I had the most disappointing experience at this Subway. As a customer I chose that location because I feel that it's normally good there. But everything turned out to be a bad experience at that location. I got a footlong chicken teriyaki with just the chicken and the bread. And then I got a turkey sandwich with American cheese. He asked me if I would like them toasted and I said yes. The sandwiches are cold. Also I accidentally put a tip thinking that I was putting in my PIN code for my debit card. It was almost $20. I was not trying to use that for a tip because I needed that for my heart medication. I asked the gentleman if there's anything he can do about it and he said no. After I told him that I needed it for gas and my heart medication he still said there was nothing he can do. That remainder of the money was supposed to go for an important prescription that I needed today. And now I can't take it out and I am devastated. I will never go back to this location I have nothing good to say about this location and Subway 100% lost to customer I still have my receipt with the time the date and the server's information. I'm so disappointed and upset because I cannot take out my heart medication today
Atmosphere: 1
Food: 1
Service: 1
Jeremy Mccrorey
I came in at 9:20 1/19/26. Great job guys it was amazing
Atmosphere: 5
Food: 5
Service: 5
Rafael Perales
Fast service
Debra Lopez
One time they forgot the meat but still charged me for the sandwich and this last time they charged me for an extra they didn’t add on one sandwich and then they charged me for an ingredient that is already included Management is no help. I don’t know who hires the people who work here but it is so disappointing to order and have the entire order messed up and overcharged and it sucks
Atmosphere: 2
Food: 1
Service: 1
Marta Baker
Lazy and incompetent employees...I would avoid this location if possible
Food: 1
Service: 1
A S
I was here today and Elario’s customer service was outstanding. I will be back here again.
Atmosphere: 5
Food: 5
Service: 5
Kenya Johnson
Food made my stomach hurt. The sandwich preparer was not friendly. She seemed to have a silent kinda attitude. Lettuce and spinach were both wilted in appearance with the lettuce having some kinda browning on it. Must not have been as fresh as you all advertise.
I used to like this place since its so close to work for lunch, but had to leave this review due to my past 2 orders. I usually order the same titan turkey footlong, but normally they put a decent amount of turkey. These past 2 online orders were literally just 1 layer of turkey. Im going back to the subway by south 336 as they always so friendly and make the sandwiches right.
The food is great, and most of the staff are friendly, professional, great. However I'm writing this review because a recent experience I had. One of the staff who was making my sandwich had a very strange attitude while taking my order, and she seems to have some very bad hygiene.
As she put the topings on, he scratched her arm, over my sandwich. She also reached up and wiped her nose with her hand that she was using to make my sandwich. When I asked her if I could have a cup for water, she declined and told me no, we don't have water cups. I asked politely if I could use a regular cup for water, and she sternly told me no, I will have to charge you.
Overall I left feeling a bit uneasy about my experience, having watched her scratch her arm, and wiped her nose with her hand while she was making my sandwich. Aside from that, the cadence and manner of which she was speaking to me left me with the impression that she was on some sort of heavy medication.
I love subway, I come here often, and every other staff member has been great. Whenever I walk in to get a sandwich, I just pray to God I do not see her behind the counter. I commend every other staff member for their great customer service, and professional manner.
Roy Lopez
Everything was very excellent and also the attention of Mrs. Claudia.
Atmosphere: 5
Food: 5
Service: 5
Kirstin
When I walked in the store was clean looked stocked but the veggies were frozen an transparent he asked me what I wanted and touched his hat twice with the same gloves on that he made my sandwich with. Made me repeat everything three times because his manager was speaking Spanish to him while I was trying to make my sub. Usually the best subway around but I have words for the trainers!!
Atmosphere: 1
Food: 2
Service: 1
Matt Klock
Went here on 8/19/24 at like 9pm for a doordash. Door was locked. Place was a mess. Young Hispanic kid said they were closed and that their freezer "blew up". He let me in and gave me the order. Then kept arguing with me saying they were closed. Don't recommend coming here at all
Atmosphere: 1
Food: 1
Service: 1
Kirstin Wood
When I walked in the store was clean looked stocked but the veggies were frozen an transparent he asked me what I wanted and touched his hat twice with the same gloves on that he made my sandwich with. Made me repeat everything three times because his manager was speaking Spanish to him while I was trying to make my sub. Usually the best subway around but I have words for the trainers!!
