My neighborhood, go-to Whataburger. Nice clean place. Good food. Good service.
Atmosphere: 5
Food: 5
Service: 5
Westley Mata
6 hours into a 9 hour car trip with my wife and two toddlers I went into the drive in and waited for 5 minutes and the line didn’t move an inch. I backed out and parked to walk in. I ran in while my wife and girls were waiting in the car and I ordered a large shake and it took literally 30 minutes to get it. 25 minutes into my wait I asked to talk to a manager. The manager didn’t provide any solutions besides a refund (which would have been a completely wasted 30 minutes for me). I asked for a refund and the shake because of the wasted time, and let her only I just wanted my time back. She actually laughed at me and said no that they of course couldn’t do that.
I acknowledge I was acting frustrated but I wasn’t yelling or cussing or taking it out on the workers. I know I was respectful, and the fact that she laughed at me and told me no through her smile felt so dismissive and even disrespectful.
Horrible service, and they didn’t focus on solutions to their customers problems.
Atmosphere: 3
Food: 3
Service: 1
Patricia H
Got my order right ✅️ Hot food. Went through the drive-in fast service and my food was still good (hot) when I got home.
Food: 4
Service: 4
aj iglesias
i was shorted a side of fries, i get it is new years but i had a one person order and it did very much so break my heart because the young lady in the drive thru was such a sweet person
Atmosphere: 5
Food: 3
Service: 5
Kayla Lofland
This store is so hit and miss, some days everything is great, they’re fast, get the entire order right and have a great attitude. Other days, it’s the complete opposite.
Atmosphere: 2
Food: 2
Service: 3
Ruben Trevino
Waiting 30 mins for 2 burgers is insane!
Atmosphere: 5
Food: 5
Service: 2
victor reid
Where did 25 minutes to get my biscuits and gravy I finally get it no pork no napkins no way to eat it what a waste of time
Food: 2
Service: 1
Queenwildflowers 626
They charged my card 3 times overcharging us and there was a black long hair in our food disgusting
Atmosphere: 1
Food: 1
Service: 1
Boo Thang
I use to love coming to this location have not been in a long time but thought I go out of my way to get some and I was so disappointed because I got a sweet and spicy burger and it had so sauce at all on it if they didn't have any they could of just said that and I would have just went somewhere else
Can't go wrong with burgers for breakfast. Staff was fast and friendly, food came out fresh, delicious, and just as I ordered.
Shout out to Ashley for outstanding service!
Edited to add: Whataburger, please bring the Sweet And Spicy Bacon Burger to Arizona. I've been visiting your restaurants in AZ for 20 years now, but just this week discovered the SSBB while in Texas. Why is it not a regular menu item in Phoenix?!
Atmosphere: 5
Food: 5
Service: 5
Elijah Ledesma
Constantly gets order wrong without fail. Very slow to correct mistakes.
Atmosphere: 1
Food: 1
Service: 1
Dylan 456
An amazing restaurant very fast and good food and the place is very clean and so are the restrooms and are all ways playing music and gave us a free coupon and they have 12 drink and options for fountain drinks and have orange juice and coffee and is in a amazing location with a gas station and McDonald’s right next to it and have an amazing food option
Atmosphere: 4
Food: 5
Service: 5
Dylan Martin
This Whataburger is much faster than regular Whataburgers. Perhaps it's because it was early morning or because it's not very busy in here.
Food is what you'd expect, very good. The restrooms and the dining area are very clean. Hardly a soul here.
My neighborhood, go-to Whataburger. Nice clean place. Good food. Good service.
Atmosphere: 5
Food: 5
Service: 5
6 hours into a 9 hour car trip with my wife and two toddlers I went into the drive in and waited for 5 minutes and the line didn’t move an inch. I backed out and parked to walk in. I ran in while my wife and girls were waiting in the car and I ordered a large shake and it took literally 30 minutes to get it. 25 minutes into my wait I asked to talk to a manager. The manager didn’t provide any solutions besides a refund (which would have been a completely wasted 30 minutes for me). I asked for a refund and the shake because of the wasted time, and let her only I just wanted my time back. She actually laughed at me and said no that they of course couldn’t do that.
I acknowledge I was acting frustrated but I wasn’t yelling or cussing or taking it out on the workers. I know I was respectful, and the fact that she laughed at me and told me no through her smile felt so dismissive and even disrespectful.
Horrible service, and they didn’t focus on solutions to their customers problems.
Atmosphere: 3
Food: 3
Service: 1
Got my order right ✅️ Hot food. Went through the drive-in fast service and my food was still good (hot) when I got home.
Food: 4
Service: 4
i was shorted a side of fries, i get it is new years but i had a one person order and it did very much so break my heart because the young lady in the drive thru was such a sweet person
Atmosphere: 5
Food: 3
Service: 5
This store is so hit and miss, some days everything is great, they’re fast, get the entire order right and have a great attitude. Other days, it’s the complete opposite.
Atmosphere: 2
Food: 2
Service: 3
Waiting 30 mins for 2 burgers is insane!
Atmosphere: 5
Food: 5
Service: 2
Where did 25 minutes to get my biscuits and gravy I finally get it no pork no napkins no way to eat it what a waste of time
Food: 2
Service: 1
They charged my card 3 times overcharging us and there was a black long hair in our food disgusting
Atmosphere: 1
Food: 1
Service: 1
I use to love coming to this location have not been in a long time but thought I go out of my way to get some and I was so disappointed because I got a sweet and spicy burger and it had so sauce at all on it if they didn't have any they could of just said that and I would have just went somewhere else
Atmosphere: 4
Food: 1
Service: 4
Friendly fast service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Can't go wrong with burgers for breakfast. Staff was fast and friendly, food came out fresh, delicious, and just as I ordered.
Shout out to Ashley for outstanding service!
Edited to add: Whataburger, please bring the Sweet And Spicy Bacon Burger to Arizona. I've been visiting your restaurants in AZ for 20 years now, but just this week discovered the SSBB while in Texas. Why is it not a regular menu item in Phoenix?!
Atmosphere: 5
Food: 5
Service: 5
Constantly gets order wrong without fail. Very slow to correct mistakes.
Atmosphere: 1
Food: 1
Service: 1
An amazing restaurant very fast and good food and the place is very clean and so are the restrooms and are all ways playing music and gave us a free coupon and they have 12 drink and options for fountain drinks and have orange juice and coffee and is in a amazing location with a gas station and McDonald’s right next to it and have an amazing food option
Atmosphere: 4
Food: 5
Service: 5
This Whataburger is much faster than regular Whataburgers. Perhaps it's because it was early morning or because it's not very busy in here.
Food is what you'd expect, very good. The restrooms and the dining area are very clean. Hardly a soul here.
Thanks, Whataburger!
Atmosphere: 4
Food: 5
Service: 5
They forgot my cookie ☹️
Atmosphere: 5
Food: 4
Service: 4
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