Taco Bell
14000 US-380, Cross Roads
(940) 365-9884
Recent Reviews
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Worst service. They basically throw your shit in the bag the end make you park around the corner to get it. Thought maybe it was a one or two time thing but nah. This place is a joke even for Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Man at the register was spitting out cuss words left and right, refused to help me even though I was standing right in front of me. The district manager needs to overhaul this place bad.
Atmosphere: 1
Food: 1
Service: 1
I found two hairs in my chulupa....I just spent $30 on hair ........in my chulupa fantastic 🙃
Atmosphere: 1
Food: 1
Service: 2
They take their time and make you wait a long time for your your order they make you move to the parking to keep the lines flowing but I waited like 20 min for my food and it was all wrong. They never apologized to me they did fix my order but we're so rude. Not one nice person and I asked for hot sauce and yup didn't get any.
Atmosphere: 1
Food: 1
Service: 1
This location literally gave me food poisoning last night. DO NOT EAT HERE.
Food: 1
Service: 1
AVOID THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Ordered food and asked to pull around to door. There is already 20+ ppl waiting in the lobby and cars. After 45 minutes received food. Wish we could give negatives stars. This is terrible! Like did they have to go make the cheese, skin the cow or pick the beans???
Atmosphere: 1
Food: 1
Service: 1
Very quick and delicious! I used to be very disappointed in this location, but the quality of the items and the speed at which they come out is what I expect of a fast food restaurant. As a manager in a service industry, I can tell when at least 2 or more people have it together in a small crew, and idk who they were, but they are stellar.
Parking: Lots of availability to park and walk inside!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cheesy Roll Up, Soft Taco, Chicken Quesadilla, Grilled Cheese Burrito
They're slow and they just don't care. They lobby is full of people that are waiting on orders.
Atmosphere: 1
Food: 3
Service: 1
I can never give Taco Bell more than 3 stars for food quality bc it’s fast food. Workers were great.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Mexican Pizza
Absolutely horribly ran franchise. Always out of everything and insane wait times. I pulled up tonight and they told me it would be a half hour wait. The entire parking lot is full!
Service: 1
Restaurantji Recommends
I asked the employee to tape the order properly so it wouldn’t come off. They said we can’t waste tape to seal the bag and their response is very rude . All I asked was for simple tape, and the response was yelling at me that they can’t wait. Waste any Tape. It’s the worst customer experience I have ever faced. hope the Taco Bell see it and Educate the employee with basic customer service.
Service: 1
After a long day at work, I was ready to unwind with my meal, but my relaxation was disrupted when I found a piece of cardboard in my food. I contacted the store, seeking a resolution, but the individual who answered the phone, although trying their best, was unable to communicate clearly in English and ended the call without providing a resolution.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Supreme
DO NOT ORDER FOOD FROM DOORDASH WITH THEM, ESPECIALLY AT NIGHT!!! I have lived here and patronized here 3 years and I say do not come here past normal daytime hours. The day manager is great. The night crew altogether ARE HORRIBLE! Literally every time I order for delivery late at night deliver. The night crew are q bunch of incompetent, RUDE thieves. Dont waste your money! I NEVER GET WHAT I order.
Atmosphere: 1
Food: 1
Service: 1
Somehow every time I go here the fryers are broken when I order the cheesy Street chalupas which everywhere else are pretty badass. And the food that I do get is really gross I just ordered off a doordash and I didn't even get half of my order they didn't adjust it they just didn't put it in there. Just avoid this location
Atmosphere: 1
Food: 1
Service: 1
Always having me drive around to the front so their drive thru time can be short but actually take 10 min to bring me my food. After waiting 15 min I had ask for my order! And I usually don’t complain but last time I went to this location they said they were out of beef like how lol
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