Go here a few times a month. Great drinks and friendly staff. Everyone we dealt with had a great attitude and are working EXTREMELY fast! Theybwere very busy, but they were on top of their game. Great job..
Atmosphere: 5
Food: 5
Service: 5
Jay bush
This place is inconsistent as you can imagine. My Drink tastes different EVERY day. Today I ordered what I always order. Trenta, Iced Green Tea with 5 pumps of Honey with Extra Ice and a Double Smoked Bacon Sandwich. They put Lemonade in my drink today, Ugh and FORGOT to give my wife the Sandwich although the sticker on the cup states 2 items. I know it's tough to find good help but OMG, TRAIN your PEOPLE please. If I had other choices I would go. 7 Brews is opening up a 1/4 mile away folks. Choices!!!! So today I spent $11 and got NOTHING of what I ordered off of my Mobile App through the Drive-Thru
Atmosphere: 4
Food: 2
Service: 2
Antonio Sosa
Went to try something new when the employee Eric helped me and my girlfriend choose from the new fraps (by the way the brown sugar one is amazing ) he was patient , helpful , and made sure we liked our drinks . :)
Atmosphere: 5
Food: 5
Service: 5
Ashley Callaway
It's not hard to follow simple directions
Atmosphere: 3
Food: 2
Service: 1
Walt Amatic
Went by there today and discovered they have no consideration nor patience with the hearing impaired. A little sensitivity training in this area would go a long way towards customer relations. Otherwise, my drink was perfect. I will go back due to the convenience of location as well as the quality their products.
Atmosphere: 4
Food: 5
Service: 1
Andrew DeSimone
Great service always have my coffee order ready.
Atmosphere: 4
Food: 4
Service: 4
Melvin Bruns
Drinks always correct, service is top tier and selection is the best. Best location and not far from the haus.
Atmosphere: 5
Food: 5
Service: 5
Debbie Magnani
I have never waited longer at a Starbucks location. Even if there is only one car in front of me, the wait time is at least 7 to 10 minutes. I have waited in line for 20 minutes at this location with only three cars in front of me. I love Starbucks,,,and most locations regardless of how busy they are are very good at a turnaround times. This location does not seem to be able to get it down and I’m not really sure why?
Service: 1
Rachel Precichi
I have been ordering from here for a very long time. Everyone is so nice anf understanding !
Atmosphere: 5
Service: 5
Athena Janey Marie
I enjoy drinking my favorites inside. It’s very neat, clean especially the staff. They are so nice!
very hateful because they don't know how to ring up what I want. There's only one person in there that can do it correctly and for some reason. All of the other ones cannot pull it off, and then they get mad
Atmosphere: 2
Food: 1
Service: 1
betty burton
I love their egg bites, and I tried their new “potato bite”. Did not like it at all. I won’t order it again. I’ll go back to egg bites.
Atmosphere: 5
Food: 3
Service: 5
Erich Jozwiak
Staff is on top of everything here.
Atmosphere: 5
Food: 5
Service: 5
Shaundelyn Mamou
Best customer service ever, that's why I always come back!!!
Atmosphere: 5
Food: 5
Service: 5
Thomas Fields
When to the location at 242 and Harper’s terrace, this is the 3rd time we’ve been to this location. Wanted to give it at least 3 shots before writing a review. We frequent Starbucks, always get the bags of coffee from a Starbucks store and a drink while we are there. This location over the 3 visits has been the same. Terrible customer service, rude employees and rushed out the door coffee. The refill I got was stone cold and I was told that Starbucks doesn’t do refills which was new to me as I have gotten a refill every weekend for the past 2 yeas. I have been asked to scan the app for the free refill but never talked to like I was an idiot. The barista said “oh, we do refills now!” I said unless something has changed I believe so. I also was charged for 2 bags of coffee instead of one and when I questioned the cost the barista said he didn’t know why it was double and proceeded to charge it anyway. When I then asked for the receipt he walked away. Another employee had to come by and void the transaction and the correctly ring me up. Barista 2 also informed me that they do not do refills. Smh, This was the last time going to this location. I have never had a bad experience at a Starbucks and thought the first time it was a fluke. Do yourself a favor and drive a mile or so down the road to the another Starbucks for a much better experience.
