Yesterday afternoon, your crew member decided it would be appropriate to make comments on a customers voice at the drive through . Very loudly in front of others, maybe train your staff to lower their voices next time. Come here to get coffee with a side of insults apparently,- watch out for the suspender offender
Atmosphere: 1
Food: 1
Service: 1
Amber Bowers
Horrible experience and bad customer service from specific team members.
Atmosphere: 1
Food: 3
Service: 1
Alex Cannon
Over roasted coffee? Does anyone think this is really good?
Atmosphere: 2
Service: 5
Ofelia Davis
Drinks are too inconsistent. I order the exact same drink everyday and the taste varies, color is always off, and sometimes too milky. I’ll drive the extra 6 mins to go to the other location.
Heather Monroe
Copperas Cove. Easy to get to with a drive thru. Pumpkin loaf was warmed perfect and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kind Salted Caramel & Dark Chocolate Nut Bar, Venti Coffee FRP Coconut Milk Shot, Koia Vanilla Bean Protein Shake, Ham & Swiss on Baguette, Vanilla Bean Crème Frappuccino Blended Crème
Katja Walker
Love ❤️ love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Caramel Frappuccino
Bethany Horton
Everyone is nice at this location but have no idea what extra drizzle means. Don’t waste your money paying for extra.
Morgan Crabtree
Employess are friendly and is a clean place. What i expected:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade, Caramel Ribbon Crunch, Chocolate Cake Pop
Tina Zeljeznjak
Thank you to the young gentleman that ask how my day was going. To some like me that works from home and only gets out once a week that really meant a lot. I appreciate it.
Service: 5
Cyndi Evans
They are awesome! I get a pumpkin chai latte with oats milk and the big baby bow tie boy gets his “pup” cup…
Pumpkin Spice Latte and other exclusive fall items are not available in the Uber Eats app, can the store please update this?
Connie Reyna
Young man couldn't even take my order because Scot kept stopping him from the order to discuss other employees breaks so now the young man who did order went on break without getting a name for order...I ask to try new egg pesto sandwich no sandwich items or wraps in stock drive thru back time very excessive which why we went inside
Atmosphere: 2
Food: 1
Service: 1
Jessica Fleetwood
Definitely gone down hill this last year
Kaotik Waise
I always order ahead at this spot. Depending on the line, I'll run inside and they never give me an issue if I put it on the app that I'm going through the drive thru. Always friendly, even when they are busy. This spot and Fort hood are my go to. I avoid the one on post at the food market because they rarely have order ahead and don't accept the app for payments.
Yesterday afternoon, your crew member decided it would be appropriate to make comments on a customers voice at the drive through . Very loudly in front of others, maybe train your staff to lower their voices next time. Come here to get coffee with a side of insults apparently,- watch out for the suspender offender
Atmosphere: 1
Food: 1
Service: 1
Horrible experience and bad customer service from specific team members.
Atmosphere: 1
Food: 3
Service: 1
Over roasted coffee? Does anyone think this is really good?
Atmosphere: 2
Service: 5
Drinks are too inconsistent. I order the exact same drink everyday and the taste varies, color is always off, and sometimes too milky. I’ll drive the extra 6 mins to go to the other location.
Copperas Cove. Easy to get to with a drive thru. Pumpkin loaf was warmed perfect and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kind Salted Caramel & Dark Chocolate Nut Bar, Venti Coffee FRP Coconut Milk Shot, Koia Vanilla Bean Protein Shake, Ham & Swiss on Baguette, Vanilla Bean Crème Frappuccino Blended Crème
Love ❤️ love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Caramel Frappuccino
Everyone is nice at this location but have no idea what extra drizzle means. Don’t waste your money paying for extra.
Employess are friendly and is a clean place. What i expected:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade, Caramel Ribbon Crunch, Chocolate Cake Pop
Thank you to the young gentleman that ask how my day was going. To some like me that works from home and only gets out once a week that really meant a lot. I appreciate it.
Service: 5
They are awesome! I get a pumpkin chai latte with oats milk and the big baby bow tie boy gets his “pup” cup…
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this location! Everyone is so nice
Pumpkin Spice Latte and other exclusive fall items are not available in the Uber Eats app, can the store please update this?
Young man couldn't even take my order because Scot kept stopping him from the order to discuss other employees breaks so now the young man who did order went on break without getting a name for order...I ask to try new egg pesto sandwich no sandwich items or wraps in stock drive thru back time very excessive which why we went inside
Atmosphere: 2
Food: 1
Service: 1
Definitely gone down hill this last year
I always order ahead at this spot. Depending on the line, I'll run inside and they never give me an issue if I put it on the app that I'm going through the drive thru. Always friendly, even when they are busy. This spot and Fort hood are my go to. I avoid the one on post at the food market because they rarely have order ahead and don't accept the app for payments.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
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