Not a single employee came to the front from probably 10 minutes. Rang the bell on the door a few times and someone finally emerged from the back. Paid $11 for their “best value” size which is their most expensive, and it’s was barely even a scoop of ice cream. I’d hate to see their small portion size. The two employees couldn’t get to the back fast enough, even before I made it to the exit and they were gone.
Gloria Islas
Clean, organized and ready to serve.
victoria simpson
I went here yesterday to pick up ice cream for my brother’s birthday and had such an incredible experience all because of Miss Betty. She was so kind and went far and beyond for me, even provided me a plastic bag to help me carry all my ice cream I took to go. If I ever pass by Marble Slab I’ll buy ice cream so long as she’s there, even in the winter!
Kylie Rogers
The older woman working tonight was a rockstar! So sweet! We have not had great experiences at this location previously due to rude staff on multiple occasions but she was such a sweetheart and was doing her best to keep up with us and the other people in line! She greeted us with a smile and made us feel welcome ( out of the norm for this location unfortunately ). Management give her a pat on the back!
Jennifer Clepper
Came in tonight at 9:45 to treat my kid w some ice cream. 15 minutes before closing. I was told we couldn't get anything mixed in because the slab was already melting and could only get 1 topping in top. OK that's fine. All the toppings were already put up. Then he puts the topping on top to the point that when my kid tries to eat it they spill all over and off the ice cream... so not only could I not get unlimited mix ins as advertised. But didn't even get to enjoy the 1 topping bc it spilled everywhere. I didn't plan to stay bc I knew they closed soon. Im not that person. But if ur open till 10 ur open till 10. And yes I've worked many years in food service. So I get it. You dont get to clean up and close up shop 20 mins before closing...
Natasha
There was only1 person working. I waited I’m line for 20 minutes without it moving very much and left
Rebel Smith
Extremely disappointed in their flavorless ice cream.
tree stump
Great taste and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Brady Patterson
Great ice cream and always fast and friendly service!!
Went in tonight for national ice cream day. Every ice cream flavor was half way melted. When the scoops were put on the slab, (one scoop at a time back and forth from the ice cream to the slab…) it got all over and did not look like scoops because of how melted it was. The slab was filthy and I got residue of other ice cream on the one I received. Employees were not welcoming, and just lacked in customer service overall. I love marble slab’s ice cream and I’ll always go, just not to this location..
Atmosphere: 2
Food: 5
Service: 2
Nashauna Brooks
Very nice place to get a scoop of creamy ice cream
Atmosphere: 5
Food: 5
Service: 5
Nickey Martin
They were out of vanilla cinnamon ice cream and the sweet lady just added cinnamon to the vanilla ice cream for me. She was so nice. She deserves a raise ?
Atmosphere: 5
Food: 5
Service: 5
Destany Chapman
Neither worker was wearing gloves. One of them was making a banana split with her bare hands after taking cash payments. No hand washing in between. The other girl was leaning INTO the ice cream cooler to scoop the ice cream out. A couple of the tables were dirty. Just overall didn't seem very sanitary.
Deidra Kaye Rector
This place is So great! I got an awesome cookie dough ice-cream cup to which I added Reeses peanut butter cup!!! My husband got a banana split! So yummy!
Not a single employee came to the front from probably 10 minutes. Rang the bell on the door a few times and someone finally emerged from the back. Paid $11 for their “best value” size which is their most expensive, and it’s was barely even a scoop of ice cream. I’d hate to see their small portion size. The two employees couldn’t get to the back fast enough, even before I made it to the exit and they were gone.
Clean, organized and ready to serve.
I went here yesterday to pick up ice cream for my brother’s birthday and had such an incredible experience all because of Miss Betty. She was so kind and went far and beyond for me, even provided me a plastic bag to help me carry all my ice cream I took to go. If I ever pass by Marble Slab I’ll buy ice cream so long as she’s there, even in the winter!
The older woman working tonight was a rockstar! So sweet! We have not had great experiences at this location previously due to rude staff on multiple occasions but she was such a sweetheart and was doing her best to keep up with us and the other people in line! She greeted us with a smile and made us feel welcome ( out of the norm for this location unfortunately ). Management give her a pat on the back!
Came in tonight at 9:45 to treat my kid w some ice cream. 15 minutes before closing. I was told we couldn't get anything mixed in because the slab was already melting and could only get 1 topping in top. OK that's fine. All the toppings were already put up. Then he puts the topping on top to the point that when my kid tries to eat it they spill all over and off the ice cream... so not only could I not get unlimited mix ins as advertised. But didn't even get to enjoy the 1 topping bc it spilled everywhere. I didn't plan to stay bc I knew they closed soon. Im not that person. But if ur open till 10 ur open till 10. And yes I've worked many years in food service. So I get it. You dont get to clean up and close up shop 20 mins before closing...
There was only1 person working. I waited I’m line for 20 minutes without it moving very much and left
Extremely disappointed in their flavorless ice cream.
Great taste and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Great ice cream and always fast and friendly service!!
Atmosphere: 5
Food: 5
Service: 5
Great selection
Food: 5
Recommended dishes: Gelato, Ice Cream Cups, Classic Sundae
Restaurantji Recommends
Went in tonight for national ice cream day. Every ice cream flavor was half way melted. When the scoops were put on the slab, (one scoop at a time back and forth from the ice cream to the slab…) it got all over and did not look like scoops because of how melted it was. The slab was filthy and I got residue of other ice cream on the one I received. Employees were not welcoming, and just lacked in customer service overall. I love marble slab’s ice cream and I’ll always go, just not to this location..
Atmosphere: 2
Food: 5
Service: 2
Very nice place to get a scoop of
creamy ice cream
Atmosphere: 5
Food: 5
Service: 5
They were out of vanilla cinnamon ice cream and the sweet lady just added cinnamon to the vanilla ice cream for me. She was so nice. She deserves a raise ?
Atmosphere: 5
Food: 5
Service: 5
Neither worker was wearing gloves. One of them was making a banana split with her bare hands after taking cash payments. No hand washing in between. The other girl was leaning INTO the ice cream cooler to scoop the ice cream out. A couple of the tables were dirty. Just overall didn't seem very sanitary.
This place is So great! I got an awesome cookie dough ice-cream cup to which I added Reeses peanut butter cup!!! My husband got a banana split! So yummy!
Atmosphere: 5
Food: 5
Service: 5
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