Panda Express

Why does this Panda Express Stop serving fresh food at 9:30pm? They ran out of white rice and chicken at 9:30pm and weren't making more. Then closed 10 min early! Is it just the Cove Panda Express that does this... Harker Heights doesn't.

Atmosphere: 1

Food: 1

Service: 1

Customer service has never been good here .. mostly girls that seem to be bothered by questions and or having to something as simple as putting napkins in a bag. Don't go after 8pm because they will be out of almost anything you want. Funny but true. Foods not good but without any real competitors, it seems thus place won't change...

Atmosphere: 1

Food: 3

Service: 1

Why order ahead 45 minutes if they cater to every customer and give you bullshit excuses on what's taking your order so long? Literally. Sat here and watched lines of people walk off with their food and my order was never ready. I could had went to setchezuans with this wait time good lord

Atmosphere: 1

Food: 4

Service: 1

Every time we go here in the evening they are too lazy to cook food and just say they are out of food. EVERY SINGLE TIME. Lazy employees

Atmosphere: 1

Food: 1

Service: 1

They do not answer the phone I have called 10 times and have been hung up on each time they just pick it up and set it down. So annoying especially when you have a pick up order that was WRONG

They didn’t give us teriyaki sauce or forks or chop sticks

Atmosphere: 5

Food: 5

Service: 4

I ordered DoorDash at 1130am and it is now 317pm and still it says the store is preparing the order and changing the delivery time…. And when I called the store they just said we are busy………

Atmosphere: 1

Food: 1

Service: 1

look, is that the adult section? terrible, never going back to this place

Atmosphere: 4

Food: 4

Service: 1

I should have known better to come right at opening. Google says they open at 930. They do not. They open at 10. However, their staff doesn't show up, so they don't open on time. My kids begged for Panda for their birthday lunch, and I get to let them down because this store isn't consistent.

Atmosphere: 1

Food: 3

Service: 1

Keep driving it’s NOT worth the stop. I ordered a bowl for my grandson fried riced and beef and broccoli. Well after getting home we were given someone else’s order and after a long day too tired to drive back. I should of Door Dashed from Great Wall on Willow.

Food: 1

Service: 1

The only reason this review gets a one star is due to the employees. I went through the drive-through and they were very quick. The young lady who gave me my food was beyond nice. She looked me in the eye, smiled and said thank you for coming. It’s been a long time since I’ve had a teenager or young an adult do that to me.
Thankfully, I was so hungry that I went ahead and opened the box about a block away from panda.
When I looked inside, I could see that I did not get the fried rice that I had ordered but noodles instead.
Thankfully, I didn’t wait to open the box in till I got home… which is an hour and 15 minutes away.
No big deal, mistakes happen. I turned around, and parked in the parking lot and walked in and explained the problem to who I think was a manager. He immediately said no problems and he went and got a box of rice for me.
As I said above, I was hungry. So I opened that box of rice and took a bite. I could tell that they attempted to season it, but fell far short. I would much rather have had white rice since there was nothing appealing about their fried rice.
So I tried the honey chicken and have eaten three or four nuggets and I’m still not sure that I’ve had any chicken in it. I’m pretty sure I’ve been eating batter.
So I decided to try the noodles the race was not agreeable. I’m not sure what was wrong with them, but they were on the verge of being mushy.
I checked out Google reviews before I went there and if I remember correctly that you were 3.3 stars. After this experience, I understand why.

Atmosphere: 1

Food: 1

Service: 5

The Staff and management refuses to cook their vegetables and meat throughly. Instead of serving cooked vegetables, they serve almost completely raw vegetables. Hard large chunks of broccoli that is extremely difficult to chew. They make it clear that they don’t care about their customers, they only care about how they want to it. Bad practice on their part.

Atmosphere: 2

Food: 1

Service: 1

Food is good. But as a delivery driver I shouldn’t be waiting literally 20 minutes for food. That is horrible treatment of your mobile customers

Atmosphere: 1

Food: 5

Service: 1

They always seems to be out of multiple things. This time was the worst. The young lady at the window was very sweet and helpful but it didn't make up for the food issue.
We get home and we wanted was still wrong one of the orders looked old and burnt.

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: Orange Chicken

I just wanted to say thank you to I believe his name is James. When I ordered my food he said it would be a minute. At the time he even offered me a free drink. I can’t thank him enough.

Atmosphere: 4

Food: 4

Service: 5