Subway
11700 US Hwy 380, Cross Roads
(940) 365-2104
Recent Reviews
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Worst location I've been to.
Always backed up with only one worker. I tried to order from here two days in a row. 1st time, it was only one person in front of me and only one sever. Took so long on one order that I finally just had to walk out.
Today, I went and was told they can't take my order because there's a bunch of online orders they needed to get to..... Yet again, only one worker. Dosapp and I just will dodge this location from here on out. Literally drive to the location just to make an order and not even for shopping since this is the closest location to my house, and Firehouse Sub was closed..
What a waste!
Atmosphere: 1
Service: 1
DO NOT PLACE ONLINE/APP ORDER HERE. Recently ordered 4 footlongs, and not 1 of them was correct. I paid for double bacon for blt and each half had TWO slices! I also ordered from the subway series menu (2 of the same kind), but I'm not even sure what I got in their place... for both, each side had 3 (thin) pieces of salami and pepperoni, and that was it. Not worth the $12+ value or near accurate. Then, the last sandwich was made while I was there because they were out of the steak (also $12+). I changed it to meatball and dude didn't put the cheese on it!! Nor did he offer me reimbursement of any kind, since all was paid for before pickup.
OH, plus, I had scheduled pickup for 30 minutes ahead, but nothing was even started when I got there! They had ONE employee working during dinner time and super long line! I had to return, which I did 45 minutes later, just to receive everything incorrect! Total order $30+, total value received= negative. So disappointed.
Never again!
Atmosphere: 2
Food: 2
Service: 1
It was good clean friendly
!!!!
Atmosphere: 5
Food: 5
Service: 5
Need help slow to make your sandwich and bread was hard like it was 2 days old. Worst store ever
Atmosphere: 1
Food: 1
Service: 1
I am very disappointed with this subway, the tast was very different its not a subway tast. I have asked for rotesTrey chicken But they gave some thing else which is bigger in peices , cant able to eat. They were giving offer with poor quality and quantity food.
Atmosphere: 1
Food: 1
Service: 1
It was good clean friendly!!!!
Atmosphere: 5
Food: 5
Service: 5
Rude black lady working today July 31 2023. Ignorant and
Service: 1
Great store amazing service ? ? Maria is the best manager ? the night shift Jessie. And joshua are amazing night shift keep it up
We love coming here Maria the new manager is the best thing that has happened to this store customer service is awesome and I can't praise this store enough definitely this store has definitely approved since she has taken the lead ❤?
Only one star for the service
Restaurantji Recommends
Never enough employees. Usually only have 1 employee available to work. There is 2 really amazing and awesome employees, while all the others are terrible. I hate showing up to the subway and realize that I'm going to get a terrible sub because of the person working, on the other hand, when I get one of the 2 amazing employees, I know my sub will be made correctly.
Definitely would not recommend coming to this location. Three people working behind the counter and they couldn’t do much of anything. They moved like turtles and there was no customer service. I wont Be coming back to this location that’s for sure!
Although I think it's a little on the expensive side for a sub, this location was clean and had Great customer service. And, had fresh food. I would recommend this location.
Everything was good!
This is a 24 hour subway, yet when i walked up, the door was locked but the lights were on. I knocked on the window and 2 girls were inside on their cell phones. They looked annoyed that they had to get up, unlock the door and attend to me. One stayed on her cell the entire time i was in the store, the other made my wrap with things on it that i did not ask for. When i questioned her about it, she said thats how it comes. I didn't argue because I had awaited almost 15 minutes of my lunch break.
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