Sonic Drive-In
11601 US-380, Cross Roads
(940) 365-5824
Recent Reviews
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Went to get 2 drinks and a groovy fry. The workers were unkind. I was trying to order a soda customized and the app doesn't allow it. (Dr pepper, with caramel and sweet cream, easy ice) On the app I have drinks for half price. When I asked them to honor it they treated us like we were absolutely ridiculous for asking. I'm partially deaf and I read lips as a main form of communication. The girl working clearly didn't know this and through the window I read her saying "oh my God, seriously?" The guy taking the order sounded like he's extremely high, offered "10 % off" in a very rude manner. At this point I had already decided not to get anything there cause I was no longer interested.
The groovy fries I purchased just before in my mobile order were soggy to the point it was very obvious they were very old fries. Disappointed but not surprised. Don't worry I won't return to this location!
Went down the street to the Sonic near paloma creek and was treated very kindly! Will absolutely return to that location and happily spend my money.
Food: 1
Service: 1
Great service, friendly people and one of my favorite choices for fast food. Great food and great prices, especially when you use the app!
Atmosphere: 5
Food: 5
Service: 5
Our server Dameon was extremely kind!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Been to this location lots of times. My go-to’s are chili cheese tots, Rte 44 sweet teas and hot fudge sundaes. While the tots aren’t super consistent, overall, the regular food here is better than many of the locations I’ve been to. The pluses here are that they actually do a good job on my extra-fudge sundaes and the carhop is usually smiling and friendly.
See y’all again soon! Thanks!
Food: 4
Service: 5
Peyton was fantastic. She was bubbly, cheerful, had a friendly smile, and absolutely earned my return business. Customer service is a big thing to me, as I work in a sales based industry. All it takes is one good employee and she was it! Earned this review good job to the whole team!
Atmosphere: 5
Food: 5
Service: 5
Best tea on the road. Half off through their app.
Atmosphere: 5
Food: 5
Service: 5
If you like to wait for 30+ minutes for food this might be your sonic, if you like food cold that is meant to be hot this might be your sonic, if you like workers laughing when you ask how much longer your food will be this might be your sonic...
Atmosphere: 1
Food: 1
Service: 1
Not sure if it's the speakers or the person who took my order but the miscommunication made this take WAY longer than it should have. Even after clarification they still got my order SO wrong. How do you make a chocolate coconut shake when it's supposed to be a chocolate shake with m&m's pls ?
Service is trash. Have been waiting over 50 minutes for my food to be prepared that 4 drivers have canceled
First was the service. I was the first customer of the morning, and Mr. Matt greeted me with a pleasant good morning at the drive-thru. Second was the food. The food was made fresh, and they didn't skimp on the ingredients. Third was my check-out. Mr. Matt remembered salsa when I forgot, and even though their system was doing an update, my food was delivered in perfect time! My experience this morning at this location was 5 stars! I want to give a shout out to the cook as well. Although I didn't meet him face to face he made a superb supreme breakfast burrito! What a great team to be served by first thing on Tuesday morning!
Parking: There are plenty of stalls, and additional parking if you want to sit in your car and eat but not take up a stall. Plus the ease of access if you are driving an RV, moving truck or pulling a trailer. The ingress and egress of this establishment is phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Tots, Tater Tots, Burrito, Onion Rings
Restaurantji Recommends
They helped me re-charge my car ha.
Car died while driving away, one of the servers answered the door and another (xexel I think) decided to help me out with a jump.
It helped so much.
Got some slushes from them.
They were really good too.
Food: 4
Service: 5
Place is good, foods hot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili Cheese Coney
I waited 25 minutes for my order tonight and everything tasted of old fry grease... $43 bucks later. I will not be coming here again.
Food: 1
Service: 3
Good service, food was good - hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Well other than getting a whole bag of ice poured on me ? ? but people make mistakes didn't even say sorry or excuse me! Ugh a lot of young people work there don't get it twisted they work there butt!!! Off and some just need to pay attention food was ....well no taste like grease
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Burger, Tater Tots, Mozzarella Sticks
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