McDonald's
316 S Loop 336 W, Conroe
(936) 494-2983
Recent Reviews
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Always closed for technical issues
Atmosphere: 1
Service: 1
Customer service specially in the drive through is horrendous Some of those guys very blunt and act like they’re doing us a favor, god forbid if you happen to ask them a question
Atmosphere: 1
Food: 2
Service: 1
They keep the place clean but it’s McDonald’s.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, McDonald's Big Mac
Just left here on 2/11/2025 at 9:40 pm my large sweet tea is mostly water and has no flavor.
Atmosphere: 1
Food: 1
Service: 1
I ordered on my app and received a message that my food was ready while driving there. When I arrived, the drive-through line was really backed up. I decided to go inside to get my food because I had already received a text that it was ready. I went inside and told the cashier that I ordered for a drive-thru order and already received a text that it was ready, but the drive-thru line was really long. I just want to pick up my order inside. He told me that I had to go to the drive-thru. He then argued with me on this. I then asked to speak to a manager, and he walked away. Finally, a woman walked out. She did not know what was going on or what to do. The customer service here is a ZERO! I had to get back into my car and go thru the drive thru. Then the people in the drive thru had lost my order. I will never go to this McDonald's again. I will never go here when my kids want to go there. We will always go somewhere else. I know this is not going to do anything for this place, but the fact that the cashier was arguing with me and the manager had no clue what was going on, and did nothing.
Do yourself a favor and skip this location. The service is terrible.
Service: 1
They were all rude at the window ignoring every question
Atmosphere: 1
Food: 1
Service: 1
Usually quick and fresh food. Be careful if you order coffee after 9am it may not be fresh. I've had coffee ground in the bottom the last 3 times. Staff speaks Spanish, with veri little English.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Sausage Biscuit
Terrible service
Atmosphere: 1
Food: 1
Service: 1
stupid workers i had to walk in 3 different times and kept messing it up
Atmosphere: 1
Food: 1
Service: 1
The wait was so long with no good reason
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Restaurantji Recommends
Google Maps took me to McDonald's instead of Popeye's. I pulled up to Popeye's anyway, got my food rather quickly and it was flipping delicious! GO TO POPEYE'S!
Get orders wrong
Atmosphere: 2
Food: 1
Service: 1
Worst service ever. Didn't learn my lesson the first time. Wouldn't recommend this location.
Atmosphere: 2
Food: 4
Service: 1
They FAILED ...placed order with the electronic cash register...FAIL... after 25 min of not getting our food... went up to the front to wait for a person to help us....the receipt did not print out in back for them to get us our order. they reprinted it and 10 min later.... finally got the 3 happy meals and my lunch.minus a water...I am not impressed. no one was even sorry. Customer Service is not an option at this restaurant.
Vegetarian options: no customer service.
Kid-friendliness: None
Wheelchair accessibility: yes
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Mcchicken, Cheeseburger, French Fries
I wish i could give yall 0 stars! Have the nerve to never get orders right but never answer the phone! YALL ARE THE
Atmosphere: 1
Food: 1
Service: 1
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