Marco's Pizza
901 E Business Hwy 190 Suite 300, Copperas Cove
(254) 577-4711
Recent Reviews
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DoorDash’d them for the first time and we ordered pizza, 6 wings and dessert and they only gave us 3….. I’m guessing they had an employee that failed to count. Bad first impression especially with how much the wings cost alone for just 6.
Before I share my review I’d like to preface with this; I have worked in three different pizza shops. Both by myself and with a team. The customer service at this location is beyond disappointing. It seemed to be just one woman behind the counter. The whole time, she was wearing headphones and yapping on the phone. She never acknowledged me or the man that walked in behind me. No Hi or Welcome in, nothing. Not only that she just looked at us as if we were the ones inconveniencing her. I love Marcos pizza. But that lady needs an attitude adjustment or a different job. I wouldn’t be surprised if the reason why no other workers were there is because of her, because yikes. Do better.
Atmosphere: 1
Food: 3
Service: 1
Absolutely best staff i’ve ever seen. The vibe was immaculate and we got share some laughs with the staff. 10/10 would recommend, glad to have them in cove! Ashley was awesome!
Atmosphere: 5
Food: 5
Service: 5
First class service! The manager was super friendly and willing to go above and beyond!
Atmosphere: 5
Food: 5
Service: 5
The pizza was too tough on the crust ok but I would not care to buy again the pizza should of been no more than 10 dollars how it tasted
Ashley IS MY FAV PERSON IN THERE !!! I only go when I know she's working. Her customer service top tier 👏
Atmosphere: 5
Food: 5
Service: 5
Ashley the manager on shift was excellent she took care of our requests and made sure the order was hot and correct. We will be back to this location.
Atmosphere: 5
Food: 5
Service: 5
Highly recommended, staff went out my way to meet my every need , my order was hot and fresh , best experience I had in a long time
Atmosphere: 5
Food: 5
Service: 5
Highly recommended, fast service , friendly staff and made sure my food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Great food and customer service
Food: 5
Restaurantji Recommends
Oh my God.. Ashely…her customer service was the best. She made me feel more then a customer
Atmosphere: 5
Food: 5
Service: 5
The best people and food in cove love the service and people hands down my favorite pizza
Atmosphere: 5
Food: 5
Service: 5
The place is amazing. I love the store . The place is very clean. The workers are so nice !
My food came out fast and ready . If you ever want good pizza come to Marco's in cove.
Atmosphere: 5
Food: 5
Service: 5
Not on my list of favorite pizza places to frequent. Parked, saw the drive thru window and decided to pull up there. You can only pull up there if you went in the store and ordered first. I then parked again and came in. I ordered a 2 medium thin crust pizzas with two toppings but due to a pricing question I was told just the Medium cheese pizza was $10.OO give or take a few cents. (Can’t remember the price down to the change.) I then accommodated that by making my second pizza a cheese pizza only. . Since I was waiting there, My pizzas became ready. I received the pizzas and got them home. Two medium thin crust pizzas, of course the cheese only pizza was very dark, It tasted burnt to me. The other pizza with pepperoni and green peppers was not burnt and it was better. It will be a long time if I ever go back.
Atmosphere: 5
Food: 2
Service: 3
Ashely was great. She was very friendly and has great service
Atmosphere: 5
Food: 5
Service: 5
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