Go here a few times a month. Great drinks and friendly staff. Everyone we dealt with had a great attitude and are working EXTREMELY fast! Theybwere very busy, but they were on top of their game. Great job..
Atmosphere: 5
Food: 5
Service: 5
This place is inconsistent as you can imagine. My Drink tastes different EVERY day. Today I ordered what I always order. Trenta, Iced Green Tea with 5 pumps of Honey with Extra Ice and a Double Smoked Bacon Sandwich. They put Lemonade in my drink today, Ugh and FORGOT to give my wife the Sandwich although the sticker on the cup states 2 items. I know it's tough to find good help but OMG, TRAIN your PEOPLE please. If I had other choices I would go. 7 Brews is opening up a 1/4 mile away folks. Choices!!!! So today I spent $11 and got NOTHING of what I ordered off of my Mobile App through the Drive-Thru
Atmosphere: 4
Food: 2
Service: 2
Went to try something new when the employee Eric helped me and my girlfriend choose from the new fraps (by the way the brown sugar one is amazing ) he was patient , helpful , and made sure we liked our drinks . :)
Atmosphere: 5
Food: 5
Service: 5
It's not hard to follow simple directions
Atmosphere: 3
Food: 2
Service: 1
Went by there today and discovered they have no consideration nor patience with the hearing impaired. A little sensitivity training in this area would go a long way towards customer relations. Otherwise, my drink was perfect. I will go back due to the convenience of location as well as the quality their products.
Atmosphere: 4
Food: 5
Service: 1
Great service always have my coffee order ready.
Atmosphere: 4
Food: 4
Service: 4
Drinks always correct, service is top tier and selection is the best. Best location and not far from the haus.
Atmosphere: 5
Food: 5
Service: 5
I have never waited longer at a Starbucks location. Even if there is only one car in front of me, the wait time is at least 7 to 10 minutes. I have waited in line for 20 minutes at this location with only three cars in front of me. I love Starbucks,,,and most locations regardless of how busy they are are very good at a turnaround times. This location does not seem to be able to get it down and I’m not really sure why?
Service: 1
I have been ordering from here for a very long time. Everyone is so nice anf understanding !
Atmosphere: 5
Service: 5
I enjoy drinking my favorites inside. It’s very neat, clean especially the staff. They are so nice!
Restaurantji Recommends
very hateful because they don't know how to ring up what I want. There's only one person in there that can do it correctly and for some reason. All of the other ones cannot pull it off, and then they get mad
Atmosphere: 2
Food: 1
Service: 1
I love their egg bites, and I tried their new “potato bite”. Did not like it at all. I won’t order it again. I’ll go back to egg bites.
Atmosphere: 5
Food: 3
Service: 5
Staff is on top of everything here.
Atmosphere: 5
Food: 5
Service: 5
Best customer service ever, that's why I always come back!!!
Atmosphere: 5
Food: 5
Service: 5
When to the location at 242 and Harper’s terrace, this is the 3rd time we’ve been to this location. Wanted to give it at least 3 shots before writing a review. We frequent Starbucks, always get the bags of coffee from a Starbucks store and a drink while we are there. This location over the 3 visits has been the same. Terrible customer service, rude employees and rushed out the door coffee. The refill I got was stone cold and I was told that Starbucks doesn’t do refills which was new to me as I have gotten a refill every weekend for the past 2 yeas. I have been asked to scan the app for the free refill but never talked to like I was an idiot. The barista said “oh, we do refills now!” I said unless something has changed I believe so. I also was charged for 2 bags of coffee instead of one and when I questioned the cost the barista said he didn’t know why it was double and proceeded to charge it anyway. When I then asked for the receipt he walked away. Another employee had to come by and void the transaction and the correctly ring me up. Barista 2 also informed me that they do not do refills. Smh, This was the last time going to this location. I have never had a bad experience at a Starbucks and thought the first time it was a fluke. Do yourself a favor and drive a mile or so down the road to the another Starbucks for a much better experience.
Atmosphere: 2
Service: 1
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