After we got our order ticket #0046 we noticed that our Order was wrong. My two My Hut Box orders was supposed to be the same on each but wasn't. Only 1 was correct but mine wasn't. My Box Ck Bacon Ranch was not a My Hut Box as their were no Boneless Ribs in the Box. I also had a side order of the Boneless Ribs which was ordered separately and wasn't with the order either. All the Boneless Ribs on the one correct order were bad and my Pizza Melts were very hard and unacceptable. Please correct and resend my order as we didn't have any single order of the Boneless Ribs. So very disappointed 😞 and need it corrected. We're Homeless with very little money and needed what I ordered to have extra food for another day for the two of us to have extra food. Can you help us???
Food: 1
Service: 2
Recommended dishes: Cinnabon Mini Rolls
Sedrick Bradford
I ordered a pizza, at 10:56 last night..the pizza never came
Food: 1
Service: 1
Virginia Edwards
Said that they no longer deliver that they use Door Dash. Left the pizza on the porch in front of the door. Never knocked or rang the bell. It doesn't say that they no longer deliver on the website. It was 1 hour and a half before we looked and it said it had been delivered.
Tonya Taylor
I recently spent $189 on pizza and wings from this location to treat my coworkers and me. Unfortunately, the entire experience—from placing the order to receiving the food—was disappointing.
First, I attempted to order online multiple times, but the app kept glitching, forcing me to place the order over the phone. The customer service I received was poor; the representative was short with me, rushed me through the process, and was dismissive of my questions. When I inquired about using coupons or deals, she refused to honor them because the order was placed by phone.
When I picked up the food, I was even more disappointed. The pizzas were burnt and lacked toppings, even though I ordered premium options like Meat Lovers and Supremes. Given the high price, I expected much better quality. To top it off, the staff asked if I wanted to tip the cook, which felt inappropriate considering the circumstances.
This experience was unacceptable. I recommend avoiding this location. For better service and quality, consider visiting the location on the north end or ordering from another chain like Papa John’s.
*And the only reason I don’t have pictures is bc I work in a place where phones allowed.*.
Atmosphere: 2
Food: 1
Service: 1
jerry morales
Vegetarian options: They make it your way
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cheese Pizza
Vaughn Morgan
I just went in and stood in the front for over five minutes. No one came to the front to tell me if my order is ready or if it’s still in the oven. This is the second time they did this. I’m sure they’re gonna be calling in the next hour, asking if I’m picking up my order.
Atmosphere: 1
Food: 1
Service: 1
Sundra Deleon
Staff at this location were childish and very unprofessional. Playing in the back of the store while cleaning up and still handling our food was just absurd.
Atmosphere: 1
Food: 3
Service: 1
Mikki Sparks
Great Customer Service Even 7 mins before closing ! ??
Took care of us and the nicest staff out there can’t complain
Atmosphere: 5
Food: 5
Service: 5
Tommie Dennis
I was having problems with there online website . I had to place the order twice , causing me to forget light sauce on the pizza , and my wife didnt eat it , and the wings tasted freeze brunt !
I didn’t have to repeat my self once the workers care about what you have to say . Besides that the pizza is great love it keep it up?
Atmosphere: 5
Food: 5
Service: 5
thomas stout
Save yourself absolutely the most unprofessional place really it sounds like they’re having a Friday night high school party. There cannot take an order will lose an order and then when they answer really it sounds like Friday night frat House going on save yourself owner. You need to really go there and do some random testing because somethings gotta be going on Never again when I call and here I thought that I will give them a chance close it down.
Atmosphere: 1
Food: 1
Service: 1
Albert Threat Jr.
Favorite Pizza Hut in area, and always quality pizza served . Special thanks to Management Mr. Jarred or Jarret my apologies ? but he’s always displayed great customer service and great cook
After we got our order ticket #0046 we noticed that our Order was wrong. My two My Hut Box orders was supposed to be the same on each but wasn't. Only 1 was correct but mine wasn't. My Box Ck Bacon Ranch was not a My Hut Box as their were no Boneless Ribs in the Box. I also had a side order of the Boneless Ribs which was ordered separately and wasn't with the order either. All the Boneless Ribs on the one correct order were bad and my Pizza Melts were very hard and unacceptable.
Please correct and resend my order as we didn't have any single order of the Boneless Ribs. So very disappointed 😞 and need it corrected.
We're Homeless with very little money and needed what I ordered to have extra food for another day for the two of us to have extra food.
Can you help us???
Food: 1
Service: 2
Recommended dishes: Cinnabon Mini Rolls
I ordered a pizza, at 10:56 last night..the pizza never came
Food: 1
Service: 1
Said that they no longer deliver that they use Door Dash. Left the pizza on the porch in front of the door. Never knocked or rang the bell. It doesn't say that they no longer deliver on the website. It was 1 hour and a half before we looked and it said it had been delivered.
I recently spent $189 on pizza and wings from this location to treat my coworkers and me. Unfortunately, the entire experience—from placing the order to receiving the food—was disappointing.
First, I attempted to order online multiple times, but the app kept glitching, forcing me to place the order over the phone. The customer service I received was poor; the representative was short with me, rushed me through the process, and was dismissive of my questions. When I inquired about using coupons or deals, she refused to honor them because the order was placed by phone.
When I picked up the food, I was even more disappointed. The pizzas were burnt and lacked toppings, even though I ordered premium options like Meat Lovers and Supremes. Given the high price, I expected much better quality. To top it off, the staff asked if I wanted to tip the cook, which felt inappropriate considering the circumstances.
This experience was unacceptable. I recommend avoiding this location. For better service and quality, consider visiting the location on the north end or ordering from another chain like Papa John’s.
*And the only reason I don’t have pictures is bc I work in a place where phones allowed.*.
Atmosphere: 2
Food: 1
Service: 1
Vegetarian options: They make it your way
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cheese Pizza
I just went in and stood in the front for over five minutes. No one came to the front to tell me if my order is ready or if it’s still in the oven. This is the second time they did this. I’m sure they’re gonna be calling in the next hour, asking if I’m picking up my order.
Atmosphere: 1
Food: 1
Service: 1
Staff at this location were childish and very unprofessional. Playing in the back of the store while cleaning up and still handling our food was just absurd.
Atmosphere: 1
Food: 3
Service: 1
Great Customer Service Even 7 mins before closing ! ??
Atmosphere: 5
Food: 5
Service: 5
Great taste
The best Pizza Hut I have ever order from!
Food: 5
Service: 5
Restaurantji Recommends
Took care of us and the nicest staff out there can’t complain
Atmosphere: 5
Food: 5
Service: 5
I was having problems with there online website . I had to place the order twice , causing me to forget light sauce on the pizza , and my wife didnt eat it , and the wings tasted freeze brunt !
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza Slice
I didn’t have to repeat my self once the workers care about what you have to say .
Besides that the pizza is great love it keep it up?
Atmosphere: 5
Food: 5
Service: 5
Save yourself absolutely the most unprofessional place really it sounds like they’re having a Friday night high school party. There cannot take an order will lose an order and then when they answer really it sounds like Friday night frat House going on save yourself owner. You need to really go there and do some random testing because somethings gotta be going on Never again when I call and here I thought that I will give them a chance close it down.
Atmosphere: 1
Food: 1
Service: 1
Favorite Pizza Hut in area, and always quality pizza served . Special thanks to Management Mr. Jarred or Jarret my apologies ? but he’s always displayed great customer service and great cook
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
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