Just don’t come here. My order isn’t ever correct and getting them to fix it isn’t worth the hassle.
Atmosphere: 2
Food: 2
Service: 1
joe anthony benavides
The foods fine, it's the service. This is the 3rd time in a month that I stop by, push the red button and nothing. I've moved from stall to stall and nothing. It gets frustrating after awhile.
Food: 4
Service: 1
Lee Ann Linam
Bad experience. Part of order was missing. Cherry limeade had no cherry OR lime. No one answered the call button when I tried to get it corrected.
Atmosphere: 2
Food: 2
Service: 2
Jamey Prentzler
Food was cold and my cup was messed up and had to get a new one. The food runner was very nice and politely went and got me a new cup. The area was pretty
Atmosphere: 1
Food: 1
Service: 1
Rebecca the Robot
ZERO stars. Be careful of Sonic in Cuero. I paid with my credit card at the order box, even gave a tip, and the total ($41 including tip) even appeared on my online banking right away. But when the kid brought my food, he told me I owed about $8 and change. Obviously, I asked for an explanation, but he would not provide one and just kept demanding money. I spoke to 2 managers, one of whom was extremely nice and felt bad, the other became obstinate and rude and demanded the extra money then demanded the food back when I wouldn't pay it without an explanation why they are now charging for extra items I didn't order and how they can have a different ticket for my order now that it's been paid. The obstinate one refused to answer, just kept demanding money, then food demanded the food back, and said I didn't pay. They got the food back (which I should have kept) then disappeared into the building and would not give me a refund either. The one nice girl came out and talked to me, and even offered my kids toys while we talked and waited, as we both thought the other girl was processing my refund. After a while, she went to check on it and did not return. As it turns out someone there, I believe the obstinate one with glasses and colored hair, had called the police and falsely told them there was an irate customer throwing food at them and causing a disturbance. Long story short, after everything, I believe this was a deliberate scam. I'm glad my instincts kicked and that I have the interaction on video. Point is, be careful if you pay by card at the order box. If they tell you you owe more, it's a scam. Don't pay more, just stay calm, keep your food, and let the police know so they can hold them accountable and prevent this from happening to others. Video if you can.
Atmosphere: 1
Food: 1
Service: 1
Kim Martin
Girl taking my order was very rude. I tried to order directly off the menu posted and she said they don't have a Quarter Pound Double Cheeseburger. I explained where it was on the menu and what it cost and she still said they don't have it.I asked if they were just out and she said they don't have anything like that. After going back and forth with her, I placed me order and when I got my order, it was the quarter pound double cheeseburger only it was on Texas toast and not a bun and I ordered the junior cheeseburger. So infuriating and she was not very nice and never said thank you.
Atmosphere: 2
Food: 3
Service: 1
Crystal Gamez
I'm just a little cautious since the last review, when someone reported they had rats, roaches, and animal feces throughout the business, including on food.
Atmosphere: 4
Food: 3
Service: 4
Ron Faulstich
Service was fantastic. We received everything we ordered. (7 people)I believe it was a manager training someone and they were very pleasant.
Atmosphere: 3
Food: 5
Service: 5
Genni Salles
Place is no good for food, drinks are okay when they make them right.
Atmosphere: 1
Food: 1
Service: 1
Jim Keeling
These kids in there need a Mgr. Playing around and not wanting on customers!!
If I could give it zero stars I would and I was a manager at this s*** show rats in the buns in the freezer they let food sit in warmer trays all day half the time there cooler don't work and they serve all the vegetables for your burger warm cause the owner is a tight wad I wouldn't give my dog food from this joint and on top of all that they are very discriminatory with their employees my little brother is autistic and while I was working there I was able to get him hired I have since quit because of the fact that there general manager is the owners daughter and she tries to screw just about every employee (I've seen the texts) and now they have cut his hours trying to get him to quit so much that he's only making $60 every two weeks I've already contacted a lawyer to sue this place rated 0/10 P.S. The Yoakam location is owned by the same people, and they run their business the same way
Heather Dudley
Rude little teenagers, who can't stay off their cellphones and have zero etiquette, or customer service skills, will ruin your business. All for a large ice water and a small cherry limeade.
Seven H.
