the Mexican lady with the pricings and jail house tattoos at the window was extremely rude cussing me out in her native tongue she wouldn't give me my order I paid for she called her general manager over he wouldn't listen to a word I said and threated to call the cops and take a photo of me, I work in the business and I have never seen workers be so disgusting in my life will not return!!!!!!!!!!!!!!!!!
Service: 1
shay
Had to go back inside because I received a famous bowl with 3 pieces of chicken when it should come with more. I went in to get it fixed Wasn’t rude at all Because i know how it is YET the manager accuse me of eating it and didn’t believe anything I said, and was being rude when it was totally uncalled for??? why would i come inside if i ate it. Then she didn’t believe me because the fork wasn’t in the bag when i said i went through the bowl just to double check. Someone needs some customer service training:)
Atmosphere: 1
Food: 1
Service: 1
Tori Cox
I’d leave a minus 100 if I could. If you value your sanity and digestive tract, go ANYWHERE else. Think of the worst customer service at any fast food restaurant, multiply x10 and this is worse. They’re always out of something. Original ( which the recently changed ) or Krispy or white meat or dark meat or biscuits. And they don’t care. The managers are a joke. They are unwilling to fix a problem eve. When you offer to pay more. They won’t give you the KFC customer service number. You have to go online. When they finally answer, they are in the Philippines. You can’t understand them and they won’t help you. When you get a supervisor, it’s even worse. But what can expect. KFC probably pays them .10 an hour. Do yourself a favor. Go anywhere else. Chik Filet, sonic, McDonalds and even Walmart. You can try another location but if you have a problem your just SOL
Atmosphere: 1
Food: 1
Service: 1
DeLynne Ano
This is the second time we got home and the pot pie isn't in the bag. When my husband called the manager said that it wasn't her fault, someone handed her the bag and she gave it to us. So not only can't you service the customer properly, you can't manage people either. My husband loves KFC but this will be the last time.
Atmosphere: 1
Food: 1
Service: 1
Alexa Secundino
Its a really bad place the store manager is rlly rude he treats his ppl bad and makes them feel not welcome he gives expired chicken there food that suppose to be thrown 5 days before and he still serves it to customers he charges customers extra
Atmosphere: 1
Food: 1
Service: 1
Cesile Yeager
They have nice size pot pies!
Atmosphere: 5
Food: 5
Service: 5
Warren
Rude, snippy and unprofessional staff
Supersim135
Matthew made my visit a great one! He went out of his way to be helpful. I recommend this restaurant to anyone who values excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
John Sweeney
I ordered a pot pie and my wife ordered the 3 piece meal. To their credit, she said the 3 piece chicken was fresh. The balance of the meal was poor at best. The pot pie was primarily comprised of peas. There were a few small potato cubes. The meat was non-existent. The biscuit served with my wife's meal was rock hard. The pot pie meal was to include 2 apple desert items which were omitted. The cost cutting as a chain and location is apparent.
Atmosphere: 1
Food: 2
Service: 1
Surprised Fish
Food: the pot pie is AMAZING. I mean, perfect and almost nostalgic. Mashed potatoes are bland and the chicken tenders are simultaneously extremely salty and literally taste like an ashtray (I am actually worried that cigarette ashes somehow got mixed in the chicken when it was being made, it tasted like it). Drinks: not carbonated enough, rather flat as soon as they gave it to me. Price: too expensive for such bad quality of the chicken. Literally the menu prices at this location are higher than the woodlands fsr. Service: meh. They aren't rude they just kind of give you your food and shut the window. Overall: I will be back, but only for their pot pie which once again was incredibly good, the price was fair too for it
the Mexican lady with the pricings and jail house tattoos at the window was extremely rude cussing me out in her native tongue she wouldn't give me my order I paid for she called her general manager over he wouldn't listen to a word I said and threated to call the cops and take a photo of me, I work in the business and I have never seen workers be so disgusting in my life will not return!!!!!!!!!!!!!!!!!
Service: 1
Had to go back inside because I received a famous bowl with 3 pieces of chicken when it should come with more. I went in to get it fixed Wasn’t rude at all Because i know how it is YET the manager accuse me of eating it and didn’t believe anything I said, and was being rude when it was totally uncalled for??? why would i come inside if i ate it. Then she didn’t believe me because the fork wasn’t in the bag when i said i went through the bowl just to double check. Someone needs some customer service training:)
Atmosphere: 1
Food: 1
Service: 1
I’d leave a minus 100 if I could. If you value your sanity and digestive tract, go ANYWHERE else. Think of the worst customer service at any fast food restaurant, multiply x10 and this is worse.
They’re always out of something. Original ( which the recently changed ) or Krispy or white meat or dark meat or biscuits. And they don’t care. The managers are a joke. They are unwilling to fix a problem eve. When you offer to pay more. They won’t give you the KFC customer service number. You have to go online. When they finally answer, they are in the Philippines. You can’t understand them and they won’t help you. When you get a supervisor, it’s even worse. But what can expect. KFC probably pays them .10 an hour.
Do yourself a favor. Go anywhere else. Chik Filet, sonic, McDonalds and even Walmart.
You can try another location but if you have a problem your just SOL
Atmosphere: 1
Food: 1
Service: 1
This is the second time we got home and the pot pie isn't in the bag. When my husband called the manager said that it wasn't her fault, someone handed her the bag and she gave it to us. So not only can't you service the customer properly, you can't manage people either. My husband loves KFC but this will be the last time.
Atmosphere: 1
Food: 1
Service: 1
Its a really bad place the store manager is rlly rude he treats his ppl bad and makes them feel not welcome he gives expired chicken there food that suppose to be thrown 5 days before and he still serves it to customers he charges customers extra
Atmosphere: 1
Food: 1
Service: 1
They have nice size pot pies!
Atmosphere: 5
Food: 5
Service: 5
Rude, snippy and unprofessional staff
Matthew made my visit a great one! He went out of his way to be helpful. I recommend this restaurant to anyone who values excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
I ordered a pot pie and my wife ordered the 3 piece meal. To their credit, she said the 3 piece chicken was fresh. The balance of the meal was poor at best. The pot pie was primarily comprised of peas. There were a few small potato cubes. The meat was non-existent. The biscuit served with my wife's meal was rock hard. The pot pie meal was to include 2 apple desert items which were omitted. The cost cutting as a chain and location is apparent.
Atmosphere: 1
Food: 2
Service: 1
Food: the pot pie is AMAZING. I mean, perfect and almost nostalgic. Mashed potatoes are bland and the chicken tenders are simultaneously extremely salty and literally taste like an ashtray (I am actually worried that cigarette ashes somehow got mixed in the chicken when it was being made, it tasted like it). Drinks: not carbonated enough, rather flat as soon as they gave it to me. Price: too expensive for such bad quality of the chicken. Literally the menu prices at this location are higher than the woodlands fsr. Service: meh. They aren't rude they just kind of give you your food and shut the window. Overall: I will be back, but only for their pot pie which once again was incredibly good, the price was fair too for it
Restaurantji Recommends
Terrible store management. Always out of something
Employee was very rude. I need to pick up anoder
Food: 5
Service: 1
Great food for the right price
Atmosphere: 5
Food: 5
Service: 5
Absolutely love their Tuesday special 8 pieces of leg and thighs or 8 piece tenders for $10.008
Bad customer service
Atmosphere: 1
Food: 3
Service: 1
Loading...