Dunkin'
834 N Hampton Rd, DeSoto
(469) 747-3103
Recent Reviews
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I'm going to put it out there! Demitra, you have a beautiful spirit, you served me with a smile this morning, which was all I needed to get my day started perfectly.💯👆👍👍🎯🫵
Atmosphere: 5
Food: 5
Service: 5
im a frequent customer at this location. So much so that most of them remember my order. Per my last review about cold foam and lack of product in my cup I since decided to use my cold foam at home. So today my question still remains why do I pay for a large and do not get the serving of an actual large drink ? Why is it that the cup is not full? The drink is too hot before I get home but regardless this is a consistent issue. I’ve never made a review about my order being wrong or the attitudes that have come and gone. We are human we all have bad days but I don’t spend my money to be cheated I got a medium for the price of a large this is insane
Service was ok lack of staff 2 company’s combined too one building with only two workers
Atmosphere: 2
Food: 2
Service: 3
I ordered hot chocolate and got a huge cup of coffee. I waited nearly an hour for the delivery and it’s all wrong and I want my money back!!
It’s more customer service than it is the food/drink quality. The time before this someone at the drive thru attempted to make me feel bad for not tipping. This time I had rude service again. Everything came out in a matter of minutes except the box o Joe which took over 12 minutes? In the past didn’t seem like it took as long for a box. Maybe if I had tipped?
This place could be great if the customer service is stepped up a notch. But being corporate I doubt any changes will be made.
Oh, this is a pic of my medium coffee. I watched as everyone else left with full cups no matter what size.
Atmosphere: 4
Food: 5
Service: 1
Messed up my order when I clearly repeated my order to her and gave me a nasty attitude in drive thru like it’s so early for you to be having a attitude 🤦♀️ wished I could of gotten her name she has 0 costumer service
Atmosphere: 1
Food: 1
Service: 1
Love the iced caramel macchiato!
Food: 5
Service: 5
I love getting my ice matcha from here
Our coffee was made well and was delicious. The customer service we received was good. Also my breakfast bagel was on point.
Horrible customer service at the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Messed up our entire order. No sugar in coffee, wrong donuts, and didnt even hand us the coffee at first
Almost the cup Full of ice. 4 sips and it's gone. 🙄
I want a drink, Not a cup of ice🤣
And I chose easy ice. Imagine if I want regular ice.
Atmosphere: 1
Food: 1
Service: 1
My iced latte was made perfectly. Very nice staff greeting and assisting me on a bright and early morning.
Service: 5
We ordered ahead online and they had everything ready for us in the drive through. The food was freshly cooked and the drinks were spot on. I miss coming here, wish we had more locations.
Atmosphere: 5
Food: 5
Service: 5
I love this Dunkin location. I go about 3-4 times a week. They are pretty consistent with my drink. The manager, Katrina, is always so very
nice and bubbly!!!
Atmosphere: 5
Service: 5
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