Papa Johns Pizza
106 S Cockrell Hill Rd, DeSoto
(972) 230-5200
Recent Reviews
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Absolutely love this place, the only con are the wait times
Atmosphere: 3
Food: 5
Service: 3
We have had good experiences at this location. The pizza is made the way its ordered, even when we customize it. It always tastes fresh. The customer service, for us, is good.
Atmosphere: 4
Food: 5
Service: 5
Calvin provided amazing customer service. Thank you kindly for everything!
Atmosphere: 5
Food: 5
Service: 5
Joesph was a hard worker, as well as Kadarril ! They were wonderful. Made being here such a great time. However it’s was really hot. The manager need to give them some air conditioning. All they have for them is hot blowing fans. Not cool. Besides that, food and service 10/10. Atmosphere 0.
Atmosphere: 1
Food: 5
Service: 5
Is amazing, how the company Papa johns spend millons of dollars to get people buy their pizza, and one store loose an customer that easily, while I was checking my order the 2 employees ignored me, then I ask the guys for cheese and pepper, they tell me 15 cents por package in the arrogant form , I tell the guy I did not know you have to pay for the packages of pepper and cheese if I would know I dint buy the pizza there i just go with their competition.
I will never buy pizza Papa Johns.
Poor customer service.
My bad because I didn't check it out the reviews before purchased the pizza.
Atmosphere: 1
Food: 2
Service: 1
Dominique and Courtney are amazing! Thank you kindly for your great service and cleanliness. They genuinely deserve a raise for all the great work they do!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 pizzas and both came cold with no pizza sauce on the pizzas… I’m 15 minutes from the store. I’ve never had a Papa John’s be bad like this. Also missing the dang spicy garlic I was charged for. I won’t be back
Food: 1
My order got messed up, but Joseph S. Took care of the issue and had it corrected immediately.
Atmosphere: 4
Food: 4
Service: 5
My favorite pizza always have specials good food hot and delicious
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
I pre-ordered for delivery at a specific time 2 hours in advance, and opted for text updates. It is now 10 minutes overdue so far, and I’ve received no updates. I had to call their phone bots directly to learn that it would be delivered up to 30 minutes later than I specified on my pre-order. Not to mention, they guilt trip you into tipping BEFORE the order even arrives.
Service: 1
Restaurantji Recommends
Great customer service 👏 👌 👍🏾
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Chocolate Chip Cookie, 14 Thin Crust Pizza, Pizzas Wings, Extra Large New York Style Pizza, The Works Pizza, Cheese Pizza, Garden Veggie Papa Bowl, Garlic Knots, Sausage Pizza, Cheesesticks, Pepperoni Pizza, Parmesan Crusted Italian Papadia, Double Chocolate Chip Brownie, Hot Lemon Pepper Boneless Wings, Banana Peppers, Garlic Parmesan Wings
I've been twice in the past month and let me tell you the service was excellent the employees were super nice and extremely helpful when I arrived to pick up my pizza .
Atmosphere: 4
Food: 5
Service: 5
Walked in today for support for feeding the homeless tomorrow through the Blizzard that's approaching us tomorrow. I asked for the Store Manager there he was in the mix literally making dough. He stopped what he was doing and jumped right in to assist me . He gave me the information I needed to be able to help
the less fortunate this winter. On top of that all of his staff was friendly and professional. It was clean and of course the pizza was always fresh... Thanks Ernest I can tell Eric is taking good care of you over there. Can't wait to partner with you guys. HKMOTSINC it really takes a village. Help Keep Me Out The Streets Non Profit Desoto Texas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza
This is BS! I ordered from them and at the end of the day realized I was given the wrong order. I've been trying to call them now and they are not picking up their phone
Our pizza was delicious and great customer service! We avoided this location because of the rating- couldn’t be more wrong! Will be coming back!
Atmosphere: 5
Food: 5
Service: 5
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