An And Kiah are wonderful Made me my new favorite smoothie island Impact!!
Atmosphere: 5
Food: 5
Service: 5
melanie solis
Very kind when I pulled in to the drive thru and when handing my order! Acai bowl was very delicious and so are the chocolate covered almonds! Thanks for such an amazing service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Cocoa Haze
Tanisha T
The store manager and assistant manager Alexandria provided outstanding customer service on today. Smoothie was made with perfection. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Pedro Hernandez
Great place to grab a quick drink to cool off or snack
Atmosphere: 5
Food: 5
Service: 5
Kora
I have been to this location on multiple occasions and have been very pleased with the service. I have had Sebastian serve me many times, and he never disappoints. Always kind, welcoming, and pleasant to be around. Today I had Lynette and she was so lovely. They both were excellent and some of my favorite workers I have met.
Atmosphere: 5
Food: 5
Service: 5
Isha Lanae McNeely
I agree with the others on here about the service being on the decline. Not all of the workers but a handful of them are rude, purposely leave out the extra boosters I pay for and the taste is never consistent. It’s hit or miss even though I order the same smoothie every time for over a year. Today was not different, same smoothie and was tasteless and watery.
Atmosphere: 1
Food: 1
Service: 1
Ladie Lavish
I love going to Smoothie King! The smoothies are always fresh and taste amazing, but what really makes the experience great is the customer service. Everyone is super friendly and welcoming, and they get your order out quickly even when it’s busy.
I especially want to mention Janae she was so kind and helpful. She made sure my smoothie was exactly how I wanted it and did it all with a smile. Little things like that make you want to keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Ean Klausman
I’m not usually the person to leave reviews especially bad ones, but this visit deserves one. I’ve been to this location many times over the past couple of years, and the service and quality have been on a steady decline. This visit was the worst by far.
There were only two cars in the drive-thru (including mine) and three employees working, yet it still took over 10 minutes to get my drink. When I paid and received it, there was zero greeting, no “thank you,” no basic courtesy, just awkward silence. I took a sip and immediately knew something was off. I asked if it was made correctly, and the cashier insisted it was, this is the only drink I get from here and I’ve ordered this exact drink here for years and it was definitely not right.
There had already been attitude during ordering, and the tension was so obvious that I decided not to push the issue. I told her, “It’s okay, I don’t really have the time to redo it,” and began rolling up my window. That’s when she shut the window, mocked me to her coworkers, and they all laughed loud enough for me to hear “How are you gonna complain and then say you don’t have time?”
It’s a $12 drink. It should be made right the first time. Maybe if the focus was on customers instead of mocking them and joking around on the clock, the quality wouldn’t be this bad. This wasn’t just bad service, it was unprofessional and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Gaby Dominguez
The Pineapple Surf smoothie was made perfectly!
Angela J
Entered the drive thru and was waiting for longer than 5 minutes. The person never said they were ready for my order; I had to ask and then she was trying to rush me in the order and had an attitude. Asked for napkins and I was given wet napkins. I never have to visit this location again. They all need to work on their customer service.
The gut health smoothie was amazing. I really loved it and would love to come back here again!
Atmosphere: 5
Food: 5
Service: 5
Ecram Abde
It’s always a positive experience at this location. Extremely friendly staff who are patient and very quick at making my insanely complicated order! Thank you for being an asset to our neighborhood!!!
Atmosphere: 5
Food: 5
Service: 5
Andrew Frame
In the drive thru thinking of what to get, a line starting gathering behind me. Being pressured by the traffic, I asked the employee to surprise me and I like PB, Chocolate, berries, and I pulled to the window. The employees name was Summer and I got a Peanut Power +. So good. I get one everytime I go now.
Atmosphere: 5
Food: 5
Service: 5
K G
Order a $14 Smoothie bowl on the app. Get a call saying they are out of the product and have to refund me. Did not accommodate for their mistake and I was told they could not give me a smoothie instead and I have to wait up to 5 business days to get MY money back! Inconvenienced on my lunch break! Will not use this location again
Christina
Literally, YUm! The best smoothie king location I’ve ever been to! Service was super kind, and the smoothie was delicious and made to perfection.
