Johnathan the Manager is so Professional, Respectful, Caring, the Restuarant is so clean and everyone work well together ❤️ ?? ?? ? ?? ?. I will be back after my visit on 3-16-24
Atmosphere: 5
Food: 5
Service: 5
James Brennan
When they started offering the Smashed Jack, I thought I was in heaven. Then they stopped it. I don't understand there decision. It was incredibly good. They are saying it will come back in April. My confidence level is not high. If it does come back, so will I. Make sure you try it. Ummm good.
Atmosphere: 4
Food: 5
Service: 4
Keyara King
I visited 2/14 and here it is 8 days later and I can't stop thinking about the positive experience I had during my visit. My interaction with Krissy during my visit was memorable. She provided excellent customer service and her kindness and smile truly made my night. I hope management reads this review and give Krissy the recognition she deserves! Thank you Krissy for being YOU! and sharing your kindness and radiant spirit with me.
Atmosphere: 5
Food: 5
Service: 5
Ken Goldman
Well laugh if you want, but the Mexican ladies here has always provided good hot food, order always super hot and fresh, night time
Atmosphere: 5
Food: 5
Service: 5
Anna Vargas
I did an order from the jack n the box app. It took them almost an hour to fill my order. They have the worst service and left out my fries. The app has no customer service phone number. Never again!!!!!
Atmosphere: 1
Food: 1
Service: 1
Wendy Williams
This is the first time I EVER stepped foot in this restaurant. It was a horrible experience, I was in the lobby waiting to order and the manager named JONATHAN! He was being so rude to his worker, yelling and hollering in front of customers. I was immediately off putted by his behavior, it was really upsetting witnessing the ordeal. This was absolutely unprofessional of this manager and this really just ruined my experience that I had to leave because he KEPT TALKING! I’m never coming back and I hope that manager gets fired for treating his worker that way.
Atmosphere: 1
Food: 1
Service: 1
Manuel Mathis
This place is going down hill and down hill fast, customer service is slow with order taking and food comes out lukewarm to say the
Atmosphere: 3
Food: 2
Service: 3
cdb tito
mf gave me uh chocolate shake I said vanilla
Atmosphere: 1
Food: 1
Service: 1
Carolyn M
get great
Atmosphere: 5
Food: 5
Service: 5
Shane Cunningham
Just in line for like hour tonight! order the mini tacos, got home ketchup and ranch sauce! No hot sauce! gave all the tacos to the dog. you know they be dry without the sauce!
I never have a chance to get food from here in the morning, they always have an excuse! The system is either always down or that they are closed! I thought this was a 24hour establishment but I guess not! If you have late night cravings or need to get up early in the morning and need to grab something to eat this is not the place to go!
Service: 1
Adriana Carranza
The worst place the hamburgers are not well cooked they don’t have a good service the manager dosent care she does it on purpose so people won’t go again 2nd time I tried they made us take out the fries with our hand give them back because she gave us the rong fries ? they’re not responsible for there mistakes new managers needed.The food had a hair on it terrible ? I asked for no cheese ? on one hamburger she placed cheese on everything she is not responsible she treats people like she giving it free I’m really angry ? I spent $48dollars on this to take out the fires through drive through with my own hands. Cold food really upset when I got home with a hair on it cheese on it when I said no cheese ?????????is not freed do your job right ?
Atmosphere: 1
Food: 1
Service: 1
Ben Solomon (bJamN sOLO)
I stayed in a long line for 20 minutes in the drive-thru after midnight only to find out The card machine was not working. I was very frustrated.
Atmosphere: 2
Food: 3
Service: 1
Kita M
Got home to eat my food and there was a long strand of black hair in the carton for the sausage egg croussaint. Employees need to be wearing things to protect their hair. This is very unsanitary.
Patricia Charo
Took 35 minutes for 3 items. 2 tacos and soda.The food was cold.There are so many bad reviews!Why won't they shut this place down???I would love to see a banner "Under new management and staff" Shame on you guys!!!
