Katherine H. The cashier Has an attitude problem. Doesn’t clarify the order and gets worked up and upset when asked to kindly repeat the order.
Atmosphere: 1
Food: 3
Service: 1
Kathleen Coleman
This is the BEST Whataburger I've ever been to! Man! Shay (hope I spelled that correctly) was the most hospitable person I've ever met at a check-in counter and made my complicated order very uncomplicated, with the biggest smile and sweetest demeanor. The people in front of me emptied the ice machine and used up all the sweet tea, but Shay wouldn't let me go without. She took my cups , filled them up ilwith the drive through machines, and brought us a fresh batch of tea to fill our cups. What an above and beyond person! While we waited, Mike made delightful conversation, and it helped time pass quickly. He was cleaning the front area, and you could tell by the cleanliness of the lobby that he is a true asset to this establishment. What a kind hearted guy! Finally, Rosa was there to save the day when we realized one sandwich didn't have avocado. She was so happy to help fix the issue and made the exchange seamless for us. She was smiling and polite, friendly, and considerate. She is what all restaurants should look for in management! Whataburger is my favorite "fast-food" restaurant, and I've eaten at dozens of locations, but this place is clearly staffed with the best of the best! Great job, Whataburger, at making the effort to give customers a great experience by hiring the kind of people that keep Whataburger on the map! All around excellence. And the food slapped, of course! Everything was cooked well, the toppings were placed in perfect quantity, and they hooked it UP on the ketchup! All around fantastic experience. A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Burger, French Fries, Avocado
Taylor Hill
The slowest Whataburger location I have ever been to in my life, they need to get it together. Waited for 15 minutes in the drive through to move 5 inches
Atmosphere: 1
Food: 1
Service: 1
ME
ALL Whataburgers, Except ONE in the State of TEXAS . . . . .Parking: ALL, except the One near me;Gave, and Given "THREE" Times, to Change -- and Now, Again will Not Go "there" ..... as $$$$$$ "talks" There ..... Waits On Others; RUDE, so Walked Out, and 13 Miles to Another, and, Other WB "thru-out" Cities IN TEXAS ..... ONLY WB's " i " GO. No Where Else !! ? ..... BEST?Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Gary Nuttall
Always great, clean and good
Atmosphere: 5
Food: 5
Service: 5
Elisabeth Willis
My food was hot and fresh every
Atmosphere: 5
Food: 5
Service: 5
Maria Woodworth
Always a good meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Jamelo WRLD
Repeated my order twice, one meal, and u mess up everything. Pay attention it’s not hard, 5 year olds can do it.
Andrew L
How many times are you going to send whatever you want out the drive through. 3 times I’ve received the wrong order in the last 2 weeks.
Atmosphere: 1
Food: 1
Service: 1
Micah Wojcik
I got to start off by saying this is the best whataburger in conroe. If you're in whataburger this is the one to come to. I drive an extra 30 min out of my way, just to come to this whataburger not only is the food always finished quick, but it's always fresh and presentable. The people here that really stick out 3 in specific a crew member named Jacob, and two managers named Delvein, and Cynthia. They always go above and beyond with the best attitude and customer service. I have never had bad service and any problems I've had, are always addressed by them in an orderly and professional manner. I love this whataburger and I'm never let down. I will continue to go here as long as these employees are here making this place the best place to grab food on the fly or even sit down and enjoy the clean and well upkept eating area. This is my go to late night or amytime eats and should definitely be yours too. Again thank you so much, Cynthia, Delvin, and Jacob!!! Y'all rock and keep this place alive. Y'all are the heart of whataburger and they should be proud to have y'all working at their establishment!!!
I went through the drive-thru this morning for breakfast and said "Morning, I would like to order #25 with extra honey butter, Medium fries instead of hashbrowns and a Medium Diet Coke in the middle of speaking I was CUT OFF and talked over then yet asked the same information I just provided had I not been talked over. So I repeated my order and just to be sure repeated medium fries instead of hashbrowns since I already had to repeat the other half of my order. Yet I was CUT OFF and talked over again and the Rude employee said "Yea I got that!"My opinion is I didn't apply for that job you did so if you don't like it that's not my fault. You should really treat people with more respect than what you did. Its called Customer Service.
Atmosphere: 5
Food: 5
Service: 2
Barbara Cofferighgy
Awesome
Atmosphere: 5
Food: 5
Service: 5
alex reichman
Idk who was working at the dt speaker for the orders but clearly dude wasn't listening that well bc I order a sweet and spicy bacon burger with no mustard and dude put dry like I wanted the sauce that came with the burger bc that's what makes the burger good. Not happy with my food at all today.
