Taco Bell
8170 Precinct Line Rd, Colleyville
(817) 788-4515
Recent Reviews
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I apologize for any negative experiences there the past couple months. I'm one of the former managers and I've been working since there since February 2025. I got fired yesterday for asking the district manager a question about improving service. I worked the day shift drive thru and provided the best service to my ability. It was great meeting a lot of you! š
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gulab Jamun
this place totally needs a management change. took almost an hr to get the food i ordered from home. and this is not the first time. tried to give the some grace thinking they could be understaffed. but no. looks like the employees there are on drugs. no one is interested in serving. the place is absolutely filthy. canāt trust the food i get from there anymore. the employee just goes to the restroom stays in there 45 minutes to ask me again if the order was placed even. never going here again
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service food was 99% lettuce FFS didnāt get drink while in drive thru tried to go inside doors were locked at 1130 pm employee was RUDE when I told him about drink Fine I will make it Really a hole I paid for it
Atmosphere: 1
Food: 1
Service: 1
If I could give negative stars for service I would. We came at 10pm and there was no one to take our order. We HAD to use the computer to do it ourselves We could not find several items we wanted, and the people finally came out to help and had no clue where the items were either. Then an older lady came in and asked if they could take her order, and they told her no they did not have the staff to take orders. It is also SOOOO cold everyone was outside waiting for their food.
Atmosphere: 1
Food: 2
Service: 1
Made half of my order incorrect
Atmosphere: 1
Food: 1
Service: 1
Normally this location is pretty good. But there is a new manager who was yelling at all. The manager helping make everything was incredibly rude to not only her staff, but also me. She was yelling at them what seemed to be just to yell at them to prove that she's bigger than them. Her name is bree. She also discredited a food allergy i told her about and said, "oh, they're just a picky eater, it's not an actual allergy" when I said one of the items in my order can't have sour cream due to an allergy in the ingredients that make sour cream. Malik is really the only reason that i'm able to give such a high rating on this, he was very kind and helpful. Being in the food industry myself, I understand it can be stressful to work in a kitchen, but that's no way to treat anyone whether it's a customer or staff. Bree seriously needs to be reevaluated.
Atmosphere: 1
Food: 4
Service: 2
It is absolutely unacceptable for me to be finding pieces of plastic inside of my food. I went there on a Sunday night. Ordered my food late around 11 oāclock took it home, reheated it in the microwave and found a corner of a plastic bag inside of my crunch wrap supreme. I donāt care if itās late in your employees are tired. The standards of apply this is unacceptable. Donāt go here if you donāt wanna choke on plastic in the middle of the night.
Atmosphere: 1
Food: 1
Service: 1
It is Taco Bell, so fast food but getting pricey.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Burrito Supreme
These guys are just hanging out here I came to pick up an order I have waited like 10 minutes and there is no one in the counter the men and woman just hanging out and laughing.
Where the MANAGEMENT!
Service: 1
Filthy place inside out. Workers do not appear clean, awake and proud to be working.for taco bell. Please keep away from this place.
Vegetarian options: Need more vegetarian options
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very bad service, please don't waste your time there, better options, very bad service.
Atmosphere: 1
Food: 1
Service: 1
Always loved tacobell and their affordable choices of food, but as of lately I find myself leaving with more regret than satisfaction which sucks when the value menu basically no longer exists. Between cold food, raising prices, no response from customer service, rewards points disappearing/not registering on the app, and quality/quantity of food blatantly going down over time, I wouldn't be surprised if taco bells life is coming to an end. Seems like they did more than decolorize their logo, they've apparently decolorized their quality and prices as well
Atmosphere: 3
Food: 2
Service: 4
Went there at 1130 at night and my god the cashier was very rude. She refused to give a receipt and when I asked about it she slammed the window in my face and started taking another cars order. Every business is required to give receipts on every transaction
Atmosphere: 1
Food: 1
Service: 1
My husband and I went to Taco Bell during this winter storm on 01/09 at 8:58 pm because it was one of the only places open. We were unaware they were closing early. The girl who was working the drive through was extremely rude. While we were trying to decide what we wanted came over the speaker and said ājust so you know we close in 2 minutes so if you could hurry and decide what you want because we want to go homeā my husband and I were absolutely appalled at this statement. While we understand the difficulties of being at work during this storm we felt utterly disrespected. I hope whoever made this statement to us is reprimanded for their disrespectful choice of words.
Atmosphere: 1
Service: 1
Terrible Experience ā Never Again!
I honestly donāt know where to start. Iāve had bad fast food before, but Taco Bell takes it to a whole new level. First off, the food was cold and completely tasteless. The tacos were soggy, the meat was rubbery, and the whole meal felt like it had been sitting out for hours. The staff seemed completely uninterested in serving anyone and were more focused on chatting with each other than taking orders. On top of that, my order was wrong ā I asked for no cheese, but they still piled it on. When I asked to get it fixed, they acted like I was asking for a huge favor.
The cleanliness of the restaurant was also appalling. The floors were sticky, and the tables hadnāt been wiped down in who knows how long. I wouldnāt trust Taco Bell again if you paid me. This place is a joke, and Iāll definitely be sticking to other options from now on.
Atmosphere: 1
Food: 1
Service: 1
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