Johnathan the Manager is so Professional, Respectful, Caring, the Restuarant is so clean and everyone work well together ❤️ ?? ?? ? ?? ?. I will be back after my visit on 3-16-24
Atmosphere: 5
Food: 5
Service: 5
When they started offering the Smashed Jack, I thought I was in heaven. Then they stopped it. I don't understand there decision. It was incredibly good. They are saying it will come back in April. My confidence level is not high. If it does come back, so will I. Make sure you try it. Ummm good.
Atmosphere: 4
Food: 5
Service: 4
I visited 2/14 and here it is 8 days later and I can't stop thinking about the positive experience I had during my visit. My interaction with Krissy during my visit was memorable. She provided excellent customer service and her kindness and smile truly made my night. I hope management reads this review and give Krissy the recognition she deserves! Thank you Krissy for being YOU! and sharing your kindness and radiant spirit with me.
Atmosphere: 5
Food: 5
Service: 5
Well laugh if you want, but the Mexican ladies here has always provided good hot food, order always super hot and fresh, night time
Atmosphere: 5
Food: 5
Service: 5
I did an order from the jack n the box app. It took them almost an hour to fill my order. They have the worst service and left out my fries. The app has no customer service phone number. Never again!!!!!
Atmosphere: 1
Food: 1
Service: 1
This is the first time I EVER stepped foot in this restaurant. It was a horrible experience, I was in the lobby waiting to order and the manager named JONATHAN! He was being so rude to his worker, yelling and hollering in front of customers. I was immediately off putted by his behavior, it was really upsetting witnessing the ordeal. This was absolutely unprofessional of this manager and this really just ruined my experience that I had to leave because he KEPT TALKING! I’m never coming back and I hope that manager gets fired for treating his worker that way.
Atmosphere: 1
Food: 1
Service: 1
This place is going down hill and down hill fast, customer service is slow with order taking and food comes out lukewarm to say the
Atmosphere: 3
Food: 2
Service: 3
mf gave me uh chocolate shake I said vanilla
Atmosphere: 1
Food: 1
Service: 1
get great
Atmosphere: 5
Food: 5
Service: 5
Just in line for like hour tonight! order the mini tacos, got home ketchup and ranch sauce! No hot sauce! gave all the tacos to the dog. you know they be dry without the sauce!
Restaurantji Recommends
I never have a chance to get food from here in the morning, they always have an excuse! The system is either always down or that they are closed! I thought this was a 24hour establishment but I guess not! If you have late night cravings or need to get up early in the morning and need to grab something to eat this is not the place to go!
Service: 1
The worst place the hamburgers are not well cooked they don’t have a good service the manager dosent care she does it on purpose so people won’t go again 2nd time I tried they made us take out the fries with our hand give them back because she gave us the rong fries ? they’re not responsible for there mistakes new managers needed.The food had a hair on it terrible ? I asked for no cheese ? on one hamburger she placed cheese on everything she is not responsible she treats people like she giving it free I’m really angry ? I spent $48dollars on this to take out the fires through drive through with my own hands. Cold food really upset when I got home with a hair on it cheese on it when I said no cheese ?????????is not freed do your job right ?
Atmosphere: 1
Food: 1
Service: 1
I stayed in a long line for 20 minutes in the drive-thru after midnight only to find out The card machine was not working. I was very frustrated.
Atmosphere: 2
Food: 3
Service: 1
Got home to eat my food and there was a long strand of black hair in the carton for the sausage egg croussaint. Employees need to be wearing things to protect their hair. This is very unsanitary.
Took 35 minutes for 3 items. 2 tacos and soda.The food was cold.There are so many bad reviews!Why won't they shut this place down???I would love to see a banner "Under new management and staff" Shame on you guys!!!
Atmosphere: 1
Food: 1
Service: 1