Katherine H. The cashier Has an attitude problem. Doesn’t clarify the order and gets worked up and upset when asked to kindly repeat the order.
Atmosphere: 1
Food: 3
Service: 1
This is the BEST Whataburger I've ever been to! Man! Shay (hope I spelled that correctly) was the most hospitable person I've ever met at a check-in counter and made my complicated order very uncomplicated, with the biggest smile and sweetest demeanor. The people in front of me emptied the ice machine and used up all the sweet tea, but Shay wouldn't let me go without. She took my cups , filled them up ilwith the drive through machines, and brought us a fresh batch of tea to fill our cups. What an above and beyond person! While we waited, Mike made delightful conversation, and it helped time pass quickly. He was cleaning the front area, and you could tell by the cleanliness of the lobby that he is a true asset to this establishment. What a kind hearted guy! Finally, Rosa was there to save the day when we realized one sandwich didn't have avocado. She was so happy to help fix the issue and made the exchange seamless for us. She was smiling and polite, friendly, and considerate. She is what all restaurants should look for in management! Whataburger is my favorite "fast-food" restaurant, and I've eaten at dozens of locations, but this place is clearly staffed with the best of the best! Great job, Whataburger, at making the effort to give customers a great experience by hiring the kind of people that keep Whataburger on the map! All around excellence. And the food slapped, of course! Everything was cooked well, the toppings were placed in perfect quantity, and they hooked it UP on the ketchup! All around fantastic experience. A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Burger, French Fries, Avocado
The slowest Whataburger location I have ever been to in my life, they need to get it together. Waited for 15 minutes in the drive through to move 5 inches
Atmosphere: 1
Food: 1
Service: 1
ALL Whataburgers, Except ONE in the State of TEXAS . . . . .Parking: ALL, except the One near me;Gave, and Given "THREE" Times, to Change -- and Now, Again will Not Go "there" ..... as $$$$$$ "talks" There ..... Waits On Others; RUDE, so Walked Out, and 13 Miles to Another, and, Other WB "thru-out" Cities IN TEXAS ..... ONLY WB's " i " GO. No Where Else !! ? ..... BEST?Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Always great, clean and good
Atmosphere: 5
Food: 5
Service: 5
My food was hot and fresh every
Atmosphere: 5
Food: 5
Service: 5
Always a good meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Repeated my order twice, one meal, and u mess up everything. Pay attention it’s not hard, 5 year olds can do it.
How many times are you going to send whatever you want out the drive through. 3 times I’ve received the wrong order in the last 2 weeks.
Atmosphere: 1
Food: 1
Service: 1
I got to start off by saying this is the best whataburger in conroe. If you're in whataburger this is the one to come to. I drive an extra 30 min out of my way, just to come to this whataburger not only is the food always finished quick, but it's always fresh and presentable. The people here that really stick out 3 in specific a crew member named Jacob, and two managers named Delvein, and Cynthia. They always go above and beyond with the best attitude and customer service. I have never had bad service and any problems I've had, are always addressed by them in an orderly and professional manner. I love this whataburger and I'm never let down. I will continue to go here as long as these employees are here making this place the best place to grab food on the fly or even sit down and enjoy the clean and well upkept eating area. This is my go to late night or amytime eats and should definitely be yours too. Again thank you so much, Cynthia, Delvin, and Jacob!!! Y'all rock and keep this place alive. Y'all are the heart of whataburger and they should be proud to have y'all working at their establishment!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice staff. Food was good.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru this morning for breakfast and said "Morning, I would like to order #25 with extra honey butter, Medium fries instead of hashbrowns and a Medium Diet Coke in the middle of speaking I was CUT OFF and talked over then yet asked the same information I just provided had I not been talked over. So I repeated my order and just to be sure repeated medium fries instead of hashbrowns since I already had to repeat the other half of my order. Yet I was CUT OFF and talked over again and the Rude employee said "Yea I got that!"My opinion is I didn't apply for that job you did so if you don't like it that's not my fault. You should really treat people with more respect than what you did. Its called Customer Service.
Atmosphere: 5
Food: 5
Service: 2
Awesome
Atmosphere: 5
Food: 5
Service: 5
Idk who was working at the dt speaker for the orders but clearly dude wasn't listening that well bc I order a sweet and spicy bacon burger with no mustard and dude put dry like I wanted the sauce that came with the burger bc that's what makes the burger good. Not happy with my food at all today.
Atmosphere: 5
Food: 3
Service: 3
Drive through, 1st time at one burger was great but huge for me, especially for on the rode travel stop
Food: 5
Service: 5
Recommended dishes: Cheeseburger