Jack in the Box

1910 E Interstate Hwy 2, Donna
(956) 461-9060

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Recent Reviews

Update: district manager immediately reached out and addressed issue. Very thankful. Hopefully things are better next time.

Always seem to have a bad experience at Donna location. Usually with mobile orders. Just went tonight and they didn't have what i ordered and said they could only replace with tacos 🙄 asked for refund and they couldn't give it because I didnt have the card with me, which the whole point of me ordering online is so I don't...
6/5/2025 Thursday .... 1054 pm .. pull up and the drive was 15 cars deep.. we try and go inside ..for a cheesecAke... and the doors are locked .. the excuse was I just got here and I wanted it clean... ??? Really . So u lock the doors and close it when it's supposed to be open ?? This is what I mean... I try and give it a chance ..nope .. smh do better ...

thru Idk why they never have anything . I asked for the waffle fries and they didn't have any.....
Great place clean, friendly staff.

Update: went by today and they had the poor girl with hiccups working drive thru. Needless to say our order was incorrect. I’m trying to call the number on the receipt and didn’t get through. I go to try the phone number on Google and the same thing happened the call fails. I hope that the young lady and staff weren’t drinking on the job because it was a terrible experience. We got home to an incomplete order.

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