McDonald's
909 N Beckley Ave, DeSoto
(972) 228-9220
Recent Reviews
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The food i ordered came really quick, and I had no problems.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mcdouble
Almost 20 minutes to get a Mc double meal. Dine in
10000 / Outta 10
Atmosphere: 5
Food: 5
Service: 5
I'm always happy to use my app when ordering.... if you dont have the McDonald's app you need to get it.
Food: 4
Service: 4
I had one of the worst customer service experiences I’ve ever encountered at this McDonald’s. The manager on duty was extremely disrespectful, unprofessional, and showed no effort to de-escalate or resolve the issue. Instead, she became defensive and dismissive, and even denied things that happened until she was confronted with the truth.
What made the experience even more disturbing was the way customers were treated differently. If you are not Mexican or Latino, be prepared to be talked down to, ignored, or made to feel like you are unintelligent. As a Black customer, I felt completely disrespected, devalued, and unwelcome. No one deserves to be treated this way.
This location seriously needs new leadership, especially whoever is managing on Sundays. McDonald’s should not tolerate this kind of behavior from anyone representing their brand.
I do not recommend visiting this location, and if you do have an issue, good luck getting any real help. This was an unacceptable and disappointing experience all around
Atmosphere: 1
Food: 1
Service: 1
They prioritize more on drive thru than the people waiting by the counter had to wait almost 30 minutes for my order to be ready.
Girl in the blue is overly rude. slammed the door in my face over a drink refill and cussed me out . horrible experience. happened on 11-24-25 check the cameras for a face id.
Service: 1
It's McDonald's. You are at a fast food establishment and get what you pay for.
Atmosphere: 5
Food: 5
Service: 5
Big breakfast is the best breakfast selection.
Atmosphere: 5
Food: 5
Service: 5
Love the Mocha Frappe!!!
Restaurantji Recommends
Great service and great food
Atmosphere: 5
Food: 4
Service: 5
You can usually get fresh food here especially the fries since it’s off the freeway.
Atmosphere: 3
Food: 4
Service: 3
Very nice and the food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
This McDonald's never gets the order right. It's infuriating. In just the span of time i spent in the lobby, waiting for my order. They got 2+ orders wrong. They act like they don't care. What a mess this store is !
Atmosphere: 1
Food: 1
Service: 1
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