Went in tonight for national ice cream day. Every ice cream flavor was half way melted. When the scoops were put on the slab, (one scoop at a time back and forth from the ice cream to the slab…) it got all over and did not look like scoops because of how melted it was. The slab was filthy and I got residue of other ice cream on the one I received. Employees were not welcoming, and just lacked in customer service overall. I love marble slab’s ice cream and I’ll always go, just not to this location..
Atmosphere: 2
Food: 5
Service: 2
Nashauna Brooks
Very nice place to get a scoop of creamy ice cream
Atmosphere: 5
Food: 5
Service: 5
Nickey Martin
They were out of vanilla cinnamon ice cream and the sweet lady just added cinnamon to the vanilla ice cream for me. She was so nice. She deserves a raise ?
Atmosphere: 5
Food: 5
Service: 5
Destany Chapman
Neither worker was wearing gloves. One of them was making a banana split with her bare hands after taking cash payments. No hand washing in between. The other girl was leaning INTO the ice cream cooler to scoop the ice cream out. A couple of the tables were dirty. Just overall didn't seem very sanitary.
Deidra Kaye Rector
This place is So great! I got an awesome cookie dough ice-cream cup to which I added Reeses peanut butter cup!!! My husband got a banana split! So yummy!
Atmosphere: 5
Food: 5
Service: 5
Dave Lafortune
Dude was in a bad mood watch him yell at some kids then went to hide in the back while we just stood there waiting for service .. we ended up just leaving .. never comming back as this was our first time ever here .
Atmosphere: 1
Food: 1
Service: 1
Joe Lassiter
I'm a big guy, and ice cream can absolutely be my kryptonite. Marble Slab is the legitimate holder of it. Sweet cream and gummy bears almost takes me back - it's my typical, go-to order. This one has the typically great ice cream, but the times I've gone in the staff has never been more than decent, in attitude.
Worst experience I’ve had at ANY shop. Ordered ice cream and 15 minutes later asked for lids… two reasonable, in scope of job description, requests. Was sworn at multiple times, disrespected, and ultimately didn’t even receive the lids. Instead he took phone calls, made excuses, and hid in the back room instead of helping customers who weren’t mean in the slightest. 0/10 recommend to even the biggest ice cream fans. Guy with the mullet needs to be fired yesterday
Atmosphere: 1
Food: 2
Service: 1
David Lafortune
Dude was in a bad mood watch him yell at some kids then went to hide in the back while we just stood there waiting for service .. we ended up just leaving .. never comming back as this was our first time ever here .
Atmosphere: 1
Food: 1
Service: 1
Ritchie Smith
This location is an embarrassment. Irritated and incredibly rude staff, they are either poorly training or genuinely don’t care about providing even mediocre service.
Atmosphere: 1
Food: 1
Service: 1
Anita Sykes
Very tasty ice cream. Pricey but good. Parking is limited.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Ice Cream Cone
Dominique Bini
Unsanitary. Person who worked there was not using gloves and did not see them wash their hands between customers. I asked for a cone and they handled everything barehanded. Also seemed a bit lethargic, very low motivation, and overall “don’t want to be here” kind of vibes from the worker.
Great taste and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Great ice cream and always fast and friendly service!!
Atmosphere: 5
Food: 5
Service: 5
Great selection
Food: 5
Recommended dishes: Gelato, Ice Cream Cups, Classic Sundae
Went in tonight for national ice cream day. Every ice cream flavor was half way melted. When the scoops were put on the slab, (one scoop at a time back and forth from the ice cream to the slab…) it got all over and did not look like scoops because of how melted it was. The slab was filthy and I got residue of other ice cream on the one I received. Employees were not welcoming, and just lacked in customer service overall. I love marble slab’s ice cream and I’ll always go, just not to this location..
Atmosphere: 2
Food: 5
Service: 2
Very nice place to get a scoop of
creamy ice cream
Atmosphere: 5
Food: 5
Service: 5
They were out of vanilla cinnamon ice cream and the sweet lady just added cinnamon to the vanilla ice cream for me. She was so nice. She deserves a raise ?
Atmosphere: 5
Food: 5
Service: 5
Neither worker was wearing gloves. One of them was making a banana split with her bare hands after taking cash payments. No hand washing in between. The other girl was leaning INTO the ice cream cooler to scoop the ice cream out. A couple of the tables were dirty. Just overall didn't seem very sanitary.
This place is So great! I got an awesome cookie dough ice-cream cup to which I added Reeses peanut butter cup!!! My husband got a banana split! So yummy!
Atmosphere: 5
Food: 5
Service: 5
Dude was in a bad mood watch him yell at some kids then went to hide in the back while we just stood there waiting for service .. we ended up just leaving .. never comming back as this was our first time ever here .
Atmosphere: 1
Food: 1
Service: 1
I'm a big guy, and ice cream can absolutely be my kryptonite. Marble Slab is the legitimate holder of it. Sweet cream and gummy bears almost takes me back - it's my typical, go-to order. This one has the typically great ice cream, but the times I've gone in the staff has never been more than decent, in attitude.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Ice Cream Cone
Restaurantji Recommends
Worst experience I’ve had at ANY shop. Ordered ice cream and 15 minutes later asked for lids… two reasonable, in scope of job description, requests. Was sworn at multiple times, disrespected, and ultimately didn’t even receive the lids. Instead he took phone calls, made excuses, and hid in the back room instead of helping customers who weren’t mean in the slightest. 0/10 recommend to even the biggest ice cream fans. Guy with the mullet needs to be fired yesterday
Atmosphere: 1
Food: 2
Service: 1
Dude was in a bad mood watch him yell at some kids then went to hide in the back while we just stood there waiting for service .. we ended up just leaving .. never comming back as this was our first time ever here .
Atmosphere: 1
Food: 1
Service: 1
This location is an embarrassment. Irritated and incredibly rude staff, they are either poorly training or genuinely don’t care about providing even mediocre service.
Atmosphere: 1
Food: 1
Service: 1
Very tasty ice cream. Pricey but good. Parking is limited.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Ice Cream Cone
Unsanitary. Person who worked there was not using gloves and did not see them wash their hands between customers. I asked for a cone and they handled everything barehanded. Also seemed a bit lethargic, very low motivation, and overall “don’t want to be here” kind of vibes from the worker.
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