There was a teeny roach on the top of my lid and the ice cream didn’t taste good. The place was dirty.
T.
My family and I went there for ice cream and there was a dead fly in the bucket of ice cream! When I informed the worker she simply scooped the fly out and proceeded to ask our order. I asked are you going to remove the bucket of ice cream from the display? She said the other one would take to long to thaw out. The store was also filthy! I would NOT suggest eating anything from there!
Atmosphere: 1
Food: 1
Service: 1
kelli collins
We drove through, and drove away, before I took a bite of my ice cream. I ordered classic mint chocolate chip. We all know what it tastes like. This was not That. This tasted like the most off-brand substitute you could possibly imagine. The color looked gray, not green. It tasted like bland vanilla with a little drop of mint and had the texture of marshmallow fluff. It was awful and I would have thrown it out the window except we paid $7! Yes, I'm sure they gave me their version of mint chocolate chip. I'll never order it again. Yet another childhood food ruined by restaurants being cost-effective. So disappointed.
Crystal Juliettte
The guy who we just ordered from is super rude. And apparently they don’t have at least half of the ice cream flavors? Glad a Freddy’s is opening near by soon. We won’t be getting ice cream from here anymore.
Atmosphere: 1
Service: 1
Corey Jones
Baskin Robbins has some of the best ice cream flavors. Service is always dicey. We continue to support Baskin Robbins until there is better Ice Cream options in Aubrey.
Atmosphere: 3
Food: 5
Service: 3
Tiff C
First Baskin Robbins I’ve ever been to that has ZERO ice cream cakes available ?♀️
Nikki M
Went there at 7:30 and they had already locked the doors.
Chantel
Dirtiest ice cream place I’ve encountered in a while. Zero customer service
F Z
Ice cream was good . Burger was 7 out of 10. The place was not very clean
Vanessa Morales
The person who took our order seemed to hate us for existing and bothering him. He was so bothered to take our order and really made the whole visit super awkward. I just wanted to enjoy some treats with my family I didn’t mean to ruin this kids life by wanting a mangonada. Also, the place is dirty and the table was broken.
Literally the only ice cream shop that can’t make anything the family wanted. Why can’t Baskin Robins keep brownies or cookies n cream in stock?No brownie sundae’s and no cookie sundaes…. Jack in The Box has ice cream though…..
Chantel Gay
Dirtiest ice cream place I’ve encountered in a while. Zero customer service
Jonathan Salazar
Not worth you’re money. Do not go to this location. If you can go to the little elm location where they treat you with customer service and actually give full size scoops to get your money worth.
D G
Ice cream was good . Burger was 7 out of 10. The place was not very clean
Charles Cooper
Whoever does the hiring for this place should be fired.This place has been consistently bad since it opened. I get great service at business nearby, so it’s not the hiring pool. Whoever does the hiring in the managing of these employees should be fired.
There was a teeny roach on the top of my lid and the ice cream didn’t taste good. The place was dirty.
My family and I went there for ice cream and there was a dead fly in the bucket of ice cream! When I informed the worker she simply scooped the fly out and proceeded to ask our order. I asked are you going to remove the bucket of ice cream from the display? She said the other one would take to long to thaw out. The store was also filthy! I would NOT suggest eating anything from there!
Atmosphere: 1
Food: 1
Service: 1
We drove through, and drove away, before I took a bite of my ice cream. I ordered classic mint chocolate chip. We all know what it tastes like. This was not That. This tasted like the most off-brand substitute you could possibly imagine. The color looked gray, not green. It tasted like bland vanilla with a little drop of mint and had the texture of marshmallow fluff. It was awful and I would have thrown it out the window except we paid $7! Yes, I'm sure they gave me their version of mint chocolate chip. I'll never order it again. Yet another childhood food ruined by restaurants being cost-effective. So disappointed.
The guy who we just ordered from is super rude. And apparently they don’t have at least half of the ice cream flavors? Glad a Freddy’s is opening near by soon. We won’t be getting ice cream from here anymore.
Atmosphere: 1
Service: 1
Baskin Robbins has some of the best ice cream flavors. Service is always dicey. We continue to support Baskin Robbins until there is better Ice Cream options in Aubrey.
Atmosphere: 3
Food: 5
Service: 3
First Baskin Robbins I’ve ever been to that has ZERO ice cream cakes available ?♀️
Went there at 7:30 and they had already locked the doors.
Dirtiest ice cream place I’ve encountered in a while. Zero customer service
Ice cream was good . Burger was 7 out of 10. The place was not very clean
The person who took our order seemed to hate us for existing and bothering him. He was so bothered to take our order and really made the whole visit super awkward. I just wanted to enjoy some treats with my family I didn’t mean to ruin this kids life by wanting a mangonada. Also, the place is dirty and the table was broken.
Restaurantji Recommends
Literally the only ice cream shop that can’t make anything the family wanted. Why can’t Baskin Robins keep brownies or cookies n cream in stock?No brownie sundae’s and no cookie sundaes…. Jack in The Box has ice cream though…..
Dirtiest ice cream place I’ve encountered in a while. Zero customer service
Not worth you’re money. Do not go to this location. If you can go to the little elm location where they treat you with customer service and actually give full size scoops to get your money worth.
Ice cream was good . Burger was 7 out of 10. The place was not very clean
Whoever does the hiring for this place should be fired.This place has been consistently bad since it opened. I get great service at business nearby, so it’s not the hiring pool. Whoever does the hiring in the managing of these employees should be fired.
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