I don’t know if a water pipe busted or what but there was greasy water all in the kitchen and dining room. They were pushing water out over my family’s feet as we walked in the only thing you could get to drink was tea which was completely out. My 2 year old slipped and fell even though I was holding her hand it was a giant mess.
Atmosphere: 1
Food: 1
Service: 1
Tonya Schorre
Clean bathrooms!
meano deano
I order online early in the mornings and have a 15 minute drive and still have to wait another 15-20 at the drive thru, terrible
Sheheira Smith
Went through the drive thru on our way through town. I wound up not eating much of my sandwich which was made incorrectly and the burger patty was old and dried out, which really surprised me because every other Whataburger I've been to always has very hot and fresh patties. My fries were cold but husband shared his ( which were hot and fresh). I'd rate it overall okay as the employee at the window was fine and even though my husband said his food wasn't sitting well afterward, he was able to finish it. I will however choose another restaurant next time.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: French Fries, Hamburger
Riaz Ali
Service is too slow 🐌.
Atmosphere: 3
Food: 5
Service: 1
juan navarro
Fries & onion rings were on point. Crew was friendly and helpful.
I have tried this location several times on my trips to Houston and it has always been disappointing! I stopped by once again the other night just to get a burger. This location advertises one price on their drive-thru menu, and then they charge more once you get to the window after waiting forever in line! The difference in price may not bother a lot of people and they simply pay it and move on, but it is just the principle of being charged more than the advertised price that I find to be a deceptive way of treating customers. I asked for the manager, and I requested that she please honor the advertised price on their menu board. She was not only rude but refused to make the situation right whatsoever. She stated that she could not give me a discount, but I was not asking for a discount. I was merely asking to be charged the advertised price that I agreed to when I ordered the burger from their drive-thru menu. That is only fair, but she treated me like I was making up the price and being unreasonable. Despite being the manager, she has never bothered to walk outside and actually look at the drive-thru menu board to see the advertised prices for herself. I am not sure how someone like this gets to be a manager because she obviously has no customer service skills nor cares about keeping customers happy by doing business the honest and fair way. She would rather throw away a burger her staff took time to prepare and treat a customer poorly instead of honoring her mistake of not updating the restaurant menu to whatever expensive prices they are now charging people. Her horrible attitude and awful management skills has certainly lost me as a customer, and hopefully this review will let many others know that she definitely does not care about keeping customers happy and providing repeat business for the restaurant they are paying her to manage! Rather than waste your time and hard-earned money at this Whataburger location, try the new Popeye's next door and enjoy a fresh, hot, huge and delicious chicken sandwich for a much better value! I am glad I did!
Atmosphere: 1
Food: 1
Service: 1
Nelson Enrique Gaytan
Delicious bacon cubes
Atmosphere: 4
Food: 4
Service: 4
Ada Kay
The restaurant needed to be cleaner. I understand the kids might be difficult to keep up with but there were flies in there at the time I was there and that wasn’t very reassuring. Staff were great though.
Breakfast was great
Atmosphere: 5
Food: 5
Service: 5
Always good burgers made to order!
Atmosphere: 5
Food: 5
Service: 5
Gotta love ol whataburger!!
Atmosphere: 5
Food: 5
Service: 5
Delicious burger and white chocolate peppermint shake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal
I don’t know if a water pipe busted or what but there was greasy water all in the kitchen and dining room. They were pushing water out over my family’s feet as we walked in the only thing you could get to drink was tea which was completely out. My 2 year old slipped and fell even though I was holding her hand it was a giant mess.
Atmosphere: 1
Food: 1
Service: 1
Clean bathrooms!
I order online early in the mornings and have a 15 minute drive and still have to wait another 15-20 at the drive thru, terrible
Went through the drive thru on our way through town. I wound up not eating much of my sandwich which was made incorrectly and the burger patty was old and dried out, which really surprised me because every other Whataburger I've been to always has very hot and fresh patties. My fries were cold but husband shared his ( which were hot and fresh). I'd rate it overall okay as the employee at the window was fine and even though my husband said his food wasn't sitting well afterward, he was able to finish it. I will however choose another restaurant next time.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: French Fries, Hamburger
Service is too slow 🐌.
Atmosphere: 3
Food: 5
Service: 1
Fries & onion rings were on point. Crew was friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries
Restaurantji Recommends
Typical whataburger
Nice place to meet locals as I travel
Thank you for the free senior drinks
Atmosphere: 4
Food: 3
Service: 4
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger, French Fries
I have tried this location several times on my trips to Houston and it has always been disappointing! I stopped by once again the other night just to get a burger. This location advertises one price on their drive-thru menu, and then they charge more once you get to the window after waiting forever in line! The difference in price may not bother a lot of people and they simply pay it and move on, but it is just the principle of being charged more than the advertised price that I find to be a deceptive way of treating customers. I asked for the manager, and I requested that she please honor the advertised price on their menu board. She was not only rude but refused to make the situation right whatsoever. She stated that she could not give me a discount, but I was not asking for a discount. I was merely asking to be charged the advertised price that I agreed to when I ordered the burger from their drive-thru menu. That is only fair, but she treated me like I was making up the price and being unreasonable. Despite being the manager, she has never bothered to walk outside and actually look at the drive-thru menu board to see the advertised prices for herself. I am not sure how someone like this gets to be a manager because she obviously has no customer service skills nor cares about keeping customers happy by doing business the honest and fair way. She would rather throw away a burger her staff took time to prepare and treat a customer poorly instead of honoring her mistake of not updating the restaurant menu to whatever expensive prices they are now charging people. Her horrible attitude and awful management skills has certainly lost me as a customer, and hopefully this review will let many others know that she definitely does not care about keeping customers happy and providing repeat business for the restaurant they are paying her to manage! Rather than waste your time and hard-earned money at this Whataburger location, try the new Popeye's next door and enjoy a fresh, hot, huge and delicious chicken sandwich for a much better value! I am glad I did!
Atmosphere: 1
Food: 1
Service: 1
Delicious bacon cubes
Atmosphere: 4
Food: 4
Service: 4
The restaurant needed to be cleaner. I understand the kids might be difficult to keep up with but there were flies in there at the time I was there and that wasn’t very reassuring. Staff were great though.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Whataburger, Onion Rings
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