Waited at the counter for 5 minutes after shouting to let someone know we were there. Never did have anyone come out to take our order.
Atmosphere: 1
Food: 1
Service: 1
Mirta garzales
I Stopped by Yesterday 6/26/25 little after noon hrs for a carry out order, Manager Should Be More on The Alert side With Their employees.. only 2 Gentleman in the restaurant only.. one of the With Long Hair All over the place.. Cap Not in Place how its suppose to be.. (Hygiene) The other One with Bair hands separating chicken strips to be put in the oven.. I was waiting for one of them to come and ring my order.. The one separating chicken strips comes to charge me . .. & i have to say this... He Had a Bugger Flopping from his Nose While breathing... .. THESE MEN HAVE TO LOOK IN THE MIRROR BEFORE THEY ARE IN THE FOOD FLOOR... BE PRESENTABLE.. & MANAGER HAS TO HAVE A MEETING WITH THOSE EMPLOYEES TO HAVE THEM COMB THEIR HAIR AND HAVE IT UNDER THEIR CAP WHILE AT WORK.. LOOKS LIKE HE GOT RIGHT OUT OF BED TO GO TO WORK.. I PAID FOR MY ORDER & COULDN'T EAT NONE OF IT.. I WAS GROSSED OUT... 📌ATTENTION MANAGER WITH YOUR EMPLOYEES Hygiene Area❗️📣🚨🛑
Atmosphere: 1
joanna SANCHEZ
I ordered 3 sandwiches y small pizza. When I arrived I gave the cashier a $100 bill and as soon as she saw the bill she went to talk to another girl and started gossiping to them selves, after a while the cashier came to me and said she didn’t have change. I left to get change and and when I came back once again the same happen but then she came back and said we actually do have change. So they gave me my food and the receipt, except I asked for my original receipt the one that shows how much you gave and the change it shows, but they said they couldn’t give it to me because it was only if I paid card, & my food was all cold and didn’t give me my sides because apparently they didn’t charges them with my order. Horrible bad service.
Atmosphere: 2
Food: 1
Service: 1
Jesus Gonzalez
Decent place. Always gets my order right prep and cook times are reasonable. Haven't had any issues, food always taste good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
John G
Ordered on line and took 40 mins after I ordered on line to just to put to bake pizza was out 25 mins later 🤦🏻♂️
Lori Rodriguez
"Huge shoutout to Sergio at Domino's in Donna, TX! He went above and beyond to ensure our order was perfect, even on their busiest night! His attention to detail and commitment to customer satisfaction truly impressed us. We can't thank him enough for the exceptional service! We'll definitely be ordering from Domino's in Donna again, We definitely recommend it."
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Angela Rodriguez
I ordered curbside and it was ready at 7:10 and we got there at around 7:15 we parked right at the entrance and put that I was here on the app and there were no customers at that time. They took almost 30 mins before we decided to get off. They didn’t even look at me and completely ignored me one of the workers was just standing around. The manager made the cook come out and give me the pizzas and by that point they were cold. Horrible customer service they didn’t even apologized. If they don’t offer curbside they should say so on the app. And honestly I’ve always ordered from this dominoes but this time is definitely the last.
Atmosphere: 1
Food: 1
Service: 1
Lori Ann Luna
"Huge shoutout to Sergio at Domino's in Donna, TX! He went above and beyond to ensure our order was perfect, even on their busiest night! His attention to detail and commitment to customer satisfaction truly impressed us. We can't thank him enough for the exceptional service! We'll definitely be ordering from Domino's in Donna again, I recommend it!"
John Fish
Horrible! Took almost an hour and a half to get my order from this location that is one minute from my hotel. Pizza was cold, drinks were warm. The order tracker showed the driver was a minute away for 40 minutes. The driver then called to blame his GPS and when he hung up the order tracker went to delivered when in actuality it was another 10 minutes later. Ordered 3 drinks but he only had 2. He did bring me the third drink proving the location is only a couple minutes away. This is by far the worst experience I’ve ever had with any pizza delivery. If you are in Donna, TX avoid the Domino’s here.
It took me 30 minutes on the phone. I better come to the store. The person who answered said... allow me a moment...
Atmosphere: 1
Service: 1
Sandy Sergent
The food was dry and seemed more like leftovers or, like a Little Ceasers nasty, old, hot, n ready. Maps took hubby to the wrong location. A friendly employee provided him with directions to the door.
Atmosphere: 5
Food: 2
Service: 5
Alina Gonzalez
I don't know what happened guys I always order from y'all but this time was not it ,my pizza looked old like it had been sitting there , only thing that looked fresh was the bread bites . Overall ,both my pizzas looked sad! Disappointed this time ..
jaime contreras
Thanks guys for my lunch
Atmosphere: 5
Food: 5
Service: 5
rosio Ontiveros
Very late for them to deliver. Waiting in the restaurant for more than an hour
Waited at the counter for 5 minutes after shouting to let someone know we were there. Never did have anyone come out to take our order.