I had the most disappointing experience at this Subway. As a customer I chose that location because I feel that it's normally good there. But everything turned out to be a bad experience at that location. I got a footlong chicken teriyaki with just the chicken and the bread. And then I got a turkey sandwich with American cheese. He asked me if I would like them toasted and I said yes. The sandwiches are cold. Also I accidentally put a tip thinking that I was putting in my PIN code for my debit card. It was almost $20. I was not trying to use that for a tip because I needed that for my heart medication. I asked the gentleman if there's anything he can do about it and he said no. After I told him that I needed it for gas and my heart medication he still said there was nothing he can do. That remainder of the money was supposed to go for an important prescription that I needed today. And now I can't take it out and I am devastated. I will never go back to this location I have nothing good to say about this location and Subway 100% lost to customer I still have my receipt with the time the date and the server's information. I'm so disappointed and upset because I cannot take out my heart medication today
Atmosphere: 1
Food: 1
Service: 1
I came in at 9:20 1/19/26. Great job guys it was amazing
Atmosphere: 5
Food: 5
Service: 5
Fast service
One time they forgot the meat but still charged me for the sandwich and this last time they charged me for an extra they didn’t add on one sandwich and then they charged me for an ingredient that is already included
Management is no help. I don’t know who hires the people who work here but it is so disappointing to order and have the entire order messed up and overcharged and it sucks
Atmosphere: 2
Food: 1
Service: 1
Lazy and incompetent employees...I would avoid this location if possible
Food: 1
Service: 1
I was here today and Elario’s customer service was outstanding. I will be back here again.
Atmosphere: 5
Food: 5
Service: 5
Food made my stomach hurt. The sandwich preparer was not friendly. She seemed to have a silent kinda attitude. Lettuce and spinach were both wilted in appearance with the lettuce having some kinda browning on it. Must not have been as fresh as you all advertise.
Atmosphere: 1
Food: 1
Service: 1
Answer the phone omg!!!!!!
Service: 1
Love subway!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Sunchips Harvest Cheddar
I used to like this place since its so close to work for lunch, but had to leave this review due to my past 2 orders. I usually order the same titan turkey footlong, but normally they put a decent amount of turkey. These past 2 online orders were literally just 1 layer of turkey. Im going back to the subway by south 336 as they always so friendly and make the sandwiches right.
Restaurantji Recommends
The food is great, and most of the staff are friendly, professional, great. However I'm writing this review because a recent experience I had. One of the staff who was making my sandwich had a very strange attitude while taking my order, and she seems to have some very bad hygiene.
As she put the topings on, he scratched her arm, over my sandwich. She also reached up and wiped her nose with her hand that she was using to make my sandwich. When I asked her if I could have a cup for water, she declined and told me no, we don't have water cups. I asked politely if I could use a regular cup for water, and she sternly told me no, I will have to charge you.
Overall I left feeling a bit uneasy about my experience, having watched her scratch her arm, and wiped her nose with her hand while she was making my sandwich. Aside from that, the cadence and manner of which she was speaking to me left me with the impression that she was on some sort of heavy medication.
I love subway, I come here often, and every other staff member has been great. Whenever I walk in to get a sandwich, I just pray to God I do not see her behind the counter. I commend every other staff member for their great customer service, and professional manner.
Everything was very excellent and also the attention of Mrs. Claudia.
Atmosphere: 5
Food: 5
Service: 5
When I walked in the store was clean looked stocked but the veggies were frozen an transparent he asked me what I wanted and touched his hat twice with the same gloves on that he made my sandwich with. Made me repeat everything three times because his manager was speaking Spanish to him while I was trying to make my sub. Usually the best subway around but I have words for the trainers!!
Atmosphere: 1
Food: 2
Service: 1
Went here on 8/19/24 at like 9pm for a doordash. Door was locked. Place was a mess. Young Hispanic kid said they were closed and that their freezer "blew up". He let me in and gave me the order. Then kept arguing with me saying they were closed. Don't recommend coming here at all
Atmosphere: 1
Food: 1
Service: 1
When I walked in the store was clean looked stocked but the veggies were frozen an transparent he asked me what I wanted and touched his hat twice with the same gloves on that he made my sandwich with. Made me repeat everything three times because his manager was speaking Spanish to him while I was trying to make my sub. Usually the best subway around but I have words for the trainers!!
Loading...