Didn't have a good experience here. After i ordered my donuts and tried to pay with cash so i could get rid of all my change. I was only 10 cents short of the total And asked the lady if it was fine being only 10 cents short! And even explained to her i could use my card but i just want to get rid of my cash. She insisted that i put back a donut so i would have enough to cover the total. And thats exactly what i did unfortunately.. overall i feel there was just a lack of empathy with the lady, and i just have to ask was it worth it? Now the business just lost out on a potential repeat customer over 10 cents...
Atmosphere: 1
Food: 1
Service: 1
Eddie Johnson
I see everyone saying that the lady is very rude and im starting to see why. She acts like she gets annoyed when telling her what donuts you want. I will not be going back there at all. Also the donuts didnt taste fresh at all and I went early in the morning!
Atmosphere: 1
Food: 1
Service: 1
Frank Sligh
All I can say is Rude wow. Reading the reviews I can see this lady either hates her job or gets annoyed very easily, either way I’ll take my money and donut cravings elsewhere where.
Atmosphere: 1
Food: 2
Service: 1
Denzel Ray
I’m going to be honest never have I experienced a lady at a donut store this rude. She had an attitude when I was telling her what donuts I wanted.. not to mention the donuts here don’t even taste fresh. Please if you are seeing this it’s worth the extra 5 min drive to visit another donut shop with better donuts and customer service.
Atmosphere: 1
Food: 1
Service: 1
D,ray2321
If I could give this place a zero star I would.. the donuts tasted like they have been sitting overnight and the lady working had an attitude when I was telling her I wanted my donuts warmed up. Will never come here again I’ve had way better donuts and service
Atmosphere: 1
Food: 1
Service: 1
Jerecka Atkins
If I could give zero stars, I would. My family lives less than two minutes from this place, so it has always been our go-to simply for convenience. Over the past year, my husband has consistently mentioned that the young lady with the bob is very rude. I’ll admit, I initially made excuses for her behavior, assuming she might just be having a bad day. Today, however, was the final straw. My husband came home extremely upset. While placing his order, he had to call me to confirm what items they had left, and she visibly rolled her eyes and became annoyed. He then asked if our donuts and kolaches could be placed in one large bag so he could carry everything together. She initially refused, and when she finally did comply, she threw the items in the bag and appeared irritated the entire time. This isn’t an isolated incident. My husband has mentioned multiple occasions where she has been short, dismissive, and unwelcoming. I hate to even say this, but the repeated behavior makes it feel as though there may be bias involved. We work hard for every dollar we earn, and it’s extremely important to spend money at places where you are treated with basic respect and dignity. If a business cannot provide that, I strongly encourage others to go out of their way to support a place that will.
John Rindom
These lady's are great. Since we have been kind of regulars here, they know my order better than I do. The donuts and kolaches taste great and they are very creative with their kids donuts.
Rachel Turner
I had a rude enough experience that I wanted to make a review after more than one encounter like this here. I guess I shouldn’t be surprised to see other people posting the same experience. We always came here first because they make cute donuts for kids. I initially started coming in on Tuesdays and Thursdays to get a donut and kolache for my young son before school and did this many times before one of the employees (who even helped me personally with the same order before) suddenly told me I have to purchase more than that amount to come in. Some people only want a donut and a kolache? Lol. I was baffled I hadn’t been told this before if it really was an issue and I had clearly become a loyal customer. I stopped coming in for that reason and reluctantly did eventually begin coming back in on some weekends. Today I came in excited to place a pretty big order for my family and all I did was ask if the jumbo kolache that was left on one side was regular or jalapeño. She answered so I confirmed the other four large ones left were the other type. She thought I was asking to order them but I told her I was asking to confirm the type. She stopped, rolled her eyes, and was visibly irritated that I was not ordering quick enough for her, I suppose. The answer she provided, I would have actually just changed up my order based on what was left. With that response, I told her I was going somewhere else. I have no idea why many of the employees are so rude here. There is a younger girl who is beyond sweet so hopefully people get her service. I went over to “Best Donuts” in front of Kroger. They are always very nice there, have a drive-thru, and have began making cute donuts for kids too. Even though DS Donuts are tasty, their service is so hard to deal with, I would recommend going somewhere else. It’s not worth it and they will not be my first choice anymore, if ever.
Atmosphere: 1
Food: 5
Service: 1
Jon Gerling
Went in the store this morning to get donuts. I love the variety and the donuts actually taste good. But the service was terrible. The lady was very rude and short with us. I will not go back due to the fact of the customer service themselves.
My advice to you please be polite to your customers. Please don’t act condescending towards us.
Blueberry cake and the apple fritters are delicious
Atmosphere: 4
Food: 4
Service: 5
Henry Parks
On December 24th I bought a half dozen of donuts. One of my selections was a “glaze donut” apparently I had mentioned a product she was not familiar with? Rather than saying sir we don’t have plain glaze donuts, but we do have cinnamon glaze. The rudeness and impatient response of the associate overshadowed the quality (freshness and flavor of their product) I had become accustomed too. Unfortunately, this is not first time this behavior has been noted. We have been frequenting this establishment since 2017. I don’t recall the rudeness or impatience. I am sure management has changed since 2017 not sure if it was for the better? All customers deserve to be educated on your product.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Doughnut
james polis
The freshest, moderately priced donuts in the area. The owners are always pleasant and friendly. Highly recommend.
