Chick-fil-a always sets the standards of quality, service, and cleanliness I any every town and this location is no exception. This particular visit here me and friend where running a tad bit late to a night of worship at a church in Conroe and stoped by to get the number 2 better known as the Spicy Chicken Sandwich. You need to get this it will change your life!
This place is clean, has fast and accurate service, but most important the service is friendly. I would definitely come here again when in Conroe.
Atmosphere: 5
Food: 5
Service: 5
Leylani Garrido
While ordering ice cream at the counter, my young son was standing behind me holding onto the handrail. He slipped, fell, and hit his head on the floor, resulting in a cut to his eyebrow that began bleeding immediately. The cashier witnessed the incident and clearly saw my son bleeding.
I took my son to the restroom to tend to the wound while he was crying and bleeding. During this time, no employee offered assistance, first aid, wound cleaning supplies, or even checked on his condition.
After returning to the counter, I informed another associate that my son had fallen and that there was blood on the floor. The associate acknowledged this and said someone would come to clean it. I then stood there for approximately 7–10 minutes. No one came to clean the area, and no one asked if my child was okay.
The lack of response, concern, and basic empathy was extremely disappointing. In a situation involving a child injury and visible blood, I would have expected at minimum a welfare check, basic assistance, or managerial involvement. Instead, the response felt cold, dismissive, and negligent.
I hope this feedback is taken seriously so staff can be better trained to respond appropriately and compassionately in emergencies involving customers—especially children.
Atmosphere: 4
Food: 4
Service: 1
Melanie Fernandez
they only put two, four count chick n minis when i asked for 3 meals. and not only that but they gave me 3 fries while i only had two meals .
Food: 2
Esperance Malonga
Always like
Marc Decatur
Great food, pleasant employees, fast service.
Atmosphere: 5
Food: 5
Service: 5
Project SMILE by SaRita
Two mornings in a row and that breakfast biscuit meal was banging! Flaky, buttery, and perfectly balanced with that classic Chick-fil-A flavor. Service? Impeccable. Smiles? Always genuine. Sometimes the simplest mornings become the most memorable when good food and great energy meet.
Atmosphere: 5
Food: 5
Service: 5
Chris Kell
Awesome and consistent ! Excellent staff
Nestor Castillo
I’m a red member with chic fil a, I eat here almost everyday. The girl in the drive thru window 11/8/25 11:40am took one look at my Mexican flag on my rear view mirror & gave me a very nasty look. She didn’t say a word to me even when I told her thank you. I looked back in my mirror & she is all smiles with the next person. Very weird
Atmosphere: 1
Food: 5
Service: 1
Andrew Sanchez
Chick fil a is really going down hill just like many other fast food restaurants.
We placed a breakfast mobile order. When we arrived to the restaurant we were told they didn’t make our food because breakfast was ending?? We placed the order well before the breakfast cut off time and people ahead of us were getting breakfast orders! The breakfast menus were still out in the drive through!
What time the fries were great, but the chicken on the sandwich tasted a little old, second time the fries were called and seemed old in the chicken on the sandwich was good.
Will NEVER go back to this location! I was in the drive thru and scanned my points for a free Cobb salad and a girl by the name of Destiny was the one to take my order she said her device turned off and I would have to pay at the window when I got to the window I told them and they said they could not find my order even though my free salad point was used and gone I proceeded to tell them the girl scanned it and to ask her so she can confirm she scanned it since it was no longer on my app due to being scanned. DESTINY PROCEEDED TO LIE TO THE MANAGER OR WHOEVER HE IS AND STATE SHE NEVER TOOK MY ORDER OR SCANNED MY POINTS. THEY KEPT REFUSING TO GIVE ME MY FOOD EVEN THOUGH THEY TOOK MY POINTS FROM ME AND SHE DROPPED HER IPAD DEVICE ON MY CAR! This is ridiculous I would never ever attend this location again! Because how can you lie and say you never took my order and didn’t scan my points but they were now missing out of my account because she SCANNED IT ! They also gave me brown lettuce in my salad !
Atmosphere: 1
Food: 1
Service: 1
Natalya Lapteva
It was drive through but the guy taking orders were super friendly and patient - looks the shop keeps its employees happy
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Pace
This place is always amazing has a customer and a doordash driver I'm bless to have a great chickfil in my community that cares. Not gonna compare this is my favorite location in 15 mile radius so keep it up. The workers actually awesome and seem to enjoy there job for the most parts
Atmosphere: 5
Food: 5
Service: 5
True_deciple
The early morning crew is rude not just on one occasion but 3 more times I experience rude customers service
Chick-fil-a always sets the standards of quality, service, and cleanliness I any every town and this location is no exception. This particular visit here me and friend where running a tad bit late to a night of worship at a church in Conroe and stoped by to get the number 2 better known as the Spicy Chicken Sandwich. You need to get this it will change your life!
