I don’t get it, man. I’ve been in hospitality for 19 years, and a restaurant manager for 15. At what point will this location train their staff to clean the cups before passing them out? And this is the ONLY diary queen I have ever had this issue with. I tell them every time to clean the cups. Take pride in what you do. I’m concerned because if you don’t clean the cups, do yall even wash your hands? I love a good blizzard but man. Management has to do better in training and following through.
Atmosphere: 1
Food: 5
Service: 1
Cam K
Jaziiyah didn’t say a single word to us when we got our food, no greeting just stood there and stared at us 😂
Atmosphere: 1
Food: 5
Service: 1
Kim Knight
The taco salad i got barely had anything in it.
Atmosphere: 5
Food: 2
Service: 5
Samuel Matter
Waited over 20 minutes for THREE medium blizzards; not a difficult or confusing order. There were no other customers in the store at the time.
Atmosphere: 2
Food: 2
Service: 1
Chasidy L
Just stopped by for some ice cream for the family. I used the mobile app. So when I first came in, greeted almost immediately but I forgot my phone to show them the order, I came back and they were preclosing and cleaning so it took a minute for one of the crew to get with me.
Whoever was working the drive thru tonight (09/14) was very rude and disrespectful. I will never go back to this location.
Service: 1
Patricia Todriff
Ordered 4 blizzards thru the drive up. They were a bit melted. Every one of them. They were delicious and the cashier was nice. I was the only one in line soooo the melted blizzards were a surprise.
Atmosphere: 4
Food: 3
Service: 5
Jason Means
10/10 worst food ever. The food did not taste fresh. They forgot my order. Then took to long to make it.
Atmosphere: 1
Food: 1
Service: 1
Tatianna Harris
It wasn’t a great day. Order was messed up twice. servers were irritated it seemed with each other and it showed but they food was fine when it was finally correct.
Family tradition to stop here, get ice cream and traffic watch! Never disappointed! Drive thru was fast and staff is always very friendly. Orders are always correct and never had an problem. Blizzards and dipped cones are a favorite. Noticed they serve DQ cakes! Can't find this near me in Florida.
Atmosphere: 5
Food: 5
Service: 5
Joe Haenchen
Sour beef fingers smelled like fish. Soda was supposed to be diet coke tasted like root beer and diet coke. Bath smells.
Atmosphere: 3
Food: 1
Service: 4
Project Texas DIY
Simple orders taking 45 minutes to fulfill is crazy. Especially when the place is dead.
Atmosphere: 1
Food: 1
Service: 1
Stacy LeBlanc
We just moved to Copperas Cove and have been here multiple times already. I honestly don’t know why…. EVERY time we have gone. No matter what we ordered we had to pull around to the front of the building and wait for our food. It has been almost 15 minutes each time. There is no reason when they aren’t busy that we should have to wait that long for food!!!
Drive through is incredibly slow!!
Atmosphere: 1
Food: 2
Service: 1
Gilbert Cazarez
This place freaking sucks!! Them kids never have it together!!!
I don’t get it, man. I’ve been in hospitality for 19 years, and a restaurant manager for 15. At what point will this location train their staff to clean the cups before passing them out? And this is the ONLY diary queen I have ever had this issue with. I tell them every time to clean the cups. Take pride in what you do. I’m concerned because if you don’t clean the cups, do yall even wash your hands? I love a good blizzard but man. Management has to do better in training and following through.
Atmosphere: 1
Food: 5
Service: 1
Jaziiyah didn’t say a single word to us when we got our food, no greeting just stood there and stared at us 😂
Atmosphere: 1
Food: 5
Service: 1
The taco salad i got barely had anything in it.
Atmosphere: 5
Food: 2
Service: 5
Waited over 20 minutes for THREE medium blizzards; not a difficult or confusing order. There were no other customers in the store at the time.
Atmosphere: 2
Food: 2
Service: 1
Just stopped by for some ice cream for the family. I used the mobile app. So when I first came in, greeted almost immediately but I forgot my phone to show them the order, I came back and they were preclosing and cleaning so it took a minute for one of the crew to get with me.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Ice Cream, 4 Piece Stk Fingers
Whoever was working the drive thru tonight (09/14) was very rude and disrespectful. I will never go back to this location.
Service: 1
Ordered 4 blizzards thru the drive up. They were a bit melted. Every one of them. They were delicious and the cashier was nice. I was the only one in line soooo the melted blizzards were a surprise.
Atmosphere: 4
Food: 3
Service: 5
10/10 worst food ever. The food did not taste fresh. They forgot my order. Then took to long to make it.
Atmosphere: 1
Food: 1
Service: 1
It wasn’t a great day. Order was messed up twice. servers were irritated it seemed with each other and it showed but they food was fine when it was finally correct.
Atmosphere: 2
Food: 3
Service: 2
Excellent !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Family tradition to stop here, get ice cream and traffic watch! Never disappointed! Drive thru was fast and staff is always very friendly. Orders are always correct and never had an problem. Blizzards and dipped cones are a favorite. Noticed they serve DQ cakes! Can't find this near me in Florida.
Atmosphere: 5
Food: 5
Service: 5
Sour beef fingers smelled like fish. Soda was supposed to be diet coke tasted like root beer and diet coke. Bath smells.
Atmosphere: 3
Food: 1
Service: 4
Simple orders taking 45 minutes to fulfill is crazy. Especially when the place is dead.
Atmosphere: 1
Food: 1
Service: 1
We just moved to Copperas Cove and have been here multiple times already. I honestly don’t know why…. EVERY time we have gone. No matter what we ordered we had to pull around to the front of the building and wait for our food. It has been almost 15 minutes each time. There is no reason when they aren’t busy that we should have to wait that long for food!!!
Drive through is incredibly slow!!
Atmosphere: 1
Food: 2
Service: 1
This place freaking sucks!! Them kids never have it together!!!
Atmosphere: 1
Food: 1
Service: 1
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