They had my kid lie order ready to go! And it was perfect!
Food: 5
Service: 5
Adriana Martinez
Expect less than average food and service, wings are never coated, never seasoned, expensive chicken nuggets. Shame.
Atmosphere: 1
Food: 1
Service: 1
Lexiale
I did an online order tonight that I paid $48 for. I went to go pick it up. No I don’t check my food in the car because “usually” it’s correct. My 1st impression of the food location was eh not good. It was dirty, the drink area had ice cubes to the top where the soda drip is. Staff was ok when I got there. But as soon as I got home, I noticed I didn’t get my veggie sticks. So I called & said I didn’t get them,I didn’t feel like going back. So a refund? A credit for next time? No! I paid $11.59 for 6 boneless wings & JOANNA when I explained this to her who said NO to credit or refund per policy…umm ok. So what now? I have to take all the food to the location just so they can see the carrots are in fact missing..what!? “Per policy” this has to be done. I mean I hope KENNETH didn’t make this policy because that’s crazy to go back show food to see something missing. Yes, I got an attitude, because I asked one my family members if they can go up there to take the food because I don’t feel like getting into an argument. Then JOANNA wants to intervine in my conversation talking about she wasn’t arguing. I never said she did. So since I was at this point irritated with her she hung up the phone LOL! Ok. I called back she answered the phone, I asked for her name: JOANNA & her managers name: KENNETH!!! I will stick to Burleson which is more accommodating to making the paying customer happy.Over some carrots a call was escalated…INSANE! Extreme over some carrots? I mean yeah. But don’t try to get in my conversation or hang up on me. Call me a Karen, don’t care. I didn’t ask for anything FREE. I’m sticking to these $12 6 piece boneless wings ??♀️Thank you H-E-B carrots, for coming in clutch.
Atmosphere: 1
Food: 1
Service: 1
Ke Ro Hard
Ordered delivery and the main item (large ranch) was missing. Called them and they acted like it was my fault. Wouldn’t give me a refund because I couldn’t find where the order number was located. Was a waste of time and money because I can’t eat any of my food without the ranch.
Food: 1
Service: 1
Esperanza Dennis
The restaurant was not very full, but service was incredibly slow. The wings were good, but not special.
Atmosphere: 5
Food: 3
Service: 2
Juan Coronado
If your address is not recognized in the app or online…don’t bother calling for delivery. They will just pick the phone up and put you right back on hold. Someone answered twice and put me right back on hold. I was on hold for over 5 mins.Again, don’t bother ordering over the phone at this location.
Service: 1
Shervon T
UPDATEWe decided to give this location another chance since it’s close to home! That was a negative! My wings were fried so long, some piece tasted like leather or beef jerky! 15 piece meal for 30 bucks! Come on Wing stop! Definitely washing my hands for good from this location!We had a credit for a free meal due to the last meal being cold once delivered! Well the free meal was also a fail!! Our food is still cold! Fries taste old and the chicken wings are dry with tough skin!!!
Atmosphere: 4
Food: 1
Service: 4
Jonathan Rodriguez
Shout out to the manager who was running it on Sat, 2-17-24 around 5:30 pm. He’s running a solid crew! Everyone was on top of their game and food was hot, fresh within minutes! Good job guys!
Atmosphere: 5
Food: 5
Service: 5
george tabor
Great
Atmosphere: 5
Food: 5
Service: 5
Ruben Saucedo
I don’t know why I keep giving this wingstop chances! Whether I order thru door dash or online they can’t seem to get the order correct. The whole point of door dash is so I don’t have to leave the house but somehow I still have to drive up there to get the rest of my order. Two thumbs down.
I ordered 40 wings last night...did not get one ranch...I called and they Said " well you order that seperate"...I thought it came with it..you would think the little girl taking my order would of asked if I wanted to order any..I didn't even get any veggies....last time bro.
Atmosphere: 3
Food: 1
Service: 1
mike evans
Don't go here they keep messing up my orders I asked for my fires well done but they keep giving me soggy fries or old fires I don't know but it's not what I ordered don't waste your
Atmosphere: 1
Food: 1
Service: 1
Leslie H.
I called to place an order, and I guess they did not take my order once I got there. still had to wait another 40 minutes because the girls did NOT take my order properly. It is not the first time this happens, it ALWAYS happens. the girls taking orders are always talking and not paying attention to do their job correctly. This location should really work on having their employees giving better service!
Tammy Shrauner
Why is it always the fries.. ask for well done.. get barely cooked fries that I have to throw in the air fryer.. and the wings looked like crumbs at the bottom of a bag.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Seasoned Fries, Chicken Wings
Heidi Ramos
They packed the large ranch tub sideways then looked confused when I asked for a be container and potatoes towels to clean up the mess in the bag. We've been to this location twice. We always order fries extra well done with extra seasoning. When we go here, they are soggy and hardly seasoned at all. When we got home, I tossed them in a frying pan with seasoned salt. We will stick with our usual location and not return here.
