Donut Palace
1100 E Pleasant Run Rd #128, DeSoto
(972) 230-6445
Recent Reviews
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I won’t know how anything tasted because she refused to sell me a dozen of donuts . I even asked for 6 donuts and maybe I could mix with something else but she refused to help me . They chose to save the glazed singles and said they had to save the singles vs taking my $30 order that I was going to place with the sausage rolls as well. We all get short staffed but as someone who ins the business of dealing with customers you work with them within reason . Won’t ever be back found another one and spent my money with them :)
Atmosphere: 1
Service: 1
The pig in the blankets are my favorite! So fluffy and buttery. This is my second time returning and the quality hasn’t changed. Always greeted with a smile before and after checkout
Love the coffee station, and the pig in the blanket is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Kolache
My first experience was great but today experience made me reconsider because of the service. I normally get enough for a family of five $$ but today I ordered enough for two $ I was greeted well but after my selection was made the senior cashier ? placed the bad on the counter in a questionable way and one of the pastries came out onto the counter and the cashier proceeded with the sale flag ?, so I requested that the pastry be replaced she did but with an attitude flag ? also she didn't offer me a recept like she normally would do flag ? but just before I existed I said thank you and only got a stare but as I opened the door leaving and she (cashier) said have a good day. Help! In need of a Donut shop that's on top of their craft and services (good businesses) in the Desoto Texas area.
Atmosphere: 2
Food: 3
Service: 2
Cinnamon Donuts taste nasty. The Cinnamon roll cinnamon taste you cannot not taste. Much be using cheap products.
Atmosphere: 3
Food: 1
Service: 3
Quality of the dough from the pig n a blanket has gone down a lot. They used to be big and fluffy now it's flat and super doughy and very greasy. I used to come here all the time but not anymore. Will no longer be returning. I used to love this place now I have to find a new place. ?
Thank you, kind sir!!!To the wonderful dad that not only bought his daughter and her friends breakfast!!But paid for our items too!! Good start to my morning!!
Atmosphere: 5
Food: 5
Service: 5
The sausage with the bread around are it so good don't know what they are called and the glaze twist donuts are the bomb went 2 days straight lol I think I'm
Food: 5
Service: 5
The lady that works the counter is extremely RUDE!! When you first walk in the energy is off. She looks at you like it pisses her off to help you. Honestly she has a very evil spirit. Never
Food: 1
Not only was the female manager very rude and condescending but the food was really yucky. Too much butter inside my croissant, that instead of being soft, it was droopy! I asked for my receipt and she just ripped it and threw it on the counter for me to pick it up. I handed it back to her and asked her to hand it back to me. After she handed it back and realized what had happened, she proceeded to laugh in my face. Not only does she not respect black people, but she wants our money too. Don’t go here for donuts as you will not be satisfied! The donut shop on Polk is better!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My favorite donut shop. This place has been around for over 20 years and their recipe is still the same for the glaze that they use. The donuts are always fresh and the glaze is to die for. Trust me you go once you will definitely go back. The donut holes are my favorite
Great personable people working here
Nice People & Great Donuts
Customer service is a 10. The lady that helped me was really nice. However the donuts are very meh.. The jalapeño kolache (the croissant one) had a peculiar taste and the jalapeño baked on top was aweful. Maybe mark them differently because that was not a pleasant taste. The apple fritter was most disappointing. It's basically donut dough with a little cinnamon mixed in the middle. There was no apples either. Maybe they use the apple filling with no apples, however it didn't even have an apple essence. It was really just a chopped donut.
Lovely people with a great selection of donuts and yummy kolaches. Great place to stop by before heading to work or any event. Don't hesitate to stop by and grab a bite to eat!
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