By far the best subway I’ve ever stepped foot it !
The employees are super friendly and knowledgeable; The store is always so clean and very organized!
I highly recommend !!
Atmosphere: 5
Food: 5
Service: 5
Michael Forsberg
Ordered a 12” cold cut combo through the app for $6.99. Best sandwich I have ever had. It was perfect and the price was right.
Atmosphere: 5
Food: 5
Service: 5
Mary G
Both hispanic/spanish employee's working evening shift on the 26th of August were incredibly rude, unfriendly and gave major attitude while making our food. Rolling eyes and whispering into each others ears. Sandwiches were disgusting... like they purposely made it terrible, because they obviously hate their jobs! By far the worst Subway I've ever eaten at. Please hire different employees/staff or you're going to continue to lose business!!!
Sushma Bharadwaj
I went to this location on 23 August Friday around 6:30pm. There was just one girl at the counter who made me my sandwich. Just before she wrapped it, the sandwich and the wrap fell on the floor. I asked the girl to remake the sandwich and she looked me dead in my eyes and said that the sandwich did not touch the floor. I should’ve not paid or insisted on making a new one, but I didn’t. That’s my fault, but the service is very bad in here. I threw the sandwich as soon as I walked out. I am guessing that I shouldn’t have to fight for something that should be a norm!!
Service: 1
Felix Ramirez
This place is not worth paying for all the way around. I was overcharged, the food was not made right and the customer service was not good at all. I am surprised this place is even open in the area with all the bad reviews I noticed as I am writing my own bad review. This place gives Subway a bad name. Subway should fire the staff, preferably the two Spanish ladies that were there today one old with the glasses and the the other younger one with a long black braid. Beware do not order from the store. You will be disappointed.
James Walden
Rude as hell don't acknowledge paying customers but do acknowledge a called in order
Tanita Mitchell
My overall experience at this particular location was not a very good one from customer service experience to the quality of food.From the moment of entering the store both workers Elma & Alma didn’t greet me nor my son. The energy in the establishment was very not welcoming. They made eye contact with us at first and then avoided eye contact or any interaction. I waited a good 3-4 minutes in line with no other guest in the restaurant before being asked “What would you like to order”. I ordered 2 sandwiches 1 foot long turkey sub and 1 footlong breakfast sandwich with egg. I asked for both subs to be toasted when I received both sandwiches they were cold even the egg was still semi frozen . They placed my items in the toaster but failed to use the correct toasting settings. I ended up tossing the sandwiches once I noticed that the meats and eggs weren’t warmed after already applying raw veggies and mayo to the sub.At the end of my visit, I went to my normal subway location to have my meal remade to enjoy.I did have the opportunity to speak with the GM Maryuri Alema who was thankful and very receptive to my feedback about my experience on how to improve their overall customer experience and quality of food service for future clients.At the present moment I cannot recommend this restaurant as a place to patron. Hopefully, things do turn around for them by improving their food quality, their customer service and their overall atmosphere.
Atmosphere: 1
Food: 1
Service: 1
CJ H
The extra star is for Jocelyn, just ordered via walk in. I had a hard time remembering the difference between white bread and Italian. While what seemed to be a "manager", handled me impatiently.. Jocelyn came out and helped me as the manager handed me off. She had a poor attitude, no patience,.. Jocelyn should be the manager.
Willia Marks
Clean place.
Atmosphere: 5
Food: 5
Service: 5
Ms. Johnson
They try to throw it together any kind of way they do lack of training maybe but I'm here to assist and keep it cute. Half a sub requested Turkey Ham and Bacon. Toasted of course and put all my veggies on the side I will assemble TY Much. Younger staff members from what I see and will not sell the sub bun a la carte for nothing other location do. Not a bad experience though I can dig it.
Do not order via app at this store. They make it a point to not put all ingredients, especially the ingredients like avocado. I have confirmed this with a couple of different orders from this Subway location.
Atmosphere: 5
Food: 3
Service: 1
Kevin Smythe
Worst subway in Texas. I walked in and immediately felt a bad vibe. Customer service was completely absent. The two employees working didn’t even acknowledge me. Didn’t even say welcome in. I walked right
Atmosphere: 1
Food: 1
Service: 1
Jason Schmitz
Ordered a meatball footlong online, wife brought it home, bit into it and nearly threw up. Opened sandwich up and literally dry meatball onside stale bread. No marinara sauce and no cheese. So I drove 5 miles back to the store to ask them to remake it. I asked the manager lady if she could make me something different because the other made the meatball unappetizing. She rolled her eyes and said "that's what I figured you'd say" she rolled her eye and looked at the Hispanic gentleman next to me in line and said something to him in Spanish. And at that point I simply said look, just give me my money back now. She said she was manager but said she couldn't give me a refund. She called another Manager at home and she said no to refunding me the $7.49. She then grabbed my sandwich bag out of the trash can and handed it back to me and said there's nothing they can.
