Whataburger

961 W Belt Line Rd, DeSoto
(972) 274-3065

Recent Reviews

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Ernest Beckwith

3/17 11:30 p.m. drive-thru attendant is very rude unprofessional

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Whataburger

Kerron Gordon

They got the worst customer service and it didn’t seems like any was working they were all talking and laughing

Atmosphere: 1

Food: 1

Service: 1

Abu

I did an online order for pick up and took 40 minutes for my order. There was a manager on the register next to her helping another customer out because the order was completely wrong. The manager than told the other employees that the window orders were purging? The venue was getting out of control. I did not seem confident in my online order. This is the absolute worst Whataburger I have been to. Avoid this location at all cost. I only gave 1 star because there is no option for “0” stars. 👎🏽

Atmosphere: 1

Food: 1

Service: 1

Simona Laflora

Who don't love Whataburger?

Atmosphere: 5

Food: 5

Service: 5

Alexandria Lee

This place is trash. 2 times now I waited in line for 30 minutes then waited at window another 10-15. While the workers stood around and stared and no sense of urgency

keanna davis

Use to get my order wrong alot, then got alot better until on day the dasher who picked up my food didnt get my drinks. I went all the way up there for the older lady with the gel’d down loud short red hair was rude simply because i asked if they could remake my food since it has gotten cold and give my drinks …instead of providing some type of empathy, sympathy and politely declining she was rude which caused me to get rude back. I Have no clue how she got the manager role but then again this is whataburger

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Burger, Whataburger

Syntheia Coleman -Allen

Fries were not hot, and they don't fill up the large box.

Food: 4

Service: 5

Recommended dishes: Whataburger Whatameal with Onion Rings, Whataburger Honey BBQ Chicken Strip Sandwich, Whataburger

Mck Dee

My food was cold.The line was long, so I just trashed my $7

Food: 1

Service: 1

Kimiko Brown

Unfortunately this location has dramatically declined. It used to be our favorite one due to the freshness of the food and accuracy of your order. Now it'd organized chaos. There were at least 8 employees in the kitchen and our order was still wrong. We LOVE whataburger just need to improve their customer service and accuracy.

Atmosphere: 1

Food: 1

Service: 1

Kay Zee

The new fajita tacos. The bogo coupon coupon is the only way this new product is an option. The grilled chicken one is too wet, made the tortilla slime. The fried chicken was better. I was heading to a Mexican restaurant and decided to give it a try. The guy at the counter was very friendly so I will be back for what you are good at, burgers.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Onion Rings, Whataburger

Henry Jimenez

Drive thru - Just rude.

A bunch of kids that don’t have no respect for anybody and that’s sad.
Food was delicious tho but needs improvement on communication and just be more respectful.

Atmosphere: 1

Food: 4

Service: 1

Nikki Salazar

Brandon is a sweet heart. So friendly has amazing energy and enthusiasm. The whole store is amazing.

Atmosphere: 5

Food: 5

Service: 5

Sharon Curtis

#11 grilled chicken combo not cook well, grilled chicken one side is hard and other side is soft very difficult to eat a sandwich, my time I got home it's too late to take it back because you stay so far

Louise Parks

I love Whataburger but it's gotten too expensive

Food: 5

Service: 5

Swerve

The best Whataburger ever! One of the cooks there, Jeremie, knows how to work that grill like a pro. When I say he’s cooking for real, I mean it—everything he makes is on point!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Onion Rings, Whataburger, Cookie

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