Good service.. food was correct and freshly made.!
Atmosphere: 5
Food: 5
Service: 5
Dton3s
Placed my order online through the APP it said food would be ready by 4:06PM showed up at 4:08 and checked into the app. At 4:15 pressed the button to talk to someone they said it would be out shortly. By 4:42 finally got food order was wrong and they couldn’t refund the extras they didn’t have. Told me nothing they can do call the number on the receipt. Called the number on the receipt and they couldn’t refund not refund me cause they were add-ons to the order. It was over 2$ in addons and the drink was all wrong. Never going back there it’s ALWAYS something with these people!
Atmosphere: 1
Food: 2
Service: 1
Karen Holt
Good service
Atmosphere: 4
Food: 4
Service: 4
Darlene Cruz
They were pretty much out of everything. It seems to be reoccurring not to mention that it takes them forever to service you!
Atmosphere: 5
Food: 1
Service: 1
gee
The ice cream machine is always down. it has been for the past 3 times i have gone. So i turned my attention to DQ.
Atmosphere: 1
Food: 4
Service: 2
Cole
The app rarely ever works for this location and service is pretty slow
Atmosphere: 4
Food: 4
Service: 3
Sheldon Caudill
Second time in a month I've come here and they can't make any slushies at all for whatever reason. It's literally all I want from here. It's ridiculous, what even is Sonic without the slushies? Plus they take forever get your order out every time. I'm just over it and won't be coming here again. I'll go to one farther away that can actually make half their menu.
Atmosphere: 2
Food: 2
Service: 2
Jaden Bass
Place went downhill fast. I have no idea what happened. It used to be awesome. Something is always broken, or they out of something. Once or twice, sure things happen, but almost everytime? Cmon. I don't blame the workers. Management/Owners need to get it together.
Atmosphere: 1
Food: 1
Service: 1
Marie Meyers
I was shocked the shake was $5 .then the carhop asked me if I wanted my change back from a $10 bill. I am not tipping $5 .will not spend $10 for a shake... you need to pay your employees more....
Atmosphere: 5
Food: 5
Service: 5
Raymond Trinidad
This Sonic went to crap just like the rest of the ones in the area!! Waited 25 min for a number 9 and chili cheese tater tots. Was asked twice over the speaker what will I be ordering amd had to tell the twice that I already placed my order.
This place always has the longest wait only to be out of everything most of the time. I use the app to save time and still end up having to wait.. that is when the app works at this location. Staff is always nice enough. I try to always use a different location If I'm ordering sonic. It's really gone downhill
Atmosphere: 1
Food: 1
Service: 3
Yolanda Martinez
This was a very bad experience. You are able to see that the management is doing very poor job with the way this fast food restaurant is ran. The wait in the line was almost 10 minutes and that was dine in. The gentleman who took our order got it wrong after I repeated the order at least 3 times. To get the order fixed we had to wait in line again. They knew we ordered however just stared as if there was no issue. We had to wait in line again another 10 minutes just to get the order fixed and to no surprise the initial order was ready by the time the manager came to fix the order. So we had to wait another 7 minutes to get the fixed order. I am fully aware this is no 5 star restaurant however some basic communication skills, correct training would provide good service. It was extremely frustrating and we were unable to get a refill before we left because once again the wait alone would have been another 10 minutes. The front register was moving extremely slow. He would make a whole order prior to taking another order. We will never visit this location again 😔
Atmosphere: 1
Food: 3
Service: 1
Maria Castro
This place is so dirty
nicole Lopez
If I could give zero stars I would, I pulled up to place my order at 9pm with my family, sat here waited lookked at the time and it’s 9:40p and my food still hasn’t been brought out to us, I call them again to ask about my order and why it’s taking so long, and to have the manager come out to tell me when they came out nobody was here. Which was a lie because we had been sitting here for 40 minutes waiting, this place is freaking ridiculous they did not take no accountability for what happen, made it seem like I was a lier, this is unacceptable how can you treat a paying customer this way! I will never come back to this location ever again! Horrible service
Service: 1
Kevin Lona
Friars are never working. Waited 15min after pressing the service button only for it to cycle off. When online ordering they never refund you for the fries/tots. Avoid at all costs.
