Chick-fil-A

11851 US-380, Cross Roads
(940) 365-2727

Recent Reviews

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Jahangir Rehman

This place consistently doesn't give good portion..you get home look and always disappointed..just fill the fires

Atmosphere: 5

Food: 3

Service: 5

Cheung Maverick (Tipsy27)

I’ve been going there almost every day except Sundays, but the quality control was terrible today. I threw it in the trash bin, and now I’m hungry.

Atmosphere: 4

Food: 1

Service: 4

David Clouse

I like this CFA, but the new split drive through/order on app setup seems to disproportionately impact the drive-thru folks. I was just in a lone of seven cars and none of them were ordering on the app.... Basically wasting an entire drive-thru

Atmosphere: 5

Food: 4

Service: 3

M R

Me and my daughter eat here once a week for breakfast and everyone is very nice including the manager. The food is always good as well. It is our favorite Chick-fil-

Atmosphere: 5

Food: 5

Service: 5

Mrs Burton

The play area is open and my kids enjoyed it

Always great service.

2024 Service continues to be great!

Atmosphere: 5

Food: 5

Service: 5

Bathleena Huxley

The Huxley's LOVEE this chick fli a. We live about 15 minutes away, and we always get chick fli a every Saturday. Guess what, It never disappoints!😜 The food is always great and always fresh. #BathleenaApproved🍴👍

Atmosphere: 5

Food: 5

Service: 5

Rebecca Caranna

Always great service here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Cobb Salad

David Johnson

Always consistently outstanding service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets, Lemonade, Sandwich, Cobb Salad

Roy Hall

Very good fast service and food was outstanding

Atmosphere: 5

Food: 5

Service: 5

Marissa Fortune

Consistently leaves items off of Uber Eats orders.

Service: 1

John Patrick Blair, Jr.

My children and I frequent this chic Fila for the indoor playground. Every time we come the food is hot and fresh, staff is very friendly, and the playground and restaurant are very clean. We always have an excellent time here.

Atmosphere: 5

Food: 5

Service: 5

Gordon Ricard

It's the best of all food inspired worlds. Always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets

Alex U

This Chick-fil-a location unfortunately tarnishes the reputation of the Chick-fil-a brand. The customer service was horrible! I had to wait forever to get my food while employees did nothing but talk and joke around with each other. And when I finally did get my food, it was abysmal ?. The fries were soggy and the chicken was overcooked. I’m extremely disappointed. What a waste of my time and money.

Atmosphere: 1

Food: 1

Service: 1

Justin Clark

I ordered chick-fil-a from the app at 8:30pm and selected to pickup at this location (for the first time) . The app said it would be ready in about 6-8 minutes. Got there around 9pm, and went inside to pickup my order. Except my order wasn’t there, so I informed an employee who said they would check on my order for me. That employee went to “check” and never came back, so I had to ask another employee. Then about 20 minutes later I finally received my order, so in all it took 50 minutes to get an order of 5 chick-fil-a nuggets, a large fry, and one of the chick-fil-a sauce bottles. I couldn’t believe how long it was taking until I looked over and saw several other employees just standing around chatting about Taylor Swift. I have never received such poor customer service in my entire life at a Chick-fil-a. This Chick-fil-a’s customer service is on par with McDonalds.

Oh and to top it off, when I got home I noticed that the large fry box was half empty.

Atmosphere: 1

Food: 1

Service: 1

Luis Zeno

Always I have an excellent experience in this restaurant.. highly recommended..!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

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