Long John Silver's
1308 E Pleasant Run Rd, DeSoto
(214) 306-8057
Recent Reviews
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Curley fries were fine. Tacos was soaked in grease in and out of bag. It was pretty disgusting
Food: 1
Decent place to visit. Lobby was fairly clean. Food was hot and good quality. Staff was too busy having a conversation. I had to repeat myself twice to confirm my order. Hospitality was missing. No bell rang on this visit.
Atmosphere: 2
Food: 3
Service: 1
Always delicious, however, for some reason, the service is very slow. the average wait is 20 mins. A manager needs to look into that!
Today I went through the Drive thru. I purchased 2 seperate orders. I order a 2 pc fish combo w/fries and coleslaw and I was given the fish w/cole slaw and 8 hush poppies. I tried to call but it hangs up before you can speak to anyone. Crew member is Joyce W. She was rude, she practically threw the first order and then I got the second order and I was totally disappointed. the fish wasn't even hot it was cold. I frequent there all the time but after today no more. I don't spend my money and get the treatment I received.
Atmosphere: 1
Food: 2
Service: 1
Love their new updates to the Pleasant Run store and the food is great!!
Atmosphere: 5
Food: 5
Service: 5
Had to pull out and wait for food so lady gave me a free dr pepper!!! Will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Fish & Shrimp Platter
Everything was great !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Plate, Fish & Shrimp Platter
They have gotten terrible with the portions not worth the money you spend
Atmosphere: 2
Food: 2
Service: 2
I had my mouth all ready for some chicken plates...
Bad customer service, no enthusiasm, slow as hell, dirty in the inside...I politely asked for a refund and left.
Date: 12/30/24
This is the dirtiest restaurant I have ever seen in many decades of eating all over the US. The floor in the ordering area and passage to the restroom had obviously not been swept in at least a week. There was no square foot without debris, and it was horribly sticky everywhere despite the visible presence of a broom, mop, and bucket behind the counter. The bathroom had surfaces with generations of thick dark grime. The toilet paper in the ladies' rest room was a huge roll that was resting on top of its plastic holder so that you had to pick it up with both hands and put one hand on the germy inner cardboard tube, a Petri dish for salmonella, E. coli, C diff, and shigellosis. The paper towel dispenser wasn't operating correctly due to a missing spring, and the dividing walls in the front of the house were panelling painted with flat latex, a recipe for peeling paint. The. drive through was oddly curved a way that could cause blockages and problems for larger vehicles. The large menu board was great, but was not aligned so that people at the cashier stand could see all of it. But the floors were the main problem despite four employees working a moderately slow flow of customers. Never again.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
DeSoto, TX. Horrible!!! Bad customer service and filthy. I placed an online order on December 14th. The app said, ready at 5:25. I arrived at 5:23 and expected that at least some of my food was ready. It wasn’t a complicated order. When I arrived, no one was at the restaurant and no one was at the counter. A guy came strolling from the back in about 2 min. and looked at me. No, “may I help you.” I told him I placed an order. He said nothing and returned to the back. After about 5 min. chatting in the back. Meanwhile, I took photos. He came back out and said nothing. I stood waiting while they”started” preparing my order. Finally, 10 min. later, I got my meal. He forgot a drink. I reminded him and he said, “ Oh”. I took my food and left. It tasted horrible and I had to throw half of it out. Never again!
Atmosphere: 1
Food: 1
Service: 1
Everything tasted the same like it was all fired together, and the sauce was expired
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Fish & Shrimp Platter
Waited over 40 minutes for an online order. The staff was playing the entire time while myself and other customers were waiting for our food.
Atmosphere: 1
Food: 3
Service: 1
Excellent Service 👍🏿
Atmosphere: 5
Food: 5
Service: 5
I ordered with Uber Eats: 2 fish dinners X2, Cole slawX2, and green beans X2. I recieved only 1 fish dinner, and 1 green beans.
NO coleslaw! NO second fish dinner! NO second green beans! NO tarter sauce! NO ketchup! NO EATING UTENSILS! NO napkins! This is theft!!
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