Good service.. food was correct and freshly made.!
Atmosphere: 5
Food: 5
Service: 5
Placed my order online through the APP it said food would be ready by 4:06PM showed up at 4:08 and checked into the app. At 4:15 pressed the button to talk to someone they said it would be out shortly. By 4:42 finally got food order was wrong and they couldn’t refund the extras they didn’t have. Told me nothing they can do call the number on the receipt. Called the number on the receipt and they couldn’t refund not refund me cause they were add-ons to the order. It was over 2$ in addons and the drink was all wrong. Never going back there it’s ALWAYS something with these people!
Atmosphere: 1
Food: 2
Service: 1
Good service
Atmosphere: 4
Food: 4
Service: 4
They were pretty much out of everything. It seems to be reoccurring not to mention that it takes them forever to service you!
Atmosphere: 5
Food: 1
Service: 1
The ice cream machine is always down. it has been for the past 3 times i have gone. So i turned my attention to DQ.
Atmosphere: 1
Food: 4
Service: 2
The app rarely ever works for this location and service is pretty slow
Atmosphere: 4
Food: 4
Service: 3
Second time in a month I've come here and they can't make any slushies at all for whatever reason. It's literally all I want from here. It's ridiculous, what even is Sonic without the slushies? Plus they take forever get your order out every time. I'm just over it and won't be coming here again. I'll go to one farther away that can actually make half their menu.
Atmosphere: 2
Food: 2
Service: 2
Place went downhill fast. I have no idea what happened. It used to be awesome. Something is always broken, or they out of something. Once or twice, sure things happen, but almost everytime? Cmon. I don't blame the workers. Management/Owners need to get it together.
Atmosphere: 1
Food: 1
Service: 1
I was shocked the shake was $5 .then the carhop asked me if I wanted my change back from a $10 bill. I am not tipping $5 .will not spend $10 for a shake... you need to pay your employees more....
Atmosphere: 5
Food: 5
Service: 5
This Sonic went to crap just like the rest of the ones in the area!! Waited 25 min for a number 9 and chili cheese tater tots. Was asked twice over the speaker what will I be ordering amd had to tell the twice that I already placed my order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place always has the longest wait only to be out of everything most of the time. I use the app to save time and still end up having to wait.. that is when the app works at this location. Staff is always nice enough. I try to always use a different location If I'm ordering sonic. It's really gone downhill
Atmosphere: 1
Food: 1
Service: 3
This was a very bad experience. You are able to see that the management is doing very poor job with the way this fast food restaurant is ran. The wait in the line was almost 10 minutes and that was dine in. The gentleman who took our order got it wrong after I repeated the order at least 3 times. To get the order fixed we had to wait in line again. They knew we ordered however just stared as if there was no issue. We had to wait in line again another 10 minutes just to get the order fixed and to no surprise the initial order was ready by the time the manager came to fix the order. So we had to wait another 7 minutes to get the fixed order. I am fully aware this is no 5 star restaurant however some basic communication skills, correct training would provide good service. It was extremely frustrating and we were unable to get a refill before we left because once again the wait alone would have been another 10 minutes. The front register was moving extremely slow. He would make a whole order prior to taking another order. We will never visit this location again 😔
Atmosphere: 1
Food: 3
Service: 1
This place is so dirty
If I could give zero stars I would, I pulled up to place my order at 9pm with my family, sat here waited lookked at the time and it’s 9:40p and my food still hasn’t been brought out to us, I call them again to ask about my order and why it’s taking so long, and to have the manager come out to tell me when they came out nobody was here. Which was a lie because we had been sitting here for 40 minutes waiting, this place is freaking ridiculous they did not take no accountability for what happen, made it seem like I was a lier, this is unacceptable how can you treat a paying customer this way! I will never come back to this location ever again! Horrible service
Service: 1
Friars are never working. Waited 15min after pressing the service button only for it to cycle off. When online ordering they never refund you for the fries/tots. Avoid at all costs.
Service: 1
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