I've been going here lately with one or two friends and it's just been a good congregation area and coffee place.
Atmosphere: 3
Food: 3
Service: 3
Shelly KB
Consistency matters!
Atmosphere: 5
Food: 5
Service: 5
Melissa Franklin
Always quick and easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Mccafé Caramel Iced Coffee, Sausage, Hash Browns, Mcchicken, Hamburger, Dr Pepper, Double Cheeseburger, World Famous Fries, Chicken Mcnuggets, Egg Mcmuffin, Hot Fudge Sundae
Lolo Daniel
I have had nothing but the WORST interactions and customer service from this location. The employees are HIGHLY unprofessional and rude simply for what seems like that they are just not happy with their place of employment or their life in general. The cashier working the drive thru taking orders tonight wearing a black Puma hoodie was one of the most unpleasant employees I’ve EVER dealt with. Cut me off mid sentence, then hands me the wrong drink then with an attitude tells me “hand me that drink back, that’s not your drink”. Absolute MISERABLE of a human being that doesn’t deserve a single dollar of whatever her wage is per hour. I usually take into consideration that people have bad days, but this experience was SO bad that there was no way I wouldn’t leave a review. She wasn’t in uniform and wasn’t wearing a name tag otherwise, I’d happily drop her name.
Atmosphere: 1
Food: 1
Service: 1
Ariana Vazquez
The worst place everytime I’ve gone theyve messed up my order and all of the employees have serious attitude problems
Preston Norton
Ordered a large caramel frappe for my mother in law, the guy who took our order turned it into mocha frappe, then disappeared from the order window so I couldn't correct him. When I paid for it, I told him about the error, and he told me to pull up to the next window and they would fix it. The lady at that window told us to pull up to the NEXT window so she could remake it. We waited at that window for 20 minutes before my wife finally went inside and they gave her a carmel frappe that had already melted. If there was a trolley problem with this McDonalds on one set of tracks and nothing on the other, I would let the trolley run over McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Hayley Wallace
Not the best but it could be worse
Atmosphere: 4
Food: 3
Service: 1
Destawny Nelson
I was in the drive through and asked to pull around the building. I waited for 15 minutes before I went inside and they acted like they didnt know what I was talking about. I got my order finally after arguing with someone at the front for a minute. Absolutely awful.
Atmosphere: 1
Food: 3
Service: 1
Kirk Hirsch
There ice cream machine never works in Katy or here in Conroe haven't been able to get mc flurry or frappe they need to either upgrade machines or stop offering ice cream products sitting in line to be disappointed is getting old
Atmosphere: 2
Food: 3
Service: 2
Jesse Stroble
I've been using the mobile app at this mcdonald's. For the past month, and every time I come through here, they forget to put something in my bag or after ordering it ten minutes, early still have to wait another ten minutes to get my food. Service is horrible
The old guy at the drive thru window at 430pm on wensday October 29th tried to give me wroung order then an incomplete order I was being nice about it and he was just rude the whole time he seem stress and in a rush which I understand drive thru times is a basic way yall get judge by district manger but I wonder how many messs up or incomplete orders yall get by having stress workers or rushing to complete. Hope guy has a better day just breath it's gonna be ok
Atmosphere: 5
Food: 5
Service: 1
Fred Bostepman
Ordered a Simple order at the DriveThru. 2 hamburgers, 2 McChickens, 20 Nuggets and a Basket of Fries.
Got the please pull to Spot #3 and well bring it right out......18 minutes later I walk inside. Oh we're sorry, We FORGOT Your Order.
How about I'm not moving next time till I have my Food!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
Virginia Green
Placed my order via app; 1 chicken sandwich, extra mayo, add pickle; takes 10 minutes to get to speaker, no apology for the wait, another 7 minutes to get to 1st window; again no apology for the wait; 4 more minutes to get my sandwich; I had to tell them what my order was; no apology again; my sandwich was 1/2 wrapped, mayo was a global on one spot of sandwich and it had 1 pickle; they sure took the fast out of fast food this evening.