They had my kid lie order ready to go! And it was perfect!
Food: 5
Service: 5
Expect less than average food and service, wings are never coated, never seasoned, expensive chicken nuggets. Shame.
Atmosphere: 1
Food: 1
Service: 1
I did an online order tonight that I paid $48 for. I went to go pick it up. No I don’t check my food in the car because “usually” it’s correct. My 1st impression of the food location was eh not good. It was dirty, the drink area had ice cubes to the top where the soda drip is. Staff was ok when I got there. But as soon as I got home, I noticed I didn’t get my veggie sticks. So I called & said I didn’t get them,I didn’t feel like going back. So a refund? A credit for next time? No! I paid $11.59 for 6 boneless wings & JOANNA when I explained this to her who said NO to credit or refund per policy…umm ok. So what now? I have to take all the food to the location just so they can see the carrots are in fact missing..what!? “Per policy” this has to be done. I mean I hope KENNETH didn’t make this policy because that’s crazy to go back show food to see something missing. Yes, I got an attitude, because I asked one my family members if they can go up there to take the food because I don’t feel like getting into an argument. Then JOANNA wants to intervine in my conversation talking about she wasn’t arguing. I never said she did. So since I was at this point irritated with her she hung up the phone LOL! Ok. I called back she answered the phone, I asked for her name: JOANNA & her managers name: KENNETH!!! I will stick to Burleson which is more accommodating to making the paying customer happy.Over some carrots a call was escalated…INSANE! Extreme over some carrots? I mean yeah. But don’t try to get in my conversation or hang up on me. Call me a Karen, don’t care. I didn’t ask for anything FREE. I’m sticking to these $12 6 piece boneless wings ??♀️Thank you H-E-B carrots, for coming in clutch.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery and the main item (large ranch) was missing. Called them and they acted like it was my fault. Wouldn’t give me a refund because I couldn’t find where the order number was located. Was a waste of time and money because I can’t eat any of my food without the ranch.
Food: 1
Service: 1
The restaurant was not very full, but service was incredibly slow. The wings were good, but not special.
Atmosphere: 5
Food: 3
Service: 2
If your address is not recognized in the app or online…don’t bother calling for delivery. They will just pick the phone up and put you right back on hold. Someone answered twice and put me right back on hold. I was on hold for over 5 mins.Again, don’t bother ordering over the phone at this location.
Service: 1
UPDATEWe decided to give this location another chance since it’s close to home! That was a negative! My wings were fried so long, some piece tasted like leather or beef jerky! 15 piece meal for 30 bucks! Come on Wing stop! Definitely washing my hands for good from this location!We had a credit for a free meal due to the last meal being cold once delivered! Well the free meal was also a fail!! Our food is still cold! Fries taste old and the chicken wings are dry with tough skin!!!
Atmosphere: 4
Food: 1
Service: 4
Shout out to the manager who was running it on Sat, 2-17-24 around 5:30 pm. He’s running a solid crew! Everyone was on top of their game and food was hot, fresh within minutes! Good job guys!
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
I don’t know why I keep giving this wingstop chances! Whether I order thru door dash or online they can’t seem to get the order correct. The whole point of door dash is so I don’t have to leave the house but somehow I still have to drive up there to get the rest of my order. Two thumbs down.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I ordered 40 wings last night...did not get one ranch...I called and they Said " well you order that seperate"...I thought it came with it..you would think the little girl taking my order would of asked if I wanted to order any..I didn't even get any veggies....last time bro.
Atmosphere: 3
Food: 1
Service: 1
Don't go here they keep messing up my orders I asked for my fires well done but they keep giving me soggy fries or old fires I don't know but it's not what I ordered don't waste your
Atmosphere: 1
Food: 1
Service: 1
I called to place an order, and I guess they did not take my order once I got there. still had to wait another 40 minutes because the girls did NOT take my order properly. It is not the first time this happens, it ALWAYS happens. the girls taking orders are always talking and not paying attention to do their job correctly. This location should really work on having their employees giving better service!
Why is it always the fries.. ask for well done.. get barely cooked fries that I have to throw in the air fryer.. and the wings looked like crumbs at the bottom of a bag.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Seasoned Fries, Chicken Wings
They packed the large ranch tub sideways then looked confused when I asked for a be container and potatoes towels to clean up the mess in the bag. We've been to this location twice. We always order fries extra well done with extra seasoning. When we go here, they are soggy and hardly seasoned at all. When we got home, I tossed them in a frying pan with seasoned salt. We will stick with our usual location and not return here.
Atmosphere: 3
Food: 3
Service: 2