I have mold on my breakfast sandwhich. Normally dont leave online reviews but I called and was unable to get ahold of anyone. Thankfully I used my points and didnt spend money on this but still upsetting because now im at work starving.
Note to staff please pay more attention to your food. Working in food as well I know that those English muffins can last a while in the freezer before being pull and to grow mold. Maybe those expired products out instead of just changing the label.
Food: 1
Service: 4
Heather Bishop
New restaurant is nice and I have been a long term Wendy’s fan for most of my life, well over 30 yrs- but this is NOT a good location. And it seems that no matter who is working there, it is the same, so it must be an upper management issue. Also the people there definitely need more quality coaching and training to do their jobs well. As a small business owner, I personally understand the need for customer service. For one thing, they are out of about half the drink selections every time we go, and you have to ask for drinks from behind the counter and wait in line….then theres the food. My burger was cold and flavorless, and not made correctly to order. The nuggets were a little hard like they were overcooked or sitting a while? The fries were soggy (not what Wendy’s fries are supposed to be- let that be for McDonald’s…) My wife’s salad had weird slimy texture on the vegetables, the tomatoes had a bad strong smell and the chicken was very hard and not edible. I say they dont have proper training because when you ask them to fix it, you sometimes have a hassle to get the order fixed and have to get a manager (which has been hassling the workers). After going here several times, we noticed the same things over and over again. The food isn’t made correctly to order, the food is not cooked correctly or burger not totally done in middle, also no paper towels in dispensers at hand washing stations, the one in mens BR was open and not working, and why doesn’t ANYONE WEAR GLOVES??? I thought that was a basic food safety requirement EVERYWHERE??! Every time we go, I cant remember seeing one single glove being worn! This clearly also indicates poor upper management and Im sure if corporate was involved they would not like this representation of their Wendy’s chain. Clearly, there’s much room for improvement! We will not be going back for some time!
Atmosphere: 4
Food: 1
Service: 1
Sparkling details
Ordered food they didn’t give me 2 fries, no straws at all and no bacon on the baconator fries they suck. Horrible management and horrible service
Atmosphere: 2
Food: 1
Service: 1
Brianna Jones
This place has went to absolute 💩 Do not recommend. Lazy staff & horrible management, good luck getting anyone who speaks English who can put a burger together. Hours of operation depend on if they feel like serving you or not. Good luck getting hot fresh food that's not an hour old
Atmosphere: 1
Food: 1
Service: 1
Ryan Ainsworth-Gallup
Went to go inside after walking 1.5 miles just to find out that this store closes the main lobby 2 to 3 hours early. Posted sign says 7 AM - 10 PM for lobby and 5:30 AM to 1 AM for Drive thru and the lobby is closed 2 hours early for all 7 days. I am gonna walk through the drive thru as they closed the lobby early. I'll attach a picture to prove my claim and this needs fixed asap!
Atmosphere: 1
Food: 3
Service: 1
Phillip McNeal
Ordered onions on my Baconator didn't get them. A little disappointing.
Susan Dodd-Blong
Just went thru the drive thru and spent 38$, The baconator the meat was burnt, the fries were hard and cold. The chili was just awful, the apples in the salad were close to rotten. The chicken wrap was edible. The frosty was good. The dog got most of the food and he would not eat some of it. Called, the manager she told me she just got the store and will try to bring things up. No offer of any compensation. She did apologize.
Carlos Carcamo
Normally don’t leave reviews, but I think this place needs a personnel change. Burger grill wasn’t working due to employee carelessness. The sandwich and fries I ordered were overcooked and there was a female associate with a cigarette in her mouth when I drove up to the window. Very unprofessional, and very displeased with the food.
Gin Kochel
Attentive and helpful!! Great service!!
Mayz Velasquez
Love this Wendy's best night staff ever. Rob and the staff are a great team. Provide great service. Highly recommend!
Went once just for a diet drink and didn’t try it till I got home it tasted like carbonation, I went another time ordered a baconator and it barely had bacon in it, I think any 3 dollars burger from Macdonalds is way better, I ordered the same drink and still tasted bad, then I came back to change it and they said that the diet drinks don’t work. Why the heck are u selling it then?! Terrible
Ashley Sealy
I'm just not a big fan of Wendy's in general but it was good.
Allen Wright
Went in to get me and my kids dinner and I was met with some of the nicest most respectful people I have met in Dayton. Nothing but good energy from them and the food was hot and fresh. No pull up to the corner for me or anything just all the way around I think I have found my new spot to eat at in town !
Regan Menzies
I know when this location originally opened, it had a rocky start. Now I have never had an issue. Very kind employees and quick service. My family stops by VERY often for their brown bag special.