I was starving and this was a perfect nutritious choice to support my body!
An And Kiah are wonderful
Made me my new favorite smoothie island Impact!!
Atmosphere: 5
Food: 5
Service: 5
Very kind when I pulled in to the drive thru and when handing my order! Acai bowl was very delicious and so are the chocolate covered almonds! Thanks for such an amazing service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Cocoa Haze
The store manager and assistant manager Alexandria provided outstanding customer service on today. Smoothie was made with perfection. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great place to grab a quick drink to cool off or snack
Atmosphere: 5
Food: 5
Service: 5
I have been to this location on multiple occasions and have been very pleased with the service. I have had Sebastian serve me many times, and he never disappoints. Always kind, welcoming, and pleasant to be around. Today I had Lynette and she was so lovely. They both were excellent and some of my favorite workers I have met.
Atmosphere: 5
Food: 5
Service: 5
I agree with the others on here about the service being on the decline. Not all of the workers but a handful of them are rude, purposely leave out the extra boosters I pay for and the taste is never consistent. It’s hit or miss even though I order the same smoothie every time for over a year. Today was not different, same smoothie and was tasteless and watery.
Atmosphere: 1
Food: 1
Service: 1
I love going to Smoothie King! The smoothies are always fresh and taste amazing, but what really makes the experience great is the customer service. Everyone is super friendly and welcoming, and they get your order out quickly even when it’s busy.
I especially want to mention Janae she was so kind and helpful. She made sure my smoothie was exactly how I wanted it and did it all with a smile. Little things like that make you want to keep coming back.
Atmosphere: 5
Food: 5
Service: 5
I’m not usually the person to leave reviews especially bad ones, but this visit deserves one. I’ve been to this location many times over the past couple of years, and the service and quality have been on a steady decline. This visit was the worst by far.
There were only two cars in the drive-thru (including mine) and three employees working, yet it still took over 10 minutes to get my drink. When I paid and received it, there was zero greeting, no “thank you,” no basic courtesy, just awkward silence. I took a sip and immediately knew something was off. I asked if it was made correctly, and the cashier insisted it was, this is the only drink I get from here and I’ve ordered this exact drink here for years and it was definitely not right.
There had already been attitude during ordering, and the tension was so obvious that I decided not to push the issue. I told her, “It’s okay, I don’t really have the time to redo it,” and began rolling up my window. That’s when she shut the window, mocked me to her coworkers, and they all laughed loud enough for me to hear “How are you gonna complain and then say you don’t have time?”
It’s a $12 drink. It should be made right the first time. Maybe if the focus was on customers instead of mocking them and joking around on the clock, the quality wouldn’t be this bad. This wasn’t just bad service, it was unprofessional and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
The Pineapple Surf smoothie was made perfectly!
Entered the drive thru and was waiting for longer than 5 minutes. The person never said they were ready for my order; I had to ask and then she was trying to rush me in the order and had an attitude. Asked for napkins and I was given wet napkins. I never have to visit this location again. They all need to work on their customer service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The gut health smoothie was amazing. I really loved it and would love to come back here again!
Atmosphere: 5
Food: 5
Service: 5
It’s always a positive experience at this location. Extremely friendly staff who are patient and very quick at making my insanely complicated order! Thank you for being an asset to our neighborhood!!!
Atmosphere: 5
Food: 5
Service: 5
In the drive thru thinking of what to get, a line starting gathering behind me. Being pressured by the traffic, I asked the employee to surprise me and I like PB, Chocolate, berries, and I pulled to the window. The employees name was Summer and I got a Peanut Power +. So good. I get one everytime I go now.
Atmosphere: 5
Food: 5
Service: 5
Order a $14 Smoothie bowl on the app. Get a call saying they are out of the product and have to refund me. Did not accommodate for their mistake and I was told they could not give me a smoothie instead and I have to wait up to 5 business days to get MY money back! Inconvenienced on my lunch break! Will not use this location again
Literally, YUm! The best smoothie king location I’ve ever been to! Service was super kind, and the smoothie was delicious and made to perfection.
I was starving and this was a perfect nutritious choice to support my body!
Atmosphere: 5
Food: 5
Service: 5
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