Atmosphere: 1
Food: 1
Service: 1
I Stopped by Yesterday 6/26/25 little after noon hrs for a carry out order, Manager Should Be More on The Alert side With Their employees.. only 2 Gentleman in the restaurant only.. one of the With Long Hair All over the place.. Cap Not in Place how its suppose to be..
(Hygiene) The other One with Bair hands separating chicken strips to be put in the oven.. I was waiting for one of them to come and ring my order.. The one separating chicken strips comes to charge me . .. & i have to say this... He Had a Bugger Flopping from his Nose While breathing... .. THESE MEN HAVE TO LOOK IN THE MIRROR BEFORE THEY ARE IN THE FOOD FLOOR... BE PRESENTABLE.. & MANAGER HAS TO HAVE A MEETING WITH THOSE EMPLOYEES TO HAVE THEM COMB THEIR HAIR AND HAVE IT UNDER THEIR CAP WHILE AT WORK.. LOOKS LIKE HE GOT RIGHT OUT OF BED TO GO TO WORK.. I PAID FOR MY ORDER & COULDN'T EAT NONE OF IT.. I WAS GROSSED OUT... 📌ATTENTION MANAGER WITH YOUR EMPLOYEES Hygiene Area❗️📣🚨🛑
Atmosphere: 1
I ordered 3 sandwiches y small pizza. When I arrived I gave the cashier a $100 bill and as soon as she saw the bill she went to talk to another girl and started gossiping to them selves, after a while the cashier came to me and said she didn’t have change. I left to get change and and when I came back once again the same happen but then she came back and said we actually do have change. So they gave me my food and the receipt, except I asked for my original receipt the one that shows how much you gave and the change it shows, but they said they couldn’t give it to me because it was only if I paid card, & my food was all cold and didn’t give me my sides because apparently they didn’t charges them with my order. Horrible bad service.
Atmosphere: 2
Food: 1
Service: 1
Decent place. Always gets my order right prep and cook times are reasonable. Haven't had any issues, food always taste good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Ordered on line and took 40 mins after I ordered on line to just to put to bake pizza was out 25 mins later 🤦🏻♂️
"Huge shoutout to Sergio at Domino's in Donna, TX! He went above and beyond to ensure our order was perfect, even on their busiest night! His attention to detail and commitment to customer satisfaction truly impressed us. We can't thank him enough for the exceptional service! We'll definitely be ordering from Domino's in Donna again, We definitely recommend it."
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I ordered curbside and it was ready at 7:10 and we got there at around 7:15 we parked right at the entrance and put that I was here on the app and there were no customers at that time. They took almost 30 mins before we decided to get off. They didn’t even look at me and completely ignored me one of the workers was just standing around. The manager made the cook come out and give me the pizzas and by that point they were cold. Horrible customer service they didn’t even apologized. If they don’t offer curbside they should say so on the app.
And honestly I’ve always ordered from this dominoes but this time is definitely the last.
Atmosphere: 1
Food: 1
Service: 1
"Huge shoutout to Sergio at Domino's in Donna, TX! He went above and beyond to ensure our order was perfect, even on their busiest night! His attention to detail and commitment to customer satisfaction truly impressed us. We can't thank him enough for the exceptional service! We'll definitely be ordering from Domino's in Donna again, I recommend it!"
Horrible! Took almost an hour and a half to get my order from this location that is one minute from my hotel. Pizza was cold, drinks were warm. The order tracker showed the driver was a minute away for 40 minutes. The driver then called to blame his GPS and when he hung up the order tracker went to delivered when in actuality it was another 10 minutes later. Ordered 3 drinks but he only had 2. He did bring me the third drink proving the location is only a couple minutes away. This is by far the worst experience I’ve ever had with any pizza delivery. If you are in Donna, TX avoid the Domino’s here.
Food: 1
Service: 1
Good services
Restaurantji Recommends
It took me 30 minutes on the phone. I better come to the store. The person who answered said... allow me a moment...
Atmosphere: 1
Service: 1
The food was dry and seemed more like leftovers or, like a Little Ceasers nasty, old, hot, n ready. Maps took hubby to the wrong location. A friendly employee provided him with directions to the door.
Atmosphere: 5
Food: 2
Service: 5
I don't know what happened guys I always order from y'all but this time was not it ,my pizza looked old like it had been sitting there , only thing that looked fresh was the bread bites .
Overall ,both my pizzas looked sad! Disappointed this time ..
Thanks guys for my lunch
Atmosphere: 5
Food: 5
Service: 5
Very late for them to deliver. Waiting in the restaurant for more than an hour
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