Dickey's Barbecue Pit

Declining restaurant and chain.

Before Covid all the locations around had great food, good prices and kids eat free on Sundays WITH free soft serve ice cream. Now three of the locations around us in cedar hill have shut down, including the cedar hill location, the grand prairie location, the Waxahachie location.

We settled for this location today on a Sunday with our kids and while we didn’t quite have a “bad” experience we it just meh!

The food portions are small. No music playing, no Christmas decor, The constant beep of the smoke detector in the restaurant every 5 minutes was annoying, there was a hair in my sons Mac and cheese, the ice maker was out of ice, there is visible damage to the wall where it looks like a flat screen tv fell out of the drywall from a poor mounting decision, the bread/roll was bland the sausage tasted burnt and dried out.

They offered a free cookie to leave this review, but at this point, I’ll just decline.

I know places are struggling but I think they just don’t care anymore about the guests and are trying to squeeze more money out of their customers.

Atmosphere: 4

Food: 3

Service: 5

Great service

Atmosphere: 5

Food: 5

Service: 5

Great customer very helpful with menu.

Food: 5

Service: 5

I live in Waxahachie and drove out to the Lancaster location since they closed for remodeling. It’s tucked away off the highway, but this place is beautifully laid out, spacious, and very clean. The full kitchen is visible from the dining area and that too is very clean. I asked for two brisket sandwiches and the man preparing my food cut away Everything that wasn’t meat. I didn’t feel rushed by the staff in the restaurant, And enjoyed great food for great prices. Worth the drive!

Atmosphere: 5

Food: 5

Service: 5

Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Plate

Great!

Recommended dishes: Sandwich

Got a door dash order from this location. Ordered the giant baker with brisket. Asked for all the goodies, cheese, sour cream, butter and onion. No sour cream, and cheese was melted on a big slab of brisket, thrown on top of the potato with butter. Foil and all. Then green onion scattered on top of this mess. Also ordered the classic sandwich, no onion, no pickle, both were combos 1 with green beans, one with okra.... No okra, just double green beans. Kinda disappointed. Sausage in the sandwich was somewhat dry. Not real bad, but still, you spend $20 a person, you expect to get what you want!

My fiance literally comes here all the time for lunch during the week. Your credit card machine was down and nobody told him before they made the whole order. Then he couldn't pay so they threw it in the trash. Wasting food should be a crime. What a ridiculous establishment. You all need to train your service workers correctly. At least have a sign up or communicate ahead of time that payment is cash only. Most people don't even carry cash on them these days.

Atmosphere: 1

Food: 2

Service: 1

Food service was good

Atmosphere: 5

Food: 5

Service: 5

Great little gem on I-35E

Atmosphere: 5

Food: 5

Service: 5

Great service, delicious food, one of my favorite places to enjoy with family or friends

Atmosphere: 5

Food: 5

Service: 5

Very clean and nice in rhere

Atmosphere: 5

Food: 5

Service: 5

Absolutely the very best! Service is so very warm and friendly just like the family you wish you had! Gerardo went above and beyond for us. The food is outstanding and the atmosphere is authentic Teaxs! Enjoy.

Atmosphere: 5

Food: 5

Service: 5

Food was excellent service is superb

Atmosphere: 5

Food: 5

Service: 5

Good customer service

Atmosphere: 5

Food: 5

Service: 5