I usually stop by this Windy's two to three times a week in the mornings around 10-11am. The Cook is a really nice guy and makes my order hot and fresh Everytime. This rest of the staff is helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Jessi Franklin
Went in for dinner. Did not feel like cooking. They were quick and food was fresh. Even though they were quick, the energy in the place was relaxed. Pleasant interaction that left me feeling welcome back rather than like an inconvenience. Thanks, keep it up!
Atmosphere: 5
Food: 5
Service: 5
Nicole Barrera
Was just here waiting in the drive line for five minutes one car ahead. No one was taking orders. I drove pass and saw people working inside. My window was down and no one took the order of the car ahead of me. Help your customers
Dale Kimble
Always enjoy the food and atmosphere. They are always ready to help.
Atmosphere: 4
Food: 5
Service: 5
Takirah Ellis
Wendy's nuggets are fire 🔥😋😍
Atmosphere: 5
Food: 5
Service: 5
Kelley Vance
Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
D
nuggets were burnt to a crisp and the still had the nerve to put them burnt things in my bag
Atmosphere: 1
Food: 1
Service: 1
Austin Hedrick
This place is the worst place I've ever been to my wife and myself had ordered on the app. When we got to the window to pick up our food, the manager, jesica, was working the drive-through. She handed some of our food. we told her that we were missing food and drinks, and she said that her system was not working. She then started saying that we owed her $6 and was really rude. we told her and showed her our online order, which was completely paid for, and still told us no, we were wrong. We asked for a refund, which was a total of $21.94, and she told us no, that we had to call the Wendy's app to get a refund, so we did. They told us that some from the stores upper management would call in a few business days, and here we are two weeks later with no phone call from them. If I could give this place no stars, I would because they are rude and thieves.
Atmosphere: 1
Food: 1
Service: 1
walt williams
Long wait. Over 10 min. Wrong drink. Couldn't make change.
Atmosphere: 1
Food: 2
Service: 1
Jude Clear
Picked up food thru drive thru it was horrible everything was cold n fries were day old n nasty. Worst food I've ever gotten thru drive thru. Won't be back!!!
Went through the drive thru this morning and the lady at the window was rude from the moment she took my order. She kept asking is that it, is that it. She didn’t even say hello when I came up to the window, didn’t say have a good day, nothing. She needs to work on her customer service. Seriously, If you don’t like the job that YOU choose to work at, then why are you even there?
Service: 1
Ken Balliger
Typical fast food but in comparison to other Wendy's the sandwiches are a little lacking. Chicken always seems overdone in comparison to others. Also all sandwichs seemed slammed together not resembling the traditional expected burger/sandwich.Staff is friendly, but dining room always seems dirty even when empty.
Atmosphere: 4
Food: 3
Service: 5
Cameron Hernandez
The Copperas Cove location was really good to my family. I have 5 children between 4 and 14 and everyone was happy with thier meal.
ebony moore
I stopped here for lunch today around 330. The customer service has gone down hill drastically. Nobody smile, speak, and they talk so fast. The young lady who actually handed me my order was the only one that acknowledged me. This was after encountering 3 people prior. It’s sad how bad customer service has gotten now and days.
I usually stop by this Windy's two to three times a week in the mornings around 10-11am. The Cook is a really nice guy and makes my order hot and fresh Everytime. This rest of the staff is helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Went in for dinner. Did not feel like cooking. They were quick and food was fresh. Even though they were quick, the energy in the place was relaxed. Pleasant interaction that left me feeling welcome back rather than like an inconvenience. Thanks, keep it up!
Atmosphere: 5
Food: 5
Service: 5
Was just here waiting in the drive line for five minutes one car ahead. No one was taking orders. I drove pass and saw people working inside. My window was down and no one took the order of the car ahead of me. Help your customers
Always enjoy the food and atmosphere. They are always ready to help.
Atmosphere: 4
Food: 5
Service: 5
Wendy's nuggets are fire 🔥😋😍
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
nuggets were burnt to a crisp and the still had the nerve to put them burnt things in my bag
Atmosphere: 1
Food: 1
Service: 1
This place is the worst place I've ever been to my wife and myself had ordered on the app. When we got to the window to pick up our food, the manager, jesica, was working the drive-through. She handed some of our food. we told her that we were missing food and drinks, and she said that her system was not working. She then started saying that we owed her $6 and was really rude. we told her and showed her our online order, which was completely paid for, and still told us no, we were wrong. We asked for a refund, which was a total of $21.94, and she told us no, that we had to call the Wendy's app to get a refund, so we did. They told us that some from the stores upper management would call in a few business days, and here we are two weeks later with no phone call from them. If I could give this place no stars, I would because they are rude and thieves.
Atmosphere: 1
Food: 1
Service: 1
Long wait. Over 10 min. Wrong drink. Couldn't make change.
Atmosphere: 1
Food: 2
Service: 1
Picked up food thru drive thru it was horrible everything was cold n fries were day old n nasty. Worst food I've ever gotten thru drive thru. Won't be back!!!
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Went through the drive thru this morning and the lady at the window was rude from the moment she took my order. She kept asking is that it, is that it. She didn’t even say hello when I came up to the window, didn’t say have a good day, nothing. She needs to work on her customer service. Seriously, If you don’t like the job that YOU choose to work at, then why are you even there?
Service: 1
Typical fast food but in comparison to other Wendy's the sandwiches are a little lacking. Chicken always seems overdone in comparison to others. Also all sandwichs seemed slammed together not resembling the traditional expected burger/sandwich.Staff is friendly, but dining room always seems dirty even when empty.
Atmosphere: 4
Food: 3
Service: 5
The Copperas Cove location was really good to my family. I have 5 children between 4 and 14 and everyone was happy with thier meal.
I stopped here for lunch today around 330. The customer service has gone down hill drastically. Nobody smile, speak, and they talk so fast. The young lady who actually handed me my order was the only one that acknowledged me. This was after encountering 3 people prior. It’s sad how bad customer service has gotten now and days.
Service: 2
It's a hit or miss with this place!!
Atmosphere: 2
Food: 3
Service: 2
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