Great value. The staff has always been attentive and warm, and they'll readily share when special meal deal days are! I've always enjoyed service with a smile there.
Nastiest bk i have ever ate. Raw bacon. Cold burger and fries. Soggy fries. I have been here 3 times and not one time can they ever get it right.$44 is alot to spend when you dont even get good food worth the money!!!
I’ve been sitting behind the same 4 cars in the drive thru for over 10 minutes now. It’s gonna take a lot to get this review upgraded.
James Ewell
The workers play around too much and they are loud and there is no one at this restaurant that is managing no one there that is making the workers work instead of playing around and also being loud.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Sandwich
Julian Echeverri
My favorite burgers
Atmosphere: 5
Food: 5
Service: 5
Logan Vogt
Order delivery on the app and this is what your large onion ring looks like ? good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper
Merceades Amador
Liz is everything!!!!!!!!!!! That's why I'm leaving a review!! That is all.
Atmosphere: 5
Food: 3
Service: 5
Cordova Martinez
The manager Jamal was rude to me and my wife we went to the window at drive thru and he told us to hold on then took to more cars order by then I was in store asking why he had did that then he responded to me there’s only three of us don’t you see that very disrespectful and then he told us if we hold on he would take our order as he. Proceeded to Take five more orders at the window before me, and my wife walked out of the store, because basically we were ignored at copperas cove location
On the weekends, I do uber deliveries. This past Sunday evening I recieved an order for this location at 10:55 p.m. I arrived at the location about 11:06 p.m. I pulled up to the drive thru and waited for someone to come onto the speaker, so that I could let then know I was there for the order. Now, let it be noted that per your own website; as well as the information of store hours sign on both your door, and on your drive thru window say that drive thru is open till 12a.m. I waited around 8-10 minutes with no one coming onto the speaker. So I drove up to the drive thru window to try and get someone's attention. No one could be seen. Even though all the exterior and interior lights were on. So, I called in and the phone just kept ringing and then disconnected me. I then called a 2nd time. After about 6 or 7 rings, a male employee picked up the phone stating, "Burger King Copperas Cove." So I simply stated that I was an uber driver her to pick up the customers order. Immediate reply from employee, "we're closed." I began to ask why they were closed, before I even got the word closed... the employee immediately hung up on me. When this happened, I called the customer and informed her of everything. She was by far not happy with this treatment of as well as the fact that now she wouldn't be getting her food. I was also upset because the order was going to be a good paying fee for me as well. I have come to this establishment on numerous occasions and always have complemented your staff on how polite and efficient they are. Well, not anymore. I will not tolerate being disrespected like that as well as the unprofessional behavior of this particular employee. That I later found out his name was Scott. I went ahead and filed a complaint on this establishment with Ubers restraunt dept. for this incident to flag the restraunt for this behavior/treatment. It's all about customer service which this individual obviously has no care for. So I'm not sure how he still is employed. I will simply say that I will not be back be it for my own order or for pick ups due to this treatment.
Atmosphere: 1
Service: 1
rd r
The food is fine but plan on spending at least an hour in this place. The drive through is a joke.
Atmosphere: 3
Food: 5
Service: 1
Geryl Henry
This BK continues to decline. Cannot order whats on the menu cause they didn’t thaw and cook it. Potatoes half cooked, slow as can be barely any meat and its half cooked. And how have prices doubled. And food half as small.
Atmosphere: 1
Food: 1
Service: 1
Tanya Mattson
Stopped here yesterday and the food was perfect it was hot it was fresh the customer service was awesome I'm happy to see the change for sure because a few years ago I was not happy so yes keep up the good work !!!
The worst please tell me I'm wrong
Atmosphere: 1
Food: 1
Service: 1
Great value. The staff has always been attentive and warm, and they'll readily share when special meal deal days are! I've always enjoyed service with a smile there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Mozzarella Sticks, Sandwich, Fries, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Nastiest bk i have ever ate. Raw bacon. Cold burger and fries. Soggy fries. I have been here 3 times and not one time can they ever get it right.$44 is alot to spend when you dont even get good food worth the money!!!
Good deals from ad in the mail
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Whopper, Bacon King, Chicken Fries
I’ve been sitting behind the same 4 cars in the drive thru for over 10 minutes now. It’s gonna take a lot to get this review upgraded.
The workers play around too much and they are loud and there is no one at this restaurant that is managing no one there that is making the workers work instead of playing around and also being loud.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Sandwich
My favorite burgers
Atmosphere: 5
Food: 5
Service: 5
Order delivery on the app and this is what your large onion ring looks like ? good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper
Liz is everything!!!!!!!!!!! That's why I'm leaving a review!! That is all.
Atmosphere: 5
Food: 3
Service: 5
The manager Jamal was rude to me and my wife we went to the window at drive thru and he told us to hold on then took to more cars order by then I was in store asking why he had did that then he responded to me there’s only three of us don’t you see that very disrespectful and then he told us if we hold on he would take our order as he. Proceeded to Take five more orders at the window before me, and my wife walked out of the store, because basically we were ignored at copperas cove location
Restaurantji Recommends
On the weekends, I do uber deliveries. This past Sunday evening I recieved an order for this location at 10:55 p.m. I arrived at the location about 11:06 p.m. I pulled up to the drive thru and waited for someone to come onto the speaker, so that I could let then know I was there for the order. Now, let it be noted that per your own website; as well as the information of store hours sign on both your door, and on your drive thru window say that drive thru is open till 12a.m. I waited around 8-10 minutes with no one coming onto the speaker. So I drove up to the drive thru window to try and get someone's attention. No one could be seen. Even though all the exterior and interior lights were on. So, I called in and the phone just kept ringing and then disconnected me. I then called a 2nd time. After about 6 or 7 rings, a male employee picked up the phone stating, "Burger King Copperas Cove." So I simply stated that I was an uber driver her to pick up the customers order. Immediate reply from employee, "we're closed." I began to ask why they were closed, before I even got the word closed... the employee immediately hung up on me. When this happened, I called the customer and informed her of everything. She was by far not happy with this treatment of as well as the fact that now she wouldn't be getting her food. I was also upset because the order was going to be a good paying fee for me as well. I have come to this establishment on numerous occasions and always have complemented your staff on how polite and efficient they are. Well, not anymore. I will not tolerate being disrespected like that as well as the unprofessional behavior of this particular employee. That I later found out his name was Scott. I went ahead and filed a complaint on this establishment with Ubers restraunt dept. for this incident to flag the restraunt for this behavior/treatment. It's all about customer service which this individual obviously has no care for. So I'm not sure how he still is employed. I will simply say that I will not be back be it for my own order or for pick ups due to this treatment.
Atmosphere: 1
Service: 1
The food is fine but plan on spending at least an hour in this place. The drive through is a joke.
Atmosphere: 3
Food: 5
Service: 1
This BK continues to decline. Cannot order whats on the menu cause they didn’t thaw and cook it. Potatoes half cooked, slow as can be barely any meat and its half cooked. And how have prices doubled. And food half as small.
Atmosphere: 1
Food: 1
Service: 1
Stopped here yesterday and the food was perfect it was hot it was fresh the customer service was awesome I'm happy to see the change for sure because a few years ago I was not happy so yes keep up the good work !!!
Fastest bk I've been to in years great
Atmosphere: 4
Food: 4
Service: 5