Jade Dowden
We ordered the 2 for $3 deal. Had to wait for 13 minutes just to be given a rock hard biscuit with burnt sausage that tasted like rubber. I am very disappointed 😞
I have mold on my breakfast sandwhich. Normally dont leave online reviews but I called and was unable to get ahold of anyone. Thankfully I used my points and didnt spend money on this but still upsetting because now im at work starving.
Note to staff please pay more attention to your food. Working in food as well I know that those English muffins can last a while in the freezer before being pull and to grow mold. Maybe those expired products out instead of just changing the label.
Food: 1
Service: 4
New restaurant is nice and I have been a long term Wendy’s fan for most of my life, well over 30 yrs- but this is NOT a good location. And it seems that no matter who is working there, it is the same, so it must be an upper management issue. Also the people there definitely need more quality coaching and training to do their jobs well. As a small business owner, I personally understand the need for customer service. For one thing, they are out of about half the drink selections every time we go, and you have to ask for drinks from behind the counter and wait in line….then theres the food. My burger was cold and flavorless, and not made correctly to order. The nuggets were a little hard like they were overcooked or sitting a while? The fries were soggy (not what Wendy’s fries are supposed to be- let that be for McDonald’s…) My wife’s salad had weird slimy texture on the vegetables, the tomatoes had a bad strong smell and the chicken was very hard and not edible. I say they dont have proper training because when you ask them to fix it, you sometimes have a hassle to get the order fixed and have to get a manager (which has been hassling the workers). After going here several times, we noticed the same things over and over again. The food isn’t made correctly to order, the food is not cooked correctly or burger not totally done in middle, also no paper towels in dispensers at hand washing stations, the one in mens BR was open and not working, and why doesn’t ANYONE WEAR GLOVES??? I thought that was a basic food safety requirement EVERYWHERE??! Every time we go, I cant remember seeing one single glove being worn! This clearly also indicates poor upper management and Im sure if corporate was involved they would not like this representation of their Wendy’s chain. Clearly, there’s much room for improvement! We will not be going back for some time!
Atmosphere: 4
Food: 1
Service: 1
Ordered food they didn’t give me 2 fries, no straws at all and no bacon on the baconator fries they suck. Horrible management and horrible service
Atmosphere: 2
Food: 1
Service: 1
This place has went to absolute 💩 Do not recommend. Lazy staff & horrible management, good luck getting anyone who speaks English who can put a burger together. Hours of operation depend on if they feel like serving you or not. Good luck getting hot fresh food that's not an hour old
Atmosphere: 1
Food: 1
Service: 1
Went to go inside after walking 1.5 miles just to find out that this store closes the main lobby 2 to 3 hours early. Posted sign says 7 AM - 10 PM for lobby and 5:30 AM to 1 AM for Drive thru and the lobby is closed 2 hours early for all 7 days. I am gonna walk through the drive thru as they closed the lobby early. I'll attach a picture to prove my claim and this needs fixed asap!
Atmosphere: 1
Food: 3
Service: 1
Ordered onions on my Baconator didn't get them. A little disappointing.
Just went thru the drive thru and spent 38$, The baconator the meat was burnt, the fries were hard and cold. The chili was just awful, the apples in the salad were close to rotten. The chicken wrap was edible. The frosty was good. The dog got most of the food and he would not eat some of it. Called, the manager she told me she just got the store and will try to bring things up. No offer of any compensation. She did apologize.
Normally don’t leave reviews, but I think this place needs a personnel change. Burger grill wasn’t working due to employee carelessness. The sandwich and fries I ordered were overcooked and there was a female associate with a cigarette in her mouth when I drove up to the window. Very unprofessional, and very displeased with the food.
Attentive and helpful!! Great service!!
Love this Wendy's best night staff ever. Rob and the staff are a great team. Provide great service. Highly recommend!
Restaurantji Recommends
Went once just for a diet drink and didn’t try it till I got home it tasted like carbonation, I went another time ordered a baconator and it barely had bacon in it, I think any 3 dollars burger from Macdonalds is way better, I ordered the same drink and still tasted bad, then I came back to change it and they said that the diet drinks don’t work. Why the heck are u selling it then?! Terrible
I'm just not a big fan of Wendy's in general but it was good.
Went in to get me and my kids dinner and I was met with some of the nicest most respectful people I have met in Dayton. Nothing but good energy from them and the food was hot and fresh. No pull up to the corner for me or anything just all the way around I think I have found my new spot to eat at in town !
I know when this location originally opened, it had a rocky start. Now I have never had an issue. Very kind employees and quick service. My family stops by VERY often for their brown bag special.
We ordered the 2 for $3 deal. Had to wait for 13 minutes just to be given a rock hard biscuit with burnt sausage that tasted like rubber. I am very disappointed 😞
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