???
Restaurantji Recommends
I like donuts?
Mr monkey approves ??
I like donuts?Mr monkey approves ??
Went there this afternoon at the drive through asked to buy a donut gave her my card and she says 3 dollars because I’m using my credit card I go there a lot but no more they lost a customer and the clerk didn’t speak English stay far away wanted to rob me 3 dollars for one donut there prices are extremely expensive for coffee juice and donuts also staff doesn’t understand English but knows how to take money
Atmosphere: 1
Food: 1
Service: 1
Told lady order. She got mad at me for misunderstanding me. Then changed her whole attitude at me like it was my fault. I was going to tell her I was sorry but she iced me with her attitude.
Atmosphere: 1
Food: 3
Service: 1
First time in 40 years, I've eaten at a Shipley and asked for hot donuts, and the lady says okay but brings you cold donuts instead. When you tell her no, I said hot, and she then tells you no more hot donuts at 630 in the morning. Also to top it off my first time getting a lukewarm kolache, too. Lady got mad that I asked for my money back.
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