Small and cozy shop. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Didn't have a good experience here. After i ordered my donuts and tried to pay with cash so i could get rid of all my change. I was only 10 cents short of the total And asked the lady if it was fine being only 10 cents short! And even explained to her i could use my card but i just want to get rid of my cash. She insisted that i put back a donut so i would have enough to cover the total. And thats exactly what i did unfortunately.. overall i feel there was just a lack of empathy with the lady, and i just have to ask was it worth it? Now the business just lost out on a potential repeat customer over 10 cents...
Atmosphere: 1
Food: 1
Service: 1
I see everyone saying that the lady is very rude and im starting to see why. She acts like she gets annoyed when telling her what donuts you want. I will not be going back there at all. Also the donuts didnt taste fresh at all and I went early in the morning!
Atmosphere: 1
Food: 1
Service: 1
All I can say is Rude wow. Reading the reviews I can see this lady either hates her job or gets annoyed very easily, either way I’ll take my money and donut cravings elsewhere where.
Atmosphere: 1
Food: 2
Service: 1
I’m going to be honest never have I experienced a lady at a donut store this rude. She had an attitude when I was telling her what donuts I wanted.. not to mention the donuts here don’t even taste fresh. Please if you are seeing this it’s worth the extra 5 min drive to visit another donut shop with better donuts and customer service.
Atmosphere: 1
Food: 1
Service: 1
If I could give this place a zero star I would.. the donuts tasted like they have been sitting overnight and the lady working had an attitude when I was telling her I wanted my donuts warmed up. Will never come here again I’ve had way better donuts and service
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars, I would. My family lives less than two minutes from this place, so it has always been our go-to simply for convenience. Over the past year, my husband has consistently mentioned that the young lady with the bob is very rude. I’ll admit, I initially made excuses for her behavior, assuming she might just be having a bad day.
Today, however, was the final straw. My husband came home extremely upset. While placing his order, he had to call me to confirm what items they had left, and she visibly rolled her eyes and became annoyed. He then asked if our donuts and kolaches could be placed in one large bag so he could carry everything together. She initially refused, and when she finally did comply, she threw the items in the bag and appeared irritated the entire time.
This isn’t an isolated incident. My husband has mentioned multiple occasions where she has been short, dismissive, and unwelcoming. I hate to even say this, but the repeated behavior makes it feel as though there may be bias involved.
We work hard for every dollar we earn, and it’s extremely important to spend money at places where you are treated with basic respect and dignity. If a business cannot provide that, I strongly encourage others to go out of their way to support a place that will.
These lady's are great. Since we have been kind of regulars here, they know my order better than I do. The donuts and kolaches taste great and they are very creative with their kids donuts.
I had a rude enough experience that I wanted to make a review after more than one encounter like this here. I guess I shouldn’t be surprised to see other people posting the same experience. We always came here first because they make cute donuts for kids. I initially started coming in on Tuesdays and Thursdays to get a donut and kolache for my young son before school and did this many times before one of the employees (who even helped me personally with the same order before) suddenly told me I have to purchase more than that amount to come in. Some people only want a donut and a kolache? Lol. I was baffled I hadn’t been told this before if it really was an issue and I had clearly become a loyal customer. I stopped coming in for that reason and reluctantly did eventually begin coming back in on some weekends. Today I came in excited to place a pretty big order for my family and all I did was ask if the jumbo kolache that was left on one side was regular or jalapeño. She answered so I confirmed the other four large ones left were the other type. She thought I was asking to order them but I told her I was asking to confirm the type. She stopped, rolled her eyes, and was visibly irritated that I was not ordering quick enough for her, I suppose. The answer she provided, I would have actually just changed up my order based on what was left. With that response, I told her I was going somewhere else. I have no idea why many of the employees are so rude here. There is a younger girl who is beyond sweet so hopefully people get her service. I went over to “Best Donuts” in front of Kroger. They are always very nice there, have a drive-thru, and have began making cute donuts for kids too. Even though DS Donuts are tasty, their service is so hard to deal with, I would recommend going somewhere else. It’s not worth it and they will not be my first choice anymore, if ever.
Atmosphere: 1
Food: 5
Service: 1
Went in the store this morning to get donuts. I love the variety and the donuts actually taste good. But the service was terrible. The lady was very rude and short with us. I will not go back due to the fact of the customer service themselves.
My advice to you please be polite to your customers. Please don’t act condescending towards us.
Atmosphere: 1
Food: 3
Service: 1
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Great Doughnuts
Atmosphere: 4
Food: 4
Service: 4
Blueberry cake and the apple fritters are delicious
Atmosphere: 4
Food: 4
Service: 5
On December 24th I bought a half dozen of donuts. One of my selections was a “glaze donut” apparently I had mentioned a product she was not familiar with? Rather than saying sir we don’t have plain glaze donuts, but we do have cinnamon glaze. The rudeness and impatient response of the associate overshadowed the quality (freshness and flavor of their product) I had become accustomed too. Unfortunately, this is not first time this behavior has been noted. We have been frequenting this establishment since 2017. I don’t recall the rudeness or impatience. I am sure management has changed since 2017 not sure if it was for the better? All customers deserve to be educated on your product.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Doughnut
The freshest, moderately priced donuts in the area. The owners are always pleasant and friendly. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
This donut place is a GEM ? Best donuts ever!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
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