Jack in the Box
900 US-287, Decatur
(940) 627-7325
Recent Reviews
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Dirty tables and dirty floors didn’t see one employee trying to clean the dinning room. There was something dripping from what it look like an air freshener thing. By the door
Not the best Jack in the Box but the only one in the county, so what can you do.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings
JitB has low standards to start either and I go in with low expectations. Food came out cold, dry, no flavor, and all after a long wait. Tables and drink station need more attention frequently. It works for food in a pinch, but it wouldn't be my first choice in the area.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings, Jumbo Jack, Ultimate Cheeseburger
First the lady in the drive thru doesn't speak English. Which is totally fine except you can't actually order because she doesn't understand. Then I was told that what I wanted to order that was on the menu is no longer on the menu. That I could order it on the app and then get it which makes no sense at all. The monster tacos were terrible. The customer service is terrible at this jack in the box.
Food: 1
Service: 1
Super slow drive thru
Food: 4
Service: 2
The employees that worked 11/3/24 during late night are so so so sweet. They ran out of sourdough for Grilled cheese and offered to make them with regular buns and honestly, they taste amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Cheeseburger
We received the wrong order! Food was okay would of liked what I ordered. Drive thru is hard to understand when they read order back. My receipt showed correct order just received kids meal food. Next time I'll go inside to dine.
Food: 3
Service: 3
Doors locked at 10pm. Hours of operation say 6am to 2am on Sunday. Would use drive thru. Except for 20 ft pull camper not clearing. Reason for dine in visit.
Atmosphere: 1
Food: 1
Service: 1
I ate here with my family and the service was great, the food was incredible (we got mini tacos, burgers, and egg rolls) and the price is cheaper than eating at other fast food businesses, AND YUMMIER! Served hot and delicious! Freestyle soda machine too!!! 10/10
Kid-friendliness: Child accessible and the children were welcomed and accommodated!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Egg Rolls, Buttery Jack, Tiny Tacos
I ate there inside dirty tables floors went through drive thru lil slow each time food ain't bad just say work on speed an clean up an would be great
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I don't know how but every time I go they seem to mess something up. Today it was no fries, last time it was no sauce, time before it was just rude customer service. This is literally the worst jack in the box I've been to, I don't know why it's still up and running. The "employees" are rude, the store is always dirty, I wish it would shut down and become something better or completely turn around somehow magically
Atmosphere: 1
Food: 1
Service: 1
I mean great tacos!!! My daughter loved her burger!
Atmosphere: 4
Food: 4
Service: 4
Not sure WTH is going on i pass by every day religiously for a breakfast burrito but this week seems like everyone walked out. only one person at the register,cooking, taking orders, and cleaning. I passed by again today in the afternoon and same thing only 2 people cooking.desperate customers who waited literally 45 mins for food forming a line and walking out. Some even said they waited an hour and its true even the drive thru waits about 20/30 mins. Someone fix this.!
Atmosphere: 1
Food: 4
Service: 1
My fries were cold
Food: 2
Service: 3
Recommended dishes: Sandwich
Bugs in the bathroom. Hamburger were $10 and was the same size as the
Atmosphere: 1
Food: 1
Service: 1
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