This place is clean, has fast and accurate service, but most important the service is friendly. I would definitely come here again when in Conroe.
Atmosphere: 5
Food: 5
Service: 5
While ordering ice cream at the counter, my young son was standing behind me holding onto the handrail. He slipped, fell, and hit his head on the floor, resulting in a cut to his eyebrow that began bleeding immediately. The cashier witnessed the incident and clearly saw my son bleeding.
I took my son to the restroom to tend to the wound while he was crying and bleeding. During this time, no employee offered assistance, first aid, wound cleaning supplies, or even checked on his condition.
After returning to the counter, I informed another associate that my son had fallen and that there was blood on the floor. The associate acknowledged this and said someone would come to clean it. I then stood there for approximately 7–10 minutes. No one came to clean the area, and no one asked if my child was okay.
The lack of response, concern, and basic empathy was extremely disappointing. In a situation involving a child injury and visible blood, I would have expected at minimum a welfare check, basic assistance, or managerial involvement. Instead, the response felt cold, dismissive, and negligent.
I hope this feedback is taken seriously so staff can be better trained to respond appropriately and compassionately in emergencies involving customers—especially children.
Atmosphere: 4
Food: 4
Service: 1
they only put two, four count chick n minis when i asked for 3 meals. and not only that but they gave me 3 fries while i only had two meals .
Food: 2
Always like
Great food, pleasant employees, fast service.
Atmosphere: 5
Food: 5
Service: 5
Two mornings in a row and that breakfast biscuit meal was banging! Flaky, buttery, and perfectly balanced with that classic Chick-fil-A flavor. Service? Impeccable. Smiles? Always genuine. Sometimes the simplest mornings become the most memorable when good food and great energy meet.
Atmosphere: 5
Food: 5
Service: 5
Awesome and consistent ! Excellent staff
I’m a red member with chic fil a, I eat here almost everyday. The girl in the drive thru window 11/8/25 11:40am took one look at my Mexican flag on my rear view mirror & gave me a very nasty look. She didn’t say a word to me even when I told her thank you. I looked back in my mirror & she is all smiles with the next person. Very weird
Atmosphere: 1
Food: 5
Service: 1
Chick fil a is really going down hill just like many other fast food restaurants.
We placed a breakfast mobile order.
When we arrived to the restaurant we were told they didn’t make our food because breakfast was ending??
We placed the order well before the breakfast cut off time and people ahead of us were getting breakfast orders! The breakfast menus were still out in the drive through!
Sad business Chick fil a!
Atmosphere: 3
Food: 1
Service: 2
Great place, fast and delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What time the fries were great, but the chicken on the sandwich tasted a little old, second time the fries were called and seemed old in the chicken on the sandwich was good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich
Will NEVER go back to this location! I was in the drive thru and scanned my points for a free Cobb salad and a girl by the name of Destiny was the one to take my order she said her device turned off and I would have to pay at the window when I got to the window I told them and they said they could not find my order even though my free salad point was used and gone I proceeded to tell them the girl scanned it and to ask her so she can confirm she scanned it since it was no longer on my app due to being scanned. DESTINY PROCEEDED TO LIE TO THE MANAGER OR WHOEVER HE IS AND STATE SHE NEVER TOOK MY ORDER OR SCANNED MY POINTS. THEY KEPT REFUSING TO GIVE ME MY FOOD EVEN THOUGH THEY TOOK MY POINTS FROM ME AND SHE DROPPED HER IPAD DEVICE ON MY CAR! This is ridiculous I would never ever attend this location again! Because how can you lie and say you never took my order and didn’t scan my points but they were now missing out of my account because she SCANNED IT ! They also gave me brown lettuce in my salad !
Atmosphere: 1
Food: 1
Service: 1
It was drive through but the guy taking orders were super friendly and patient - looks the shop keeps its employees happy
Atmosphere: 5
Food: 5
Service: 5
This place is always amazing has a customer and a doordash driver I'm bless to have a great chickfil in my community that cares. Not gonna compare this is my favorite location in 15 mile radius so keep it up. The workers actually awesome and seem to enjoy there job for the most parts
Atmosphere: 5
Food: 5
Service: 5
The early morning crew is rude not just on one occasion but 3 more times I experience rude customers service
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