Chef Point Bar & Restaurant

Very unsanitary place 🐀

Just moved to Colleyville and this was my second time at Chef point. I love the unique flavor profiles and authenticity of the food. Atmosphere is lovely and the staff are very friendly. All ready looking forward to my next meal there!

Atmosphere: 5

Food: 5

Service: 5

My family ordered Thanksgiving plates from Chef Point in Colleyville because I didn’t feel like cooking this year.
When I arrived at my scheduled pickup time of 11:30 a.m., I was told the food wasn’t ready and that I would need to come back an hour later. This was frustrating, considering the pickup time was set by the restaurant, and I had driven 30 minutes across town. I told the hostess I would need to reschedule several other pickups to make that work. I asked if the restaurant was open for lunch while I made some calls, and she said yes.

She left and came back to tell me that if I stayed for lunch, the meal would be 20% off for the wait. Instead, I asked whether they could apply that 20% discount to my Thanksgiving meals. She said they couldn’t because “the system wouldn’t let her.” Fine. I then asked if they could offer something of equal value instead, and they agreed to give me a free mac and cheese.

While all this was happening, someone from the back suddenly said they could have my food ready in 10 minutes. So it went from a one-hour wait to about 20 minutes—suspicious, but fine. I waited, picked up my meals, and left.

Thanksgiving Day came, and while heating the food (per the written instructions), I noticed the stuffing was extremely wet—basically uncooked. I tried heating it longer to see if it would firm up, but it stayed soupy. The green beans were also very hard and still had stems attached. At that point, we gave up and went to pick up food elsewhere, which was really disappointing.

I called the restaurant thinking they were open for dinner. The person who answered took down my information and said someone would call me back. No one did. I know Thanksgiving is busy, so I called again the next day (Friday). Around 11:30 a.m., someone else answered, took my information again, and said I would hear back within 24 hours—around 1:30 p.m. the following day.

The next day came, and still nothing, so I called again. The hostess said someone else would contact me. Within an hour, I received a call from Paula, who I later learned is one of the owners.

Paula asked what happened. After I explained, she told me that she had been in the restaurant when I picked up my order and that they had found a pan of stuffing meant for a later customer and scooped from that to get my food out faster.

I said, “So you agree the meal you gave me was undercooked?” The heating instructions state that a pan of stuffing needs at least 45 minutes at 350 degrees. At this point, Paula started talking over me while I tried to explain again that the food was undercooked. She interrupted to say they had already “fixed this” by giving me a free mac and cheese, and that a microwave and oven cook the same, all I needed to do was heat it up. I told her I would gladly pay for the mac and cheese if needed, because it wasn’t the issue. No one in my family touched the Thanksgiving plates—none of us were going to eat soupy stuffing.

She then talked over me again, saying, “Well, I fed over 60 people with those plates and no one else had any problems.” I responded, “Either you haven’t heard about them yet, or they didn’t get the same soupy mess I did.”
Paula then said, “It’s not my fault your family are picky eaters, and I’m not giving you a refund,” and hung up on me.

I’m writing this to warn people away from a restaurant that used to be one of my favorites. The entire experience—from the pickup to the food to the way I was spoken to—was unacceptable. All I wanted was my money back for a $150 meal that no one was able to eat.

Atmosphere: 1

Food: 1

Service: 1

My cousin’s Thanksgiving dinner was completely undercooked, and because of that, we didn’t even get to have a real Thanksgiving. I was with her throughout the whole situation and personally heard every call she made trying to get it resolved. She called multiple times with no response or call-back. Her food also wasn’t ready at the reserved time, so she had to wait. When she finally reached someone—who said her name was Paula and that she was the owner—the interaction was extremely unprofessional. Paula talked over her, made unnecessary comments about her family being “picky eaters,” and even hung up on her. After hearing everything myself, I can confidently say this is not how an owner should treat customers.

Atmosphere: 1

Food: 1

Service: 1

I ordered food for Thanksgiving and the food was not up to par. The dressing was soupy and uncooked, the green beans still had stems on them and were very hard, then there was gravy poured over everything (and I’m not a gravy person). Also, when we called to complain because our Thanksgiving was ruined the owners wife Paula was very rude, over talkative, dismissive and disrespectful. We will not be eating at this restaurant again. Proceed with caution.

Atmosphere: 1

Food: 1

Service: 1

Great place for Turkey Day lunch!

Atmosphere: 4

Food: 5

Service: 5

The best bread pudín ever!

Atmosphere: 5

Food: 5

Service: 5

This is my 2nd time back 3rd time for my family and we absolutely love the food, the atmosphere, the staff, and everything about it.

Atmosphere: 5

Food: 5

Service: 5

We Tried. Made reservations for Wednesday 8/27/2025. Seated somewhat promptly. Twenty minutes later no waiter, no water no nothing. We noticed lots of tables without food, meals being delivered to the wrong table, folks going to the bar to get their drinks and bring them back to their table. All that to me spelled a service way in trouble. We got up and left. I reached out the restaurant to share this information privately with them a week ago. No response, so here you go... be aware you may have a different experience but we just had no experience.

We had a great late lunch: lobster bisque with bread bowl and mushroom scampi. Flavor was excellent on both, service was friendly and helpful. Price was right! We ate and left happy!

Atmosphere: 5

Food: 5

Service: 5

Absolutely beautiful and comfortable inside. Extremely friendly staff and very professional and the food is so amazing. Great menu items .most definitely coming back soon to try more items

Atmosphere: 5

Food: 5

Service: 5

A table of 8. Service was perfect but the food was subpar. Won’t be going back you should’ve stayed at the old location. Won’t be returning

Awesome vibe and amazing food!

Atmosphere: 5

Food: 5

Service: 5

Excellent food and nice atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Great food! I have been going here for years even before the move. Food is outstanding. They had an issue with server assignment which several tables around us suffered from initially but once we were given a server he did a great job. Atmosphere is cool. Never a disappointment.

Atmosphere: 5

Food: 5

Service: 3