F*** Everybody And Especially Erin P**** A** I Swear Y'all Literally did the complete opposite of what tf I asked for Bit that's all right Voodoo Is Wassup. Stop playing with People And you know if I could get no stars I would come on now
Eddie Estrada
Ordered some hotdogs this time & they were awesome
Just don’t come here. My order isn’t ever correct and getting them to fix it isn’t worth the hassle.
Atmosphere: 2
Food: 2
Service: 1
The foods fine, it's the service. This is the 3rd time in a month that I stop by, push the red button and nothing. I've moved from stall to stall and nothing. It gets frustrating after awhile.
Food: 4
Service: 1
Bad experience. Part of order was missing. Cherry limeade had no cherry OR lime. No one answered the call button when I tried to get it corrected.
Atmosphere: 2
Food: 2
Service: 2
Food was cold and my cup was messed up and had to get a new one. The food runner was very nice and politely went and got me a new cup. The area was pretty
Atmosphere: 1
Food: 1
Service: 1
ZERO stars. Be careful of Sonic in Cuero. I paid with my credit card at the order box, even gave a tip, and the total ($41 including tip) even appeared on my online banking right away. But when the kid brought my food, he told me I owed about $8 and change. Obviously, I asked for an explanation, but he would not provide one and just kept demanding money. I spoke to 2 managers, one of whom was extremely nice and felt bad, the other became obstinate and rude and demanded the extra money then demanded the food back when I wouldn't pay it without an explanation why they are now charging for extra items I didn't order and how they can have a different ticket for my order now that it's been paid. The obstinate one refused to answer, just kept demanding money, then food demanded the food back, and said I didn't pay. They got the food back (which I should have kept) then disappeared into the building and would not give me a refund either. The one nice girl came out and talked to me, and even offered my kids toys while we talked and waited, as we both thought the other girl was processing my refund. After a while, she went to check on it and did not return. As it turns out someone there, I believe the obstinate one with glasses and colored hair, had called the police and falsely told them there was an irate customer throwing food at them and causing a disturbance. Long story short, after everything, I believe this was a deliberate scam. I'm glad my instincts kicked and that I have the interaction on video. Point is, be careful if you pay by card at the order box. If they tell you you owe more, it's a scam. Don't pay more, just stay calm, keep your food, and let the police know so they can hold them accountable and prevent this from happening to others. Video if you can.
Atmosphere: 1
Food: 1
Service: 1
Girl taking my order was very rude. I tried to order directly off the menu posted and she said they don't have a Quarter Pound Double Cheeseburger. I explained where it was on the menu and what it cost and she still said they don't have it.I asked if they were just out and she said they don't have anything like that. After going back and forth with her, I placed me order and when I got my order, it was the quarter pound double cheeseburger only it was on Texas toast and not a bun and I ordered the junior cheeseburger. So infuriating and she was not very nice and never said thank you.
Atmosphere: 2
Food: 3
Service: 1
I'm just a little cautious since the last review, when someone reported they had rats, roaches, and animal feces throughout the business, including on food.
Atmosphere: 4
Food: 3
Service: 4
Service was fantastic. We received everything we ordered. (7 people)I believe it was a manager training someone and they were very pleasant.
Atmosphere: 3
Food: 5
Service: 5
Place is no good for food, drinks are okay when they make them right.
Atmosphere: 1
Food: 1
Service: 1
These kids in there need a Mgr. Playing around and not wanting on customers!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Restaurantji Recommends
Great food and a great carhop today!
If I could give it zero stars I would and I was a manager at this s*** show rats in the buns in the freezer they let food sit in warmer trays all day half the time there cooler don't work and they serve all the vegetables for your burger warm cause the owner is a tight wad I wouldn't give my dog food from this joint and on top of all that they are very discriminatory with their employees my little brother is autistic and while I was working there I was able to get him hired I have since quit because of the fact that there general manager is the owners daughter and she tries to screw just about every employee (I've seen the texts) and now they have cut his hours trying to get him to quit so much that he's only making $60 every two weeks I've already contacted a lawyer to sue this place rated 0/10 P.S. The Yoakam location is owned by the same people, and they run their business the same way
Rude little teenagers, who can't stay off their cellphones and have zero etiquette, or customer service skills, will ruin your business. All for a large ice water and a small cherry limeade.
F*** Everybody And Especially Erin P**** A** I Swear Y'all Literally did the complete opposite of what tf I asked for Bit that's all right Voodoo Is Wassup. Stop playing with People And you know if I could get no stars I would come on now
Ordered some hotdogs this time & they were awesome