The Cinnabons here are often stale because the employees choose their own hours. It’s ridiculous. There’s no consistency at all. Is very poorly ran.
Eunice Romero
I recently downloaded the Cinnabon app and created an account. Upon doing so, I was given a reward for a free 4ct BonBites. I originally came to this location to redeem the T-Mobile Tuesdays offer (free 16oz coffee, but this location does not offer coffee apparently). Before I pressed ‘redeem’ on my Cinnabon app, I asked the employee if they had the BonBites which she said yes. I then pressed redeem and showed the employee the QR code and she looked at me like I had 27 heads and arms. The employee then proceeded to say that she doesn’t know what that is and isn’t aware of the owner allows/permits rewards to be redeemed at this location. So I asked if she could call the owner/manager and the employee said no. Horrible customer service. What’s the point of having an establishment and not being able to perform all services. Garbage.
The Cinnabons here are often stale because the employees choose their own hours. It’s ridiculous. There’s no consistency at all. Is very poorly ran.
I recently downloaded the Cinnabon app and created an account. Upon doing so, I was given a reward for a free 4ct BonBites. I originally came to this location to redeem the T-Mobile Tuesdays offer (free 16oz coffee, but this location does not offer coffee apparently). Before I pressed ‘redeem’ on my Cinnabon app, I asked the employee if they had the BonBites which she said yes. I then pressed redeem and showed the employee the QR code and she looked at me like I had 27 heads and arms. The employee then proceeded to say that she doesn’t know what that is and isn’t aware of the owner allows/permits rewards to be redeemed at this location. So I asked if she could call the owner/manager and the employee said no. Horrible customer service. What’s the point of having an establishment and not being able to perform all services. Garbage.
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