ok, quick question..does your employees get kickbacks for ruining someone order? I paid $12 for nothing..I ordered dorito locos taco SUPREME combo and below is what I got. this is ridiculous..it looks like ROAD KILL..where is the care that should go into making someone order, especially if you're going to give them the wrong thing...i won't be back for a while bc who don't have money to lose/waste is ME!!
Atmosphere: 2
Food: 1
Service: 2
Latrisha Irabor
Ordered two Mexican pizzas. My daughter and I both agreed the shells they use for the pizza taste like they're 100 years old. We couldn't even eat them. They had a horrible after taste. Never again.
Marcos Portillo
Good, very exclusive options but still good fir its value
Sage
Food took a while, but Ariana at the window was very sweet.
Atmosphere: 4
Food: 4
Service: 5
moodi3 foodies
Night shift runs slow! Took 20 mins for my food to come out! Made me move out of line and wait 20 mins only to find out my order was kicked out and put back in for some odd reason but the whole time they were talking and giving other people orders who was behind me! Bad customer service
Atmosphere: 1
Food: 1
Service: 1
M Perez
Friendly customer service highly recommend them
Atmosphere: 5
Food: 5
Service: 5
Edgar Torres
Bad service all the way around don't stop here back to back messed up orders!!!
Elsa Y
It doesn’t even deserve a star. Warning make sure you watch your debit card while the transaction is made and you get your card back with receipt! We didn’t get our card and went home to discover we must have forgotten it so we went back like 10 min later. The girl was nice and apologizing. Fast forward a day later and we have charges on our bank account that was not there! We called our bank and reported fraud. We will also file charges and have the DeSoto police investigate. I will not be going back! They probably took pictures of our card to use it online with DoorDash and Favor.
Atmosphere: 1
Food: 1
Service: 1
Jasmine
Mexican guy who appeared to be a manager had a bad attitude very rude never coming back
Julius and Jada are amazing! They work at the Desoto location and deserve a raise/ promotion! Incredible service. Thank you so much for all your great work. Keep going!
Atmosphere: 5
Food: 5
Service: 5
Jerlarrian Baker
A picture speaks 1,000 words,, the most sloppy tacos I've ever had 👎👎👎I won't eat here again until there's a completely new staff...
Atmosphere: 1
Food: 1
Service: 3
Ella Lizzie
Paid 20 bucks for 3 items and they didn't even give me the right food. I'm very sad i really wanted a chalupa. 👎
Morgan Lowe
I don’t usually write reviews, but this Taco Bell deserves one and not in a good way. Went right before midnight and placed a simple order:
Discovery Luxe Box (both tacos SUPREME) New BBQ Chicken Loaded Fries, no BBQ sauce for my fiancé 12-pack of Cinnabites Nacho fries
Here’s how it went: Round 1: Drove home to find…
My “Supreme” tacos had zero sour cream (but I was charged for it). My fiancé’s fries were drowned in BBQ sauce anyway. And the 12 pack of Cinnabites? Nowhere to be found. Round 2: Drove all the way back. Got the fries remade, showed my receipt for the missing dessert… checked the bag… still no Cinnabites. Round 3: Drove through AGAIN. Finally handed the box. Got home & Supreme tacos still had no sour cream…
“12 pack” only had 10 bites. No icing. Three trips, wasted gas, and still couldn’t get a correct order. Midnight Taco Bell mission was an ultimate fail. If you’re charging for upgrades and hyping new items, the least you can do is make sure the order is right or at least right by the third try.
Atmosphere: 2
Food: 2
Service: 1
Allie Cianelli
we pulled through the drive thru and dude said they ran out of beef. BEEF. a taco bell ran out of beef for tacos.
ok, quick question..does your employees get kickbacks for ruining someone order? I paid $12 for nothing..I ordered dorito locos taco SUPREME combo and below is what I got. this is ridiculous..it looks like ROAD KILL..where is the care that should go into making someone order, especially if you're going to give them the wrong thing...i won't be back for a while bc who don't have money to lose/waste is ME!!
Atmosphere: 2
Food: 1
Service: 2
Ordered two Mexican pizzas. My daughter and I both agreed the shells they use for the pizza taste like they're 100 years old. We couldn't even eat them. They had a horrible after taste. Never again.
Good, very exclusive options but still good fir its value
Food took a while, but Ariana at the window was very sweet.
Atmosphere: 4
Food: 4
Service: 5
Night shift runs slow! Took 20 mins for my food to come out! Made me move out of line and wait 20 mins only to find out my order was kicked out and put back in for some odd reason but the whole time they were talking and giving other people orders who was behind me! Bad customer service
Atmosphere: 1
Food: 1
Service: 1
Friendly customer service highly recommend them
Atmosphere: 5
Food: 5
Service: 5
Bad service all the way around don't stop here back to back messed up orders!!!
It doesn’t even deserve a star. Warning make sure you watch your debit card while the transaction is made and you get your card back with receipt! We didn’t get our card and went home to discover we must have forgotten it so we went back like 10 min later. The girl was nice and apologizing. Fast forward a day later and we have charges on our bank account that was not there! We called our bank and reported fraud. We will also file charges and have the DeSoto police investigate. I will not be going back! They probably took pictures of our card to use it online with DoorDash and Favor.
Atmosphere: 1
Food: 1
Service: 1
Mexican guy who appeared to be a manager had a bad attitude very rude never coming back
The tortillas in my order where stale
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Julius and Jada are amazing! They work at the Desoto location and deserve a raise/ promotion! Incredible service. Thank you so much for all your great work. Keep going!
Atmosphere: 5
Food: 5
Service: 5
A picture speaks 1,000 words,, the most sloppy tacos I've ever had 👎👎👎I won't eat here again until there's a completely new staff...
Atmosphere: 1
Food: 1
Service: 3
Paid 20 bucks for 3 items and they didn't even give me the right food. I'm very sad i really wanted a chalupa. 👎
I don’t usually write reviews, but this Taco Bell deserves one and not in a good way.
Went right before midnight and placed a simple order:
Discovery Luxe Box (both tacos SUPREME)
New BBQ Chicken Loaded Fries, no BBQ sauce for my fiancé
12-pack of Cinnabites
Nacho fries
Here’s how it went:
Round 1: Drove home to find…
My “Supreme” tacos had zero sour cream (but I was charged for it).
My fiancé’s fries were drowned in BBQ sauce anyway.
And the 12 pack of Cinnabites? Nowhere to be found.
Round 2: Drove all the way back. Got the fries remade, showed my receipt for the missing dessert… checked the bag… still no Cinnabites.
Round 3: Drove through AGAIN. Finally handed the box. Got home & Supreme tacos still had no sour cream…
“12 pack” only had 10 bites.
No icing.
Three trips, wasted gas, and still couldn’t get a correct order. Midnight Taco Bell mission was an ultimate fail. If you’re charging for upgrades and hyping new items, the least you can do is make sure the order is right or at least right by the third try.
Atmosphere: 2
Food: 2
Service: 1
we pulled through the drive thru and dude said they ran out of beef. BEEF. a taco bell ran out of beef for tacos.
Atmosphere: 1
Food: 1
Service: 1
Loading...