Atmosphere: 3
Food: 1
Service: 1
Melissa Mahar
The lady actually listened to what I wanted on each sub. Great staff very nice.
By far the best subway I’ve ever stepped foot it !
The employees are super friendly and knowledgeable;
The store is always so clean and very organized!
I highly recommend !!
Atmosphere: 5
Food: 5
Service: 5
Ordered a 12” cold cut combo through the app for $6.99. Best sandwich I have ever had. It was perfect and the price was right.
Atmosphere: 5
Food: 5
Service: 5
Both hispanic/spanish employee's working evening shift on the 26th of August were incredibly rude, unfriendly and gave major attitude while making our food. Rolling eyes and whispering into each others ears. Sandwiches were disgusting... like they purposely made it terrible, because they obviously hate their jobs! By far the worst Subway I've ever eaten at. Please hire different employees/staff or you're going to continue to lose business!!!
I went to this location on 23 August Friday around 6:30pm. There was just one girl at the counter who made me my sandwich. Just before she wrapped it, the sandwich and the wrap fell on the floor. I asked the girl to remake the sandwich and she looked me dead in my eyes and said that the sandwich did not touch the floor. I should’ve not paid or insisted on making a new one, but I didn’t. That’s my fault, but the service is very bad in here. I threw the sandwich as soon as I walked out. I am guessing that I shouldn’t have to fight for something that should be a norm!!
Service: 1
This place is not worth paying for all the way around. I was overcharged, the food was not made right and the customer service was not good at all. I am surprised this place is even open in the area with all the bad reviews I noticed as I am writing my own bad review. This place gives Subway a bad name. Subway should fire the staff, preferably the two Spanish ladies that were there today one old with the glasses and the the other younger one with a long black braid. Beware do not order from the store. You will be disappointed.
Rude as hell don't acknowledge paying customers but do acknowledge a called in order
My overall experience at this particular location was not a very good one from customer service experience to the quality of food.From the moment of entering the store both workers Elma & Alma didn’t greet me nor my son. The energy in the establishment was very not welcoming. They made eye contact with us at first and then avoided eye contact or any interaction. I waited a good 3-4 minutes in line with no other guest in the restaurant before being asked “What would you like to order”. I ordered 2 sandwiches 1 foot long turkey sub and 1 footlong breakfast sandwich with egg. I asked for both subs to be toasted when I received both sandwiches they were cold even the egg was still semi frozen . They placed my items in the toaster but failed to use the correct toasting settings. I ended up tossing the sandwiches once I noticed that the meats and eggs weren’t warmed after already applying raw veggies and mayo to the sub.At the end of my visit, I went to my normal subway location to have my meal remade to enjoy.I did have the opportunity to speak with the GM Maryuri Alema who was thankful and very receptive to my feedback about my experience on how to improve their overall customer experience and quality of food service for future clients.At the present moment I cannot recommend this restaurant as a place to patron. Hopefully, things do turn around for them by improving their food quality, their customer service and their overall atmosphere.
Atmosphere: 1
Food: 1
Service: 1
The extra star is for Jocelyn, just ordered via walk in. I had a hard time remembering the difference between white bread and Italian. While what seemed to be a "manager", handled me impatiently.. Jocelyn came out and helped me as the manager handed me off. She had a poor attitude, no patience,.. Jocelyn should be the manager.
Clean place.
Atmosphere: 5
Food: 5
Service: 5
They try to throw it together any kind of way they do lack of training maybe but I'm here to assist and keep it cute. Half a sub requested Turkey Ham and Bacon. Toasted of course and put all my veggies on the side I will assemble TY Much. Younger staff members from what I see and will not sell the sub bun a la carte for nothing other location do. Not a bad experience though I can dig it.
Restaurantji Recommends
Do not order via app at this store. They make it a point to not put all ingredients, especially the ingredients like avocado. I have confirmed this with a couple of different orders from this Subway location.
Atmosphere: 5
Food: 3
Service: 1
Worst subway in Texas. I walked in and immediately felt a bad vibe. Customer service was completely absent. The two employees working didn’t even acknowledge me. Didn’t even say welcome in. I walked right
Atmosphere: 1
Food: 1
Service: 1
Ordered a meatball footlong online, wife brought it home, bit into it and nearly threw up. Opened sandwich up and literally dry meatball onside stale bread. No marinara sauce and no cheese. So I drove 5 miles back to the store to ask them to remake it. I asked the manager lady if she could make me something different because the other made the meatball unappetizing. She rolled her eyes and said "that's what I figured you'd say" she rolled her eye and looked at the Hispanic gentleman next to me in line and said something to him in Spanish. And at that point I simply said look, just give me my money back now. She said she was manager but said she couldn't give me a refund. She called another Manager at home and she said no to refunding me the $7.49. She then grabbed my sandwich bag out of the trash can and handed it back to me and said there's nothing they can.
Atmosphere: 3
Food: 1
Service: 1
The lady actually listened to what I wanted on each sub. Great staff very nice.
Atmosphere: 3
Food: 4
Service: 5
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