Highly pissed. I order my food through the app and when I get there I still have to wait for them to fix it. Not only that but when I get back to my destination they didn’t even put all of my food omg!!! THE MAIN FREAKING THING THAT I WENT THERE FOR!!! Ugh! So
Atmosphere: 1
Food: 3
Service: 1
Rachel Modisette
Please just fill up the cheese sauce cups. you get ton of chips and fries but they only put a tiny amount of cheese in the cups.
Atmosphere: 5
Food: 4
Service: 5
Parker Conner
I have been coming to this Taco Bell for years and absolutely loved it up until recently. My past 6 orders have been wrong. Missing something I payed for, getting the wrong order, and just today getting plain awful food. Beef crunch wraps had no crunch, no meat. The Crunch wrap was practically just a disc of tortilla as there was about 1/2 of the filling it would usually come with. I feel like it must be a new manager or many new employees with bad training. I live 2 minutes from this Taco Bell but I will be driving the extra 20 minutes back and forth to Lake Jackson until this one gets better.
Atmosphere: 2
Food: 1
Service: 1
Brianna Guerrero
Picked up some tacos on my way back home to Houston and have to say this is probably the best Taco Bell I ever visited. My order was made perfectly with enough ingredients and packed neatly:) the employees were also so nice, I appreciate it :)
Atmosphere: 5
Food: 5
Service: 5
Anthony Stapleton
I just got back from Taco bell, I ordered 2 cravings boxes, one of the craving box had only chalupas in it instead of a chalupa, taco, 5 layer burrito, and cinnamon twists, 2 of the chalupas didn't have meat, was literally only lettuce tomato and cheese, we didn't receive our 5 layer burritos and our drinks didn't have ice. The lady in the window said "oh my God" when we wanted to swap something, I know the franchise owner so will be giving a call in the morning. Taco Bell usually does great but tonight I wasnt very satisfied. Do better taco bell
Atmosphere: 4
Food: 1
Service: 4
Amy Rios
If I could rate this store properly it would be zero stars. This was my first time at this location and it will be the last. While placing an order the lady said she could not hear me so I raised my voice louder so she could hear. I repeated my order 3 times and she told me I didn't have to yell at her. I politely told her I'm sorry but you said you couldn't hear me. When at window to pay my husband asked her ma'am how much was it again. She replied "I already told you how much it was." Then she told her co worker I just need to go home and close my door so I don't have to deal with these rude people. I immediately told her that is no way to talk in front of a customer and that's bad customer service. I asked for a manager and was told there was not one on duty. We canceled our order and went to whataburger instead.I called to find out who was the shift manager on duty spoke to Arturo he said lady at window was Teresa and store manager was out. He also refused to give the store location number.I will never come here again
I ordered from a kiosk. When I went to get my drink order, they didn't want to give me what I ordered.
Atmosphere: 2
Food: 4
Service: 1
NotShadowMask
They make the best food and I love it and the food is super good and I just want
Food: 5
Jazmine L.
Always missing food. Don't waste your time and go somewhere else. Manager was yelling and rushing poor girl at the window. Girl at the window was sweet but felt rushed and looked scared. This location has always failed me. I rather drive and get all my food at once. Instead of going back and forth.
Victor Robles
I mean, what can you say? It's Taco Bell. Service was fast and the food hasn't changed much through the years.
Food: 2
Service: 4
Oscar L. Ramirez
For the Money it's a Great Place to Relax and Unwind.
Great food Great people..
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quesadilla, Chicken Quesadilla, Classic Combo, Mexican Pizza, Nachos Grande Meal
My parakeet love Taco's.
Atmosphere: 5
Food: 5
Service: 5
No sense in doing mobile cause they don't honor it..... Clute has a corrupt crew....
Atmosphere: 1
Food: 1
Service: 1
Friendly helpful staff! Good portion size.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla, Chicken Quesadilla, Chicken Quesadilla Combo
Highly pissed. I order my food through the app and when I get there I still have to wait for them to fix it. Not only that but when I get back to my destination they didn’t even put all of my food omg!!! THE MAIN FREAKING THING THAT I WENT THERE FOR!!! Ugh! So
Atmosphere: 1
Food: 3
Service: 1
Please just fill up the cheese sauce cups. you get ton of chips and fries but they only put a tiny amount of cheese in the cups.
Atmosphere: 5
Food: 4
Service: 5
I have been coming to this Taco Bell for years and absolutely loved it up until recently. My past 6 orders have been wrong. Missing something I payed for, getting the wrong order, and just today getting plain awful food. Beef crunch wraps had no crunch, no meat. The Crunch wrap was practically just a disc of tortilla as there was about 1/2 of the filling it would usually come with. I feel like it must be a new manager or many new employees with bad training. I live 2 minutes from this Taco Bell but I will be driving the extra 20 minutes back and forth to Lake Jackson until this one gets better.
Atmosphere: 2
Food: 1
Service: 1
Picked up some tacos on my way back home to Houston and have to say this is probably the best Taco Bell I ever visited. My order was made perfectly with enough ingredients and packed neatly:) the employees were also so nice, I appreciate it :)
Atmosphere: 5
Food: 5
Service: 5
I just got back from Taco bell, I ordered 2 cravings boxes, one of the craving box had only chalupas in it instead of a chalupa, taco, 5 layer burrito, and cinnamon twists, 2 of the chalupas didn't have meat, was literally only lettuce tomato and cheese, we didn't receive our 5 layer burritos and our drinks didn't have ice. The lady in the window said "oh my God" when we wanted to swap something, I know the franchise owner so will be giving a call in the morning. Taco Bell usually does great but tonight I wasnt very satisfied. Do better taco bell
Atmosphere: 4
Food: 1
Service: 4
If I could rate this store properly it would be zero stars. This was my first time at this location and it will be the last. While placing an order the lady said she could not hear me so I raised my voice louder so she could hear. I repeated my order 3 times and she told me I didn't have to yell at her. I politely told her I'm sorry but you said you couldn't hear me. When at window to pay my husband asked her ma'am how much was it again. She replied "I already told you how much it was." Then she told her co worker I just need to go home and close my door so I don't have to deal with these rude people. I immediately told her that is no way to talk in front of a customer and that's bad customer service. I asked for a manager and was told there was not one on duty. We canceled our order and went to whataburger instead.I called to find out who was the shift manager on duty spoke to Arturo he said lady at window was Teresa and store manager was out. He also refused to give the store location number.I will never come here again
Restaurantji Recommends
I ordered from a kiosk. When I went to get my drink order, they didn't want to give me what I ordered.
Atmosphere: 2
Food: 4
Service: 1
They make the best food and I love it and the food is super good and I just want
Food: 5
Always missing food. Don't waste your time and go somewhere else. Manager was yelling and rushing poor girl at the window. Girl at the window was sweet but felt rushed and looked scared. This location has always failed me. I rather drive and get all my food at once. Instead of going back and forth.
I mean, what can you say? It's Taco Bell. Service was fast and the food hasn't changed much through the years.
Food: 2
Service: 4
For the Money it's a Great Place to Relax and Unwind.
Atmosphere: 5
Food: 5
Service: 5