I've been going here lately with one or two friends and it's just been a good congregation area and coffee place.
Atmosphere: 3
Food: 3
Service: 3
Consistency matters!
Atmosphere: 5
Food: 5
Service: 5
Always quick and easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Mccafé Caramel Iced Coffee, Sausage, Hash Browns, Mcchicken, Hamburger, Dr Pepper, Double Cheeseburger, World Famous Fries, Chicken Mcnuggets, Egg Mcmuffin, Hot Fudge Sundae
I have had nothing but the WORST interactions and customer service from this location. The employees are HIGHLY unprofessional and rude simply for what seems like that they are just not happy with their place of employment or their life in general. The cashier working the drive thru taking orders tonight wearing a black Puma hoodie was one of the most unpleasant employees I’ve EVER dealt with. Cut me off mid sentence, then hands me the wrong drink then with an attitude tells me “hand me that drink back, that’s not your drink”. Absolute MISERABLE of a human being that doesn’t deserve a single dollar of whatever her wage is per hour. I usually take into consideration that people have bad days, but this experience was SO bad that there was no way I wouldn’t leave a review. She wasn’t in uniform and wasn’t wearing a name tag otherwise, I’d happily drop her name.
Atmosphere: 1
Food: 1
Service: 1
The worst place everytime I’ve gone theyve messed up my order and all of the employees have serious attitude problems
Ordered a large caramel frappe for my mother in law, the guy who took our order turned it into mocha frappe, then disappeared from the order window so I couldn't correct him. When I paid for it, I told him about the error, and he told me to pull up to the next window and they would fix it. The lady at that window told us to pull up to the NEXT window so she could remake it. We waited at that window for 20 minutes before my wife finally went inside and they gave her a carmel frappe that had already melted. If there was a trolley problem with this McDonalds on one set of tracks and nothing on the other, I would let the trolley run over McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Not the best but it could be worse
Atmosphere: 4
Food: 3
Service: 1
I was in the drive through and asked to pull around the building. I waited for 15 minutes before I went inside and they acted like they didnt know what I was talking about. I got my order finally after arguing with someone at the front for a minute. Absolutely awful.
Atmosphere: 1
Food: 3
Service: 1
There ice cream machine never works in Katy or here in Conroe haven't been able to get mc flurry or frappe they need to either upgrade machines or stop offering ice cream products sitting in line to be disappointed is getting old
Atmosphere: 2
Food: 3
Service: 2
I've been using the mobile app at this mcdonald's. For the past month, and every time I come through here, they forget to put something in my bag or after ordering it ten minutes, early still have to wait another ten minutes to get my food. Service is horrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast food was fresh and hot
Atmosphere: 3
Food: 4
Service: 4
Its McDonald's. Enough said.
Atmosphere: 2
Food: 2
Service: 2
The old guy at the drive thru window at 430pm on wensday October 29th tried to give me wroung order then an incomplete order I was being nice about it and he was just rude the whole time he seem stress and in a rush which I understand drive thru times is a basic way yall get judge by district manger but I wonder how many messs up or incomplete orders yall get by having stress workers or rushing to complete. Hope guy has a better day just breath it's gonna be ok
Atmosphere: 5
Food: 5
Service: 1
Ordered a Simple order at the DriveThru.
2 hamburgers, 2 McChickens, 20 Nuggets and a Basket of Fries.
Got the please pull to Spot #3 and well bring it right out......18 minutes later I walk inside. Oh we're sorry, We FORGOT Your Order.
How about I'm not moving next time till I have my Food!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
Placed my order via app; 1 chicken sandwich, extra mayo, add pickle; takes 10 minutes to get to speaker, no apology for the wait, another 7 minutes to get to 1st window; again no apology for the wait; 4 more minutes to get my sandwich; I had to tell them what my order was; no apology again; my sandwich was 1/2 wrapped, mayo was a global on one spot of sandwich and it had 1 pickle; they sure took the fast out of fast food this evening.
Atmosphere: 1
Food